The initial install by diamond deck was very nice and had only minor issues related to the materials which was out of their control. Very fast and professional. Within a month a board split and they replaced. However that was where the good experience ended.
After that boards warped and split more than you expect from wood and at first they told me they would fix it, however later they then said it's not their responsibility. I'm addition I found numerous boards that were never screwed in or screws that didn't catch onto anything. Then after letting it dry all winter as they recommended I ended up with a board that warped up into a trip hazard because it was never screwed down when it was installed. All in all I tried to work with them for 8 months to get the workmanship issues resolved, however they will not respond or resolve the issue and I had to get someone else to fix their workmanship issues. read more