Used to be a 4-5 star, not perfect but I'd say over all great and close to home- Couple hiccups but…read moredidn't stop us from coming back, that is life. Ever since our regular groomer left it has gone from a 4 to a 3 and if they weren't so darn nice, clean and local it would be less than a 3. So here we go- Last several grooms they miss stuff, no biggy, I just go back and trim some small things up- they are dogs and moving around so I get it but my dog I know is sweet and docile so I think she is on the easier side although her hair is so kinkly curly that adds the element of hard (I am trying to be really gracious to here) but today, we picked her up and after having to shave her ears from matting she has a cut on each ear and bleeding and no one said one word so we are pretty disappointed. She is clearly uncomfortable because she isn't acting herself. Matting on her is on me, it happens sometimes even when we brush her alot....this is the first time they have ever had to shave her ears! Super disappointed that no one noticed or said anything. Again, everyone is nice, it is very clean and I do love that they have her in and out in like 90 min but they need to pay attention to the details and communicate better, especially for well over $100 appt every 6+ weeks of going there. ***Update*** Owner reached out, said they didn't see any blood but sometimes when you have that close to this area of skin shaved it can bleed, not from a cut though. And cuts happen, we get it! No one would have seen the blood unless they looked inside her ear so I want to clarify it wasn't a cut as far as we understand and we don't think they were careless w/ our pup, actually the opposite, they are very caring which is why we go there. So now that we are a day later I think my only feedback would have been that it would have been nice to be made aware this CAN happen so we were prepared and not worried when we saw the blood, super simple! We are lay people & not experts in grooming procedures around matting and what can happen. We will work harder on the ears to make sure this can be avoided in the future, it is the first time her ears had to be shaved so after 3 years we are still learning how to manage this girls kinkly curly coat. My husband thinks maybe I should have given them more time to respond but I had 2 bleeding ears and couldn't reach anyone by phone, text or email and I should have not had to wait hours to understand what was happening.

We love coming here to self wash our pups. Super nice tubs and water pressure. Plus the staff is so…read moresweet and helpful! Thank you EarthWise

My show dog's coat was completely ruined. Clipped. Wite-haired terriers are never to be clipped…read more Her hair will never grow in wiry again. The groomer claimed to know all about show dogs, six years experience. I'm left wondering six years experience in exactly what. I spoke with the manager who didn't sound very concerned. Never offered a refund or anything useful. I offered to donate my time to come to a team meeting to teach about show dogs, terriers in particular. The manager assured me that wasn't appropriate, team meetings are about growing the business. The groomer did an excellent job in that respect. She up charged me for ruining my dog's coat. In summary, BEWARE.

Never answered my calls. I texted and it says read. At least send a text back saying you aren't…read moretaking clients at this moment so I don't waste my time waiting and find a different groomer. Very unprofessional.

Melissa does such a good job with all the pets The grooming is top notch. Great location in…read moreMilwaukie OR

Needed emergency cat nail grooming and was in and out in fifteen minutes to the relief of me and my…read more19 yr old cat. Other groomers charge a fortune. Thank you gals, I'll be back

As usual, only the best experience from pet able pet grooming! I dropped my pup off at 9am and…read morepicked him up around 10:45ish. He smells amazing and is so soft!! I attached some before and after pictures.

Nancy is amazing with dogs. They do smaller dogs, 50 pounds and under. From drop-off to pick-up my…read moreexperience is around 1 1/4 to 11/2 hours for the basic cut, ears and nails. We have Wire Fox Terriers and they always do well and come out looking great. They are by appointment only and often booked a few days in advance, so make sure not to wait to the last minute and expect to get in.

I called to see if I could bring my dog to their self grooming. They said they don't allow dogs…read morewith fleas or not friendly with other dogs. I found this to be insane. Instead I took my dog to evolution pet in Lake Oswego. There they welcome dogs with fleas as it is a grooming facility and sell flea shampoo too. Dogs are not there to party they are there to get cleaned. My dog does not like other dogs but did great as she was more interested in the wash. I highly recommend Evolution Pet.

Chelsea is an incredible trainer. We initially brought our pup, Poppi, to her first series class,…read morewhich served as a perfect foundation for her training. The pricing is very reasonable, especially considering the detailed handouts we received that expanded on each lesson. Chelsea is a wealth of knowledge when it comes to canine behavior and motivation. I especially appreciate her focus on "consent-based" training rather than using force. We were so impressed that we booked a series of in-home sessions and will definitely be working with her again in the future!

The best place ever! So kind to the dogs, pure Love in this place! Thank you from the bottom of my…read moreheart Mojo thanks you too!

I'll be honest: the staff was very friendly, but unfortunately, it took them so long--almost four…read moreand a half hours--just to bathe two small dogs.

Very nice and professional. Did a good job with my dog. It was too expensive for me. I should have…read moreasked the price before hand. I'm not used to Portland prices.

Kira arrived on time and was both quick and skilled. My cat is normally very long haired, and in…read morespring she goes through a big shed. It's hairballs for days, even with regular brushing. So we get her a teddy bear cut in the spring so she is less miserable. I'm the last we have taken her to groomers and while they did a nice job, she always came back shaking and nervous. Not so with Metro Mobile Groomers! Since they parked right outside my house it was a short trip for my cat, and with such a private space in the van there's no other animals to stress out my cat. I'm very pleased with Kira's work and will definitely use her services again!

Elise has been grooming my pom pups for a while now and everything she goes up and beyond the call…read moreof duty. I really appreciate them my pups always turn out perfect( and I'm picky). They also keep me updated on the progress. I am so happy I found someone with experience, close to me and decently priced!

So I have been afraid to take my mini Schneider to a groomer for a long while. So he was pretty…read morescruffy. I made an appointment dropped him off. I was nervous. He is afraid of the groomer. When I picked him up He looked great and seemed much more relaxed than in the past. I think they were aware of our anxiety and worked to reduce that. I will be going back

Friendly, Fast, Effecient, Safe & easy. Wonderful place for basic grooming needs. Sometimes…read moredifficult to make an appointment.

This is our second generation of dogs that have come to Townhouse for grooming and we can't imagine…read moregoing anywhere else! The staff is always super friendly and efficient and our pups always come home shiny, clean and HAPPY! The detailed notes in the Grooming Report Card provide an excellent summary of their visit so we know how things went and every single staff member we have interacted with has been so kind and observant and really care about the dogs' experience and welfare. Thank you, Townhouse!

Jamie is kind and good at what she does. She asks…read moreclarifying questions to make sure my Shih Tzu- Poodle's cut is what I want.

Have taken my 2 dogs there for past 4 years. Always a good experience. Dogs seem to look forward…read moreto all the attention. They are not fans of baths, but once they are done, they seem happy!