I had some pants hemmed at diamond dry cleaners, I've used them before, but it's been a little while. My pants turned out perfectly. This dry cleaner is very professional, kind, has wonderful people skills and the person who does the hemming or tailoring is very talented. I believe this business has been here quite a while and I hope they continue. I highly recommend the dry cleaner and the seamstress. read more

I love going here not just to drop off my cleaning and things I need tailored- but I drop by just to say Hi to the Owners- Imán & Jaffa..two of the Nicest people you want to chat with... Absolutely 100% MY CLEANERS read more

Super sweet people. I had some alterations done there and the lady did a fabulous job. Thank you!

The best dry cleaners by far! The people and the professionalism is beyond what we expected! 100% recommend this cleaners for any dry cleaning needs. read more

I love this place. The owners treat you like family! Always professional. Great service! Whether it's dry cleaning or alterations, they'll go the extra mile. I wouldn't take my business anywhere else. read more

Diamond Cleaners is unbeatable! The customer service is unmatched. During the pandemic,I came in for services for my graduation robe and it was done the same day. My friend and I got the most perfect masks from Wafaa! She was kind enough to customize a mask to fit under my glasses as well. I will choose this place for all my dry cleaning or alteration needs! Thank you! read more

Diamond Dry Cleaners - Mask - Dry Cleaning Near Me - Thousand Oaks, California

When I first dropped off my items the owner was extremely nice and friendly. When I went to pick up the total was close to $30 for 1 sun dress and 1 skirt. Pricey in my experience and he was very defensive about the price but fair is fair so I paid for my items. When I got home I saw it was safety pinned through to the hanger. WHAT! I don't get a lot of items dry cleaned but never have I ever seen a safety pin in dry cleaned items. I am beyond upset, the weight of the top portion left a hole in my items. read more

Diamond Dry Cleaners - Dry Cleaning Near Me - Thousand Oaks, California

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I just mov d to TO and this has been in business for a while But... I took in a set of curtains to be laundress but when I called she wanted $200!!!! Wth! I called 3 other local businesses and they said no more than $50! So I told her and she agreed but I will not go back or recommend to anyone. read more

This place absolutely ruined my down comforter....after they charged a lot of $$$ and kept it for a week to "properly dry it" DO NOT GO THERE read more

Super friendly staff. They not only do dry cleaning but also do alterations. They have done pillow covers for me that needed a little bit of work. That came out amazing! And even fixed the chin strap of a hat of mine that had broken. The staff is so accommodating, that they even allow me to change into my work cloths, after I pick them up, in their changing room. This dry cleaning location was recommended to me a few years back and I have been using them ever since. Never been disappointed and would recommend them as well. read more

Excellent customer service. The tailor does awesome work, she has fixed many pairs of pants for me. I have been happy with all of them!! Thank You!! read more

Great customer service! Brought my filthy wedding dress in and they were able to make it look practically brand new!

I gave these cleaners a try the other day as a new customer. My old cleaners lost my business when they charged me $42 for alterations on a pair of pants taking in the waistline. Picked up the two suits I had dropped off earlier in the week yesterday after work and a short stop at the beach. I met the owner Eiman who is a very nice gentleman. Service here is polite, prompt, and helpful. The two suits cost me about $12.50 each for dry cleaning which is not bad but not the best in town. It's a fair price and Eiman told me includes a 20% discount built in. I asked him if I will get the same 20% discount next time and he said every time, it's in your account. So not sure why the 20% discount figure they should just charge $12.50 to begin with, but no big deal. They also do alterations and shoe repair on sight. The location was relatively clean and it appeared like they had a large shop in the back. The owner indicated they do all their cleaning on site and do not send out their work. This is a big plus for me. Parking is abundant in the large shared parking lot next to Trader Joe's. read more

Today I picked up my white faux fur coat that was incredibly dirty and stained. My coat was flawless and it actually looked white again! It was my first time at this dry cleaners and I will be back! I didn't get his name, but the man who helped me was very kind and he gave me a great price! read more

I specifically searched for a place that says they do same day or next day dry cleaning and this place is NOT it. Was told three days for one shirt and a pair of pants. Wow. read more

Our family has used Diamond Cleaners for over 10 years and would highly recommend them. Always on time and will always help you when you're in a pinch. The owners are the kindest and friendliest people around. A great part of our community. read more

Consistently great cleaning and great service. They have done my clothing (including alterations), shoes and comforters for 3+ years, and I have not had a single complaint. read more

Used them over 10 years with total satisfaction. Free pick up and delivery, great prices, excellent alterations, and wonderful family. read more

Always great service and items returned in a timely manner. Even tuff stains removed.

We use Diamond for our work uniforms. They pick up and drop off in a timely manner, and do a great job cleaning our uniforms. Very friendly staff. I take my personal things there as well. I highly recommend them. read more

Great value and somehow the owners (who are wonderful) remember my phone number even though I've only been there a handful of times. Very friendly people too!! read more

I would not recommend this cleaner. Consistently not open on time, often cannot find your order. Friendly though. But I expect basic consistency and proficiency in their operations. read more

I've been using Diamond Cleaners for years. They pick-up and deliver our dry cleaning to the Santa Rosa Valley. They also do all my alterations. We've never been disappointed in quality, service or price. read more

They always do a good job on my suit, dress shirts, slacks, also brought in a comforter and they were able to clean the stains from the dog :) read more

Horrible service when something goes wrong. I picked up my dry cleaning and I received someone else's shirt and I was missing a pair of pants. Ok, no problem mistakes happen and they found my pants. As I was pulling out the shirt that did not belong to me I noticed my dress was ruined. I was extremely upset and was told I would not be charged the $16.50 charge for the dress. As my card was being charged I asked to see an itemized receipt. She was charging me the entire $30 and did not remove the 16.50. At that point I lost my cool. I can get over the fact that you mixed up my clothes with someone else and I can get over the fact that my dress was ruined. We are all humans! But I cannot get over the fact that after she told me she would remove the 16.50 she continued to still charge me for it. I told her it was unethical and she said stated, "Well you never told me you wanted me to remove the charge". At that point I was dumbfound. I didn't realize that after you ruin my dress and mix up my clothes that I am suppose to say, "yes please take off the charge". If you offer you should do it. There was no respect for me as a customer or my personally belongings. read more

Excellent service. Very friendly and customer service oriented. The owners make me feel like family. They pick up and deliver from work, very convenient. read more

A few hours after I dropped my clothes there I got a call from'm: hey Jay, we found your passport & some cash money in your Jacket! Cool, it's very rewarding! I went back to Diamond Cleaners again & here I am having my passport again & $460 richer! Happy new year honest people & 460 thanx from Jay! read more

Was charged $49 to have a comforter cleaned. When I questioned the total they said it was a difficult job. Nothing was said when I dropped it off about difficulty. Previous cleaner I took it to only charged $25. When I asked about the discount I was supposed to receive, they said it was built into the total, but the invoice showed nothing. If you quote a price and a discount stick to it. If not you get what deserve, no return business, bad referral. read more

I have used Diamond Cleaners for many years(15+) on a weekly business. Diamond Cleaners picks up and deliveries to my work and I have been pleased always. They also do alterations. Very happy customer. read more

We have been using this dry cleaning service in our office for a few years. They pickup/deliver every Tuesday and Friday at our building and to each persons office specifically. Other cleaners do pickup/delivery only once a week... we love the twice a week service. The only reason I give them 4 out of 5 stars is because there was a few times when they didn't come by and they didn't call to say if they were on vacation or closed or their driver might have been sick..etc., but still, they are very pleasant and do good work. We have not used any of their repair or alteration services so far, just dry cleaning. read more

Extremely expensive... $$$$ I will not be back. 8 pieces - $46.26 The only items that may have been more was a women's skirt. the rest men shirts and a pants. That is an average of nearly $6/unit. No thanks... Moving on. read more

I normally wouldn't even think to air out a dry cleaner's dirty laundry in a review. I would just take my lumps and try somewhere else. Unfortunately this business has dealt with us so dishonorably that remaining silent seemed like a violation of public duty. Having just moved to the area Eiman and Diamond cleaners were the second dry cleaning service we tried. The initial pick-up went well but the delivery time and date came and went without a peep from the store. We called and were told that our stuff has been ready for a week. Confusion regarding a new delivery time abounded but after 2 weeks our dry cleaning was finally returned... most of it... along with someone else's. When we called to arrange a return of the 2 shirts that did not belong to us and to retrieve the 2 that were missing Eiman insisted that the order was 100% correct and that we were mistaken. I would be very glad to have been mistaken since that would mean I could fit into shirts that would have been tight on me when I was 14. Despite this rather conclusive evidence Eiman and Diamond cleaners to this day has adamantly refused to acknowledge an error. They have also become progressively more beligerant and verbally aggressive whenever we attempt to resolve the matter rationally. They probably are very friendly if they don't lose your stuff. You'd better go in with a body guard and team of attorney's when they do screw up. Buyer Beware! read more

This dry cleaners has an account in husband's office and the laundry is picked up and delivered from there. Diamond Cleaners ruined a dress of mine and Iman, the manager, did not stand behind his policy of repaying the customer 10 times the amount of the dry cleaning (which is listed on the back of his receipts),or provide me with a new dress My dress was a designer dress and was completely ruined beyond repair. Iman was to leave me a check for damages at my husband's office and has yet to do that, even though he told me he would. He verbally badgered the store manager (of the store that I bought the dress from) and did all he could to NOT take care of the problem he created. He is rude, unprofessional and I would NEVER EVER send any dry cleaning to him again. Customer service would not be his strong suit and I would advise anyone who is thinking of taking your dry cleaning items to Diamond Cleaners to rethink this and go somewhere else. There are plenty of businesses in our Conejo Valley that will treat a customer the way a customer should be treated. With Iman at the helm, this dry cleaners doesn't stand a chance. read more