first time getting my cuddie groomed, he loved it, they were amazing everyone who helped. I forget the name but the lady who owns it is amazing and is my official new dog groomer. amazing again. will be back very soon. read more

Horrible owners, do not take your pet here.....unless you want them traumatized by sitting soaking wet against "the wall" which they are leashed to, to bathe, or sitting in a kennel waiting to be dried or groomed. They act as if they care, but money is the only driving factor. read more

I'm writing this review so that other pets and pet owners can be spared from a traumatic experience. I went in for a simple nail grinding, and my dog came back bleeding. First of all, when my dog showed signs of distress, the groomer immediately started scolding her, as if she was taking her stress out on my dog. Like, WTF? When I tried to step in, she walked toward the door to the back room which was super sus. I could tell the other groomer, who was working on another dog, noticed how bad the situation was getting and stepped in to help hold my dog. So I continued to monitor what was happening. When she finished, she walked toward me with a defensive attitude and said she "trimmed one of the nails too short, but it's not bleeding so it's fine." WTF? I asked her to show me which nail she meant, and she couldn't even identify it. When I saw it, it was trimmed really short and clearly looked painful. No wonder my dog was in distress. Then, as soon as I got into the car, I noticed bleeding on her back paw. I ran back in and told them my dog was bleeding, and again she got defensive, saying "Where? Where?" and tried to yank my dog's paws to check herself. When she finally saw the bleeding, she grabbed some kind of ointment or quick-stop powder and said, "Accidents happen." Uh, no. This wasn't an accident, it was incompetence. Honestly, her license should be reconsidered given her hostility toward animals and lack of technical skill. There was even more BS that came out of her mouth, but I won't bother including it here. Someone like her should not be handling pets at all. I was speechless at how unprofessional she was -- and even more shocked to learn that she is one of the owners, based on the photo here on Yelp. I would never recommend this place to anyone. read more

Always a great groom by mudpuppies!! They're quick and affordable! We always need a full shave and all the bells and whistles!

She called my dog naughty and the dog before was also naughty. How is that possible? Took 4 1/2 hours. 18 pound dog. Won't be going back. The groomer was naughty in my opinion. read more

Took my pup here and Chelsea was the absolute best! She was so caring for my little one and the groom came out amazing!

My dog, Boudie, went into to mudpuppies for a second time and was wounded/cut in his genitalia region - one being on his scrotum, other near penis, with the real kicker being the groomer CUT OFF his nipple. Then, decided to post a cute Christmas photo to their Facebook page for marketing - is this a joke!? I wouldn't trust Mudpuppies with the safety of your pups - the groomer delightfully took my money and accepted a very generous tip while being so undeserving, and didn't bother to mention any of this to me. She also cut very closely around his eyes - luckily she didn't blind him. I feel sick that I trusted Mudpuppies and now my poor dog is surely traumatized from this experience - Get the groomer better training so she doesn't mutilate any other dogs! read more

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I will give this place zero stars they my puppy chewy I had to take my puppy to the vet cost me over $400 please. I advise all customers. It's very aggressive pulling my dog by the neck. I asked to get my dog back. She did not allow me. She said he was in the water already. They hanged up on my face and they said this to our small business I said why do you hurt small dogs? Why do you guys hurt animals? She Shaved private parts and made him red spots and bleeding. now he has scabshim I said do not shave him. He's a German puppy. My dog is dramatized. This place is dirty and smelly. They hurt other dogs. Please look at the yelp pictures. All customers do not go to this pet grooming. They are not taking responsibility. They said cause they wanted to wash my dog again. I was terrified. I said no they did not want to get a refund. I even told him I have vet bills to prove my dog caught allergies from her dirty place and the soaps that she use my dog hotspots. He does not feel good anymore. He's dramatized he's not the same dog that I full responsibility dirty. They're hanging up. They're unprofessional. This is amusement to dogs. Animal cruelty. I am contacting the better bureau business i'm contacting all of social to know what kind of place is this? my puppy is traumatized now I m stuck with a $400 bill from a vet. They didn't even clip his nails did not brush his teeth. He came back smelly worse, came back like a smelly. Wet dog he was shaking and terrified. she was yelling and screaming on the phone with me saying that I'm a liar. she was very aggressive towards me when I asked to get my dog back and I walked in cause I heard my dog was barking. He was in terrified. They blocked the door on me and they told me he's in the water like I said previously in the conversation, I am still dramatized myself. She was very hostile. I think her license should be considered taking away this place of business that they call should be shut down. This is animal cruelty, and the pets and the owners leave dramatized I am still in disappointment. I have felt that I let my puppy down how I took him to the place and she said she was the best nail trimmer in town well that's bunch of lies let's come together and fight for our pets rights. They don't have a voice us pet owners are our pets voice. They look up to us to protect them, but this person who claims that she is the owner at mud, puppies, pet grooming, and McLachlan Boulevard is the worst place ever !!!!!!! read more

Mud Puppies did amazing on our big dog. They are specific about the length of the cut and where. The facility was bright, clean, and open. We are very pleased to have quality dog groomers so close to home:) read more

This place never disappoints. Dotsy is 6 months old, part lab and very wiggly. They kept her all day, let her play and take breaks and I laughed so hard I cried when I saw her. read more

Mudpuppies Grooming - Pet Groomers Near Me - Oak Grove, Oregon

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We tried this place on a recommendation. We booked what we thought was a wash and haircut. We have been getting our dog groomed by another groomer for years. So we are not new to this. Instead we were told it was a wash and a trim. There was no attempt by the groomer to correct the error- so we basically paid for a very expensive bath and eyebrow trim. The groomer had terrible customer service and people skills. We will not be returning and I will not recommend this business to anyone. read more

Each visit here with my dog is wonderful. My dog is a big scaredy-cat and is afraid of the world but always comes home with tail wags and a beautiful cut! They also give cute photoshoots to my dog at the end and I love it! read more

Mudpuppies Grooming - Pet Groomers Near Me - Oak Grove, Oregon

We adopted a rescue last May and Kelsey is absolutely amazing with her. She was so patient with my goldendoodle from day one. My pooch was slow to get comfortable but Kelsey did an amazing job and does one every time she goes stays in contact with me through the whole time she is grooming her to make sure it's exactly what I want. And my pooch gets so excited every time I drop her off. They are so great at rescheduling if I have something come up that shortens my funds at the time she is do. read more

I have been using mud puppies for over 4 years now. And what I'm most enjoy about this salon is they higher passionate people. Sharra is in love with my dog and he gets so excited on groom Day. From the moment we get up in the morning and I say are you ready to go see Sharra He gets up he stretches we get through all of our morning routine and he's just excited to go. And I don't worry about him the entire time he's there cuz I know he's enjoying it. These folks bond with your dogs cuz they know a well-groomed dog is a healthy dog. A trip there is a break for both of you. read more

Mudpuppies Grooming - Pet Groomers Near Me - Oak Grove, Oregon

Mudpuppies is the best groomer in Portland. We have gone to other places and now we will never go anywhere else. Shar is fantastic we work with rescue dogs and they can have behavioral issues from time to time. Shar is patient and gentle with our dogs. After a couple of visits they are happy and excited to see her and ready for pampering. Heather who is one of the owners is a wizard with cats. We have a large skittish cat and she takes her time and is gentle with him. It is amazing to find a groomer that is so good with cats. read more

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Kim and Heather were great. Wall-E was well taken care, great job on the his nails! Well worth it!! read more

We have been going to Kayla at Mudpuppies for 4 years with our old gal. Even with her myriad of skin and matting issues from her being so itchy all the time from allergies, Kayla has always been great at turning her from our little polar bear back into the princess she is used to being :) You can tell Kayla really puts the time and effort into her pets. She even mentioned possible heavy heart sounds after a grooming session, and when taken to the vet, we found she had a murmur. All because Kayla cared enough to notice. She truly loves her pets and makes sure she never pushes their boundaries of their comfort. My baby is at the end of her life now, sadly, and at her last groom, Kayla made sure to take the time to really love on her and make sure she was comfy while getting her last cleanup. I really couldn't have asked for a better groomer. Thank you for everything, Kayla. If you are thinking of taking your fur baby to them, you won't regret it! read more

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I just want to give a shout out to Mudpuppies and the owner for being so caring and kind! I have an elder, 9 year old bernese mountain dog who has bad hips and over weight. I called them concerned with my girl on her legs for too long and if she need breaks to please let her sit or lay down. I was heard and reassured that my girl will be taken care of. She was suppose to be there 4-5 hours. An hour and a half later I get a call saying she's all done and they double teamed her to get her done as quick as they could. As soon as I hung up with them I had a picture of my girl waiting for me to look at with her in Christmas holiday spirit! They also sent me a picture of my girl just chillin on one of the beds they have too. So she wasn't in a kennel like most places and I will forever now be a customer of Mudpuppies. THANK YOU MUDPUPPIES read more

Mudpuppies Grooming - Pet Groomers Near Me - Oak Grove, Oregon

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I've brought my Frenchie in here a few times for a dremel for her nails. Every encounter has been great, they clearly love dogs. This is a very clean and well run operation and I highly recommend them. read more

These groomers go the extra mile! I brought my mother in law's senior dog that hasn't been groomed in quite some time, they worked a miracle. I got in with in a few days and the cost was reasonable considering his condition. They even took a cute Christmas picture afterwards! I feel lucky to have found a place to bring Chip that I can trut. read more

We have 2 short haired dogs (15lbs & 20lbs). We are new in town and looking for the good groomer near by house. I called a few grooming places who has more than 4 stars Yelp rated. Most of place were fully booked and sounded like they don't want any new clients. That's why I sent message them through the FB to see if they can take a new client or not. They responded almost right away. And they said they can take my 2 furry babies for the grooming in few weeks, but they can call me if they have any cancellations. Week later, they called me and said they can squeeze us in their spots. Yay!!! When I dropped my dogs off for grooming, their entrance and grooming area were clean and bright. All staffs were super friendly and welcoming us. When I picked up our dogs, I already know we'll come back there in 4-5 weeks. Since then, we ( included dogs) are so happy to go there. Even though, I did last minute request, they are trying to make it happen for us. Super recommended! read more

Mudpuppies Grooming - Pet Groomers Near Me - Oak Grove, Oregon

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UPDATE: My experience was promptly acknowledged, and the owner showed professionalism and sincerity with a call the next day. She assured me that my concerns will be addressed, including direct attention to some employees. Supporting small businesses brings me great joy. The owner explained that my pup was happy at the groomers, despite not showing it at home. I understand that bad haircuts can happen, especially with mats on my dog's ears, and I'm willing to give the groomer a second chance. After speaking with the owner, I trust the groomer will deliver exceptional work in better conditions. HORRIBLE CUSTOMER SERVICE. EXTREMELY UNPROFESSIONAL. I must express my utmost disappointment with my recent experience at MUDPUPPIES. The level of unprofessionalism and lack of care for their customers and pets is truly alarming. As someone who has worked in customer service, I am usually understanding, but this was beyond unacceptable. I am very kind and often too forgiving, which I wholeheartedly regret in this situation. My dog's grooming session was a nightmare from start to finish. The groomer's initial comment upon my arrival, essentially dismissing any concerns about my pet's well-being, was completely inappropriate and unsettling. THE 1st THING THE GROOMER SAID WHEN I WALKED IN FOR PICKUP WAS, "I KNOW, DON'T SAY ANYTHING"?!?!?!?! That is not the 1st thing you want to hear out of someone's mouth who has been caring for your pet the past few hours. CUSTOMER SERVICE: While I was waiting for the cut to be over 20 minutes past the point of when I received the 'almost done' phone call in which she instructed me that she would be done in 20 minutes, the phone started to ring and one of the employees immediately said "GO AWAY!" (Referring to her not wanting to pick up the phone). Another employee pointed out that there was a customer in the lobby (me), in which she jokingly responded, "she's not allowed to say anything anyway." The other employee then told me "we usually just tell them we're not home." Their attitude towards customer service was shockingly dismissive, as evidenced by their comments about not answering the phone and the lack of regard for customers in the lobby. As for the actual grooming, it was nothing short of disastrous. My dog had pretty bad mats on her ears and they had to be shaved, which I was told ahead of time and completely understood. But when I came in to see my dog, I was not prepared. My mini poodle received a 'poodle cut' that turned out to be uneven and patchy around her mouth and ear. But okay whatever, I can get over a bad haircut. My main concern was my dog's extreme distress. She was visibly sad, jumping off the grooming table, and crying hysterically, which has never happened after any previous grooming elsewhere. The ordeal left my dog so shaken that she didn't even want treats or show any signs of excitement for the rest of the day. Seeing her in such a state was heartbreaking, and I fear this experience may have a lasting impact on her attitude towards grooming in the future. She was panting excessively when I picked her up and ran straight to her water bowl when I got home. I have always taken my dog to reputable grooming establishments like PETCO/PETSMART, where she is treated with care and enthusiasm, I can tell she has a good time there and I can always trust that she is well taken care of and never reacts this way leaving from there. I have never seen her react this way after leaving. I deeply regret trusting MUDPUPPIES with her grooming and hope she can recover from this traumatic experience. As a young adult in my mid-twenties, I often receive comments about looking like a teenager, which can sometimes lead to my concerns being overlooked by others. I sincerely hope that MUDPUPPIES realizes the importance of treating all customers with respect and attentiveness, regardless of their age. While I wish for better treatment and service, my intention is not to seek revenge but to encourage MUDPUPPIES to improve their practices and customer relations. If they take this opportunity to rectify their approach, they have the potential to regain trust and goodwill among their customers. read more

Unfortunately I cannot recommend this business. For the second time in only three grooming sessions, my tiny boy has come home with an injury. He's a quiet, gentle dog so I am baffled by the poor grooming experiences he's had. First it was the ear nick, which healed well (but he does have a permanent notch out of one ear). I know it was a total accident. I gave you another chance. Second groom was fine. But Tuesday this week he came home with a red rashy belly, likely from way-too-close shaving. That redness was not there that morning. I called immediately after I returned home and spotted the redness. The groomer claimed to not know it happened. Really?! His whiskers were also shaved off! I'm disappointed. I liked your location and customer service was good, but definitely not a good fit. read more

Mudpuppies Grooming - Pet Groomers Near Me - Oak Grove, Oregon

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I am a nervous nelly of a dog owner. New to the area from out of state and finding a good groomer has not been easy at all. It's always so nerve racking to leave your fur baby in strangers hands. I saw good reviews on this place and a few not good, but clearly the good outweigh the bad so I was hopeful. Oscar did an AMAZING job. I was nervous only have shown him one photo for ten seconds or so but he nailed it. This is my third try for a good groomer and I feel I've found him. She smelled good, looked good, and the cut was just as I requested. Thank you Oscar! We will see you in 8 weeks! read more

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We have taken our dog Kiwi to this groomer twice now. They do a tremendous job and make our dog feel comfortable. Highly recommended!

I've been taking Ginger my chihuahua her to have her nails trimmed for years and I must say they always do a great job. They go beyond just trimming her nails. They clean her ears and give her tooth gel. They treat her special often giving her bandanna's and taking pictures of her during holidays. They always give her special attention and love. I will never take her anywhere else. Thank you Mudpuppies! read more

Mudpuppies Grooming - Pet Groomers Near Me - Oak Grove, Oregon

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We discovered this place for its wonderful reviews. We were greeted by Keri Snyder who ended up being our little guy's groomer. She is phenomenal! Very friendly, attentive and does an amazing job on our labradoodle! She is a keeper:) read more

Mudpuppies Grooming - Australian Labradoodle cut by Keri Snyder - Pet Groomers Near Me - Oak Grove, Oregon

I would not recommend this grooming salon. I took my husky/ german here for a NAIL TRIM which i also mentioned to the owner Kimberly, that he will be on trazadone because he's already traumatized from a bad nail trim accident way back and she reassured me that they were patient, experienced groomers which I believed till we came to pick my pup up. He had a fairly big gash in his leg and high no one had mention to us during or after our appointment. We had told the groomers in advanced that if he's too much then we can just stop the service so we wouldn't have mind if they did so. When i called back to ask about what happened, the second owner had the audacity to say it must've happened when my pup was getting in the car after the appointment, but even so there would've been blood everywhere in our car. She kept telling me that it wasn't there fault and they never saw the gash and I know for a fact he did NOT have that gash beforehand so it 100% happened in their salon. In the end, they did the job and got his nails trim, but I was furious that no one mention anything bout this cut or how it even happened and that WE had to figure it out ourselves. I do not care for a refund, I just want to warn others and hope their dog doesn't get the same experience like ours did. read more

Mudpuppies Grooming - large cut in my dog's leg from a nail trim. - Pet Groomers Near Me - Oak Grove, Oregon

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I've been taking my guy here for 5+ years. We like them so much we followed when they moved to a different location. His groomer always does an amazing job and I think my guy secretly loves the attention he gets from them read more

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If you're like me, you do not have a tub that you don't have to bend over to wash your pup. This place is really nice. Clean, well maintained and it's a pleasure to bathe my babies there. There are 3 rooms that contain a tun with a ramp leading in/out. Shampoo, conditioner, dryer, towels and a rubber apron to keep u dry. The price is reasonable for what you're getting. Washing my dogs was something I cringed over. I got soaked, the house got soaked and my back hated me for it. Then came Mud Puppies. Now bath time is a pleasure read more

What a lovely pair. Heather and Heather are my new faves and go-to for pet care. These two take pride in their business whereby they both made a professional effort to personally rectify and change my opinion of their establishment. Kudos to their hustle and hats off to their genuine care for their customers. My old man pup is a happy guy and looks great too! read more

Mudpuppies Grooming - Pet Groomers Near Me - Oak Grove, Oregon

We had a great experience! I brought out 5 year old rescue border collie to Mudpuppies for her first grooming experience. Our groomer was Netanyah and she was so enthusiastic and loving. She greeted me and my doggie, asked about each service we might want (all of them, please!). I gave her a little history (she's a rescue, I think she'll be ok, but we haven't had her groomed before). Netanyah listened carefully, made notes, and gave me an estimate of the amount of time the services would take. Since I was obviously worried rescue dog mom, Netanyah kept me updated throughout the service via texts. When I came to get her, she was even cuter than before! I can tell Lucie loves her new haircut, her paws aren't as itchy, and she made a new friend! The price was very reasonable, especially considering the amount of hair cutting, nail trimming, and shampooing that occurred. We will definitely be returning. Highly recommend! read more

Mudpuppies Grooming - Pet Groomers Near Me - Oak Grove, Oregon

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Thank you Mudpuppies and JANNA!! Kya had been to many different groomers, each with their ups and downs...local places, big box stores....but Mudpuppies is our new go-to groomer. First, they were immediately responsive to my messages while I was inquiring about their services and availability. They got her booked right away, and didn't give me the "long exhale...let me check my schedule" routine. Janna knew it was Kya right when we walked in and came out, sat down in the floor, and got Kya comfortable with her. She also took the time to slow down and ask me questions so I was comfortable as well. The rate was more than reasonable and Kya looks, feels, and smells terrific. She's a whole new dog from head to paws. Janna absolutely made my and Kya's day. Thank you Mudpuppies!!! read more

Mudpuppies Grooming - Pet Groomers Near Me - Oak Grove, Oregon

Took my dog Bear in for grooming the second time here and they did an amazing job! He's a very high energy pup and they took great care of him. We're always very nervous about leaving our dog with other people, but we feel very comfortable bringing him here because the staff is always so friendly and accommodating. Highly recommend! read more

Mudpuppies Grooming - Pet Groomers Near Me - Oak Grove, Oregon

My pup is 'difficult' to say the least. He's been kicked out of a few grooming salons. He's been 'half-trimmed', left looking like a sad little lion. Chelsea took on this little beast and he came out looking great!! it's a bit of a drive for me, but I was happy to get him a proper little cut. Thanks Chelsea! read more

We are such big fans of Murphy pies that we consider ourselves groupies. When they moved from their Clackamas location to this new one in Oak Grove we didn't even consider going anywhere in the meantime. We have a large Bernedoodle who comes out looking like the young prince that he is. Thank you Kayla. You're awesome. read more

I could not recommended this place enough! We have been taking our dog here for a little over two years now and have nothing but great things to say. Sharra is absolutely amazing! Our dog used to be terrified of going to the groomers and ever since switching to Mudpuppies she looks forward to going! read more

5 stars. We have been looking for a groomer out here that does work like our last groomer we had. So happy to have brought our little buddy here. Ears were squeaky clean, cut on point, nails filed, clean and happy butt. Thank you read more

Mudpuppies Grooming - Before grooming... super unhappy boy. - Pet Groomers Near Me - Oak Grove, Oregon

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The people here love their jobs, and love the animals in their care. I would highly recommend this place!

We've been here a couple of times to get our dog groomed and did like the place until today. My wife dropped off our pup at 12pm and they said it would take about 3hrs. I arrived around 3:15pm, on my way home from work, to check in and see how things were going as I noticed our dog wasn't in the front room. The person who was suppose to have our dog groomed said they only gave her a bath and blow dried her and still had to give her a haircut. I asked why it took so long to get our dog groomed and she made excuses that my wife said time wasn't a problem when she dropped her off earlier. So I wasn't having it and thought about my pup who was probably in the back for 2hrs in the kennel waiting the whole time! As I was paying for the bath which cost $65 the girl was still being confrontational like I was the one in the wrong. This will be our last time coming back to this place. read more