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Diamond Home Restoration

5.0 (9 reviews)
Closed 9:00 am - 5:00 pm

Services - Diamond Home Restoration

Bathroom remodeling

Kitchen remodeling

Remodeling

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Mission Home Remodeling - Home remodel in San Francisco CA

Mission Home Remodeling

(54 reviews)

Hayes Valley

Posted this on Google reviews and it got hidden to the public. I think it's important folks know…read moreabout this experience so see below: ______________________ I had such a bad experience with Mission Home which I know will look bonkers given the 5 star reviews. I was definitely persuaded by these reviews - and now will question every business that has 5 star reviews. Do your homework and don't be fooled. Project took much longer than what it should have because they were disorganized and would forget certain things (the foreman would even admit that the PM should have told me certain things!) that I would have imagined a contractor had down pat in terms of sequencing. They use some subcontractors and you are at the mercy of their schedules. They just are not organized (you will do a lot of the reminding, checking in, following up, and certain things still may not happen). They failed inspections meaning more cost (it is their job to pass these! It says this in any contract!) If it seemed as though I was questioning something, the PM got defensive and sometimes unprofessional, gaslighting me in a very aggressive manner. I saved the communication, in fact. The people I worked with directly were young and it showed in the almost-too-casual style of communication and lack of professionalism. I surrendered towards the end and just wanted the project done and everyone gone. I feel completely foolish that I went with the significantly higher estimate thinking it would offer a smooth, superior experience. The actual people who did the work worked hard though and did nice work - hence the two stars. But at the end of the day, it's actually hard to enjoy the work as I am reminded by the months of bad experiences - up to the very end. You can find more experienced contractors out there for equal quality of workmanship and for a more competitive price. I am using a different contractor now for other work at the property - it's a 180 degree difference - they have a dedicated team for my project, meaning time to completion is more accurate and on time; they have a dedicated person to procure the finishes and fixtures, not myself; they are way more organized and even provided me a timeline of what to expect and communicate with me what time they are showing up and what progress was made that day (!!); they are bringing a truly expert eye with attention to detail that ELEVATES the space and are teaching me to ask things I didn't even know I should KNOW to ask; and most importantly, I feel truly comfortable asking questions without defensiveness and aggressive steamrolling in their answers. I received none of this level of care or expertise with MHR, and I want you to know that you should expect these things!!!

Try to get some basic quote range but they say no, they cannot do that and we have to schedule a…read moresite visit even with the measurements and picture I provide. This makes no sense because we just want to get a ballpark to see if it's even make sense to continue. But anyway, on the date of the site visit, the guy come without any tool for measurements and for note taking. The guy just spent like 20 mins walking around the house and said he will get back to us with a quote. But I never hear back from them since. I think the company is very picky on clients and like to see if they have enough money to pay for their service. If they think we cannot afford it, they will just cut all the communications. This is also mentioned by other 1 star reviews.

Prime Design & Build - Amazing bathroom

Prime Design & Build

(63 reviews)

Downtown

I hired Prime to renovate my kitchen - countertops, backsplash, cabinets, electrical, freezer, etc…read more They also helped install a new bidet toilet for me. Overall the experience was very good; Elijah and Bryan were super friendly and responsive. Eli was very patient and accommodating as we discussed several different potential change orders, from new windows to painting, to other misc. things that popped up. Bryan Luna was especially a pleasure to work with. His attention to detail and proactivity to solve any little thing I mentioned was definitely the highlight of working with Prime. Their contracted electrician, Hector, was great as well. I also think they did a great job building out a cabinet to fit our freezer next to the matching fridge. Their master carpenter managed to salvage our existing wood to make it match perfectly. Definitely better than what I'd expect from even a carpentry specialty contractor. I will mention that it wasn't without some snags. Prime deals in volume so they're very busy. I think because I had delays in sourcing a freezer I ended up not getting a dedicated project manager for some time. We had timeline issues made worse with holidays. This caused cascading delays which inevitably pushed back my move in date a few weeks. When I finally did get a new project manager, they ghosted me (later on I found out they had a family emergency). Eli had to step in again to help. Another thing is that their pricing is quite opaque. The estimate will break down prices by milestones, but they repeated told me that it's not a valuation of the milestone itself. This made it nigh impossible to understand if I wanted to contract out specific pieces of the project (e.g. flooring). Design was OK. I felt that the designer was very busy. Sometimes very responsive (5min replies), sometimes not responsive at all (no reply). I wish I had a better, more thorough back-and-forth session about the intricacies of the design. But we made do. Ultimately, the designer made a render and helped point us to some vendors, but from there we had to make our own selection alone (cabinets, handles, pendant lights, faucets, etc.). I did appreciate her presence when we picked out countertops, though. All in all, I think this was a 4.5 star job, but I'm rounding to 5 because of Eli and Bryan :)

We hired Prime Design for a home remodel project, but unfortunately the experience has been very…read moredisappointing. There have been multiple unresolved issues with the quality of work and follow-through. One example is an LED light that continues to flicker. It has been more than six months, with many calls and text messages, but the issue still has not been fixed. Another example is damage to our garage cabinet, where a hole was created during the work. We are still waiting for this to be repaired as well. Overall, the lack of timely resolution and poor communication after the project has been extremely frustrating.

Masterful Construction - Whole Home Renovation Project _ Kitchen

Masterful Construction

(35 reviews)

After starting our project with another company, we realized that once demolition began, progress…read moreslowed down significantly. Since we were short on time, we decided to find a new contractor to complete our new house. Masterful jumped in and started construction even before all the design details were finalized because we couldn't afford to waste any time. Atar , the designer, stayed in daily communication with us to finalize the design while the crew, managed by Nur, began work on the rough electrical and plumbing. We genuinely felt like the whole company was focused on us, even though we know they were helping other clients at the same time. We only wish we had met Masterful sooner. Thanks to all their hard work, we got exactly what we wanted and are truly grateful.

We bought an old house and decided to turn part of it into a real master suite by adding a new…read morebathroom. We had a general idea of what we wanted, but nothing too clear. When we met Yuvi for the first time, he immediately understood our vision and came up with great ideas and creative ways to make it work within our space. A few days later, Yuvi came back with two detailed quotes and patiently walked us through both options. He answered all our questions and helped us choose what would work best for our home and budget. From there, everything moved smoothly. The permitting took around three weeks, and construction was finished in about two and a half months, right on schedule and with no surprises. We also want to mention Adrian, the designer, who was such a pleasure to work with. He helped us choose all the materials and finishes while staying within our budget. His eye for design and attention to detail made the whole process so much easier and enjoyable. The combination of functionality and style he brought to the project made a huge difference. Throughout the whole process, the crew was respectful, clean, and very professional. They paid attention to every little detail, and it really shows in the final result. Our new master suite looks amazing, and it feels like it has always been part of the house. We are so happy we chose Masterful Construction for this project and would absolutely work with them again in the future.

Diamond Home Restoration - contractors - Updated May 2026

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