The service was wonderful and they had on site security which was great. They were very kind,…read morefriendly and very helpful.

Not only is everyone friendly and professional, we have tried other local places and Everytime we…read moreget the highest offer for gold and and silver from Gold Rush. They also deal with gold or silver bullion...if it's to do with gold or silver don't go anywhere but here!!

Trust Jewelry & Repair was amazing ! I got 3 rings resized and combined into one. They were quick…read moreand efficient. I will be definitely be back

Trust Jewelry and Repair is incredibly professional and polite, with fast, affordable jewelry…read morerepair services. Their selection is stunning--beautiful, designer, and truly unique pieces. I've officially found my local jeweler and couldn't be happier. They also fixed my eyeglasses. Highly recommend! 200/10

My husband and I not only upgraded the original stone in my engagement ring, but we also had a new…read moreband created using stones from four different pieces of jewelry. Stasia was completely up for the challenge! She designed the most gorgeous diamond band for me -- it far exceeded my expectations. The entire staff at Genesis Diamonds is incredibly talented, friendly, and truly supportive of your vision. We never felt pressured at any point during the process, which made the experience even more special. Thank you so much, Stasia, for bringing my dream wedding stack to life!

I had an amazing experience at Genesis Diamonds! The fact that their salespeople aren't…read morecommissioned made such a difference. I never felt pressured at all. Everyone was so helpful, knowledgeable, and genuinely focused on helping me find the perfect ring rather than just making a sale. I absolutely love my engagement ring and couldn't be happier with the whole experience. You can tell they truly care about their customers. Highly recommend!

This small family owned jewelry store is very friendly and helpful. They offer personalized service…read morewith low pressure to buy. I needed my ring size confirmed for a ring I had already purchased elsewhere and was getting repaired. Most other jewelry stores require an appointment, but considering I needed a very quick service, Gassage was welcoming and happy to help. I looked around the store and observed their interactions with other customers. I would be happy to shop here for a special gift or other jewelry need.

I had an outstanding experience at Gossage Jewelers on Charlotte in Nashville. They helped me trade…read morein my older jewelry for a beautiful new piece that I know I'll treasure for years to come and one that will become a meaningful heirloom for the future. From the very beginning, they took the time to listen, answer my questions, and share their expertise to make sure I found exactly the right piece. Their knowledge, patience, and genuine care made the entire experience enjoyable and stress-free. The customer service was exceptional, and the entire process couldn't have been easier. It's refreshing to do business with a family-owned jeweler that still believes in honesty, craftsmanship, and treating customers like family. I highly recommend Gossage Jewelers to anyone looking for quality jewelry and outstanding service. Thank you for making this such a memorable experience!

I've been coming to Platinum Jewelers for about 4 yrs now. The owner Chris & His team are truly…read moresome of the best I've ever met in the business. If you're like me and Love jewelry or like my best friend have just a precious piece or two that you picked out that meant a lot to you, they treat you the same. The are always so knowledgeable, professional, honest and down to earth. I wouldn't go anywhere else. I've used them for several different needs that I can a test to them always treating me as if I were a big spender every time. Whether you come in to have a $15 repair or to purchase an expensive piece- they treat me the same each time, like I'm very important to them. I've also sold a couple of pieces I was ready to part with. Gold and diamonds,They always give me more than any other place has offered. I've checked in the beginning of our relationship just to be sure that they did..Now I know, so I don't was time going anywhere else-I know Chris & his team are always going to treat me fairly b/c they know my future business is worth it. They are very kind, not stuffy, yet knowledgeable. The store has what you want or Chris will have it brought in from his other stores or he will create what you want. Anything is within reach there and for a fair price. For a much more of a fair price than anywhere else. put it that way. I urge you to give Platinum Jewelers a chance you won't be sorry! It's Across the street from Sam's Club, in the little strip shopping center on Jordan Road in Cool Springs ( Franklin,TN).

After over a year of a business relationship, the owner has not returned my possessions, as I have…read morebeen asking for months. I am no longer sure that this is a legitimate establishment.

Nashville Coin Gallery is top-notch! I recently moved to Nashville and finally found someone I can…read moretrust to do business with. The owner, Pete Dodge, is honest, professional, and provided great service during my last visit. Highly recommend this shop. Thanks for all your help, Pete!

Mike & Gina are AMAZING. It was my first time buying silver and they were patient, kind, honest and…read moreinformative. My chihuahua also loved them!! lol. I'll be back soon! - Suzi

We had a poor customer service experience. We took my diamond anniversary band in for a small size…read moreadjustment and they adjusted the ring to 3 3/4, over 2 sizes smaller than we authorized. They readjusted it to correct size, however management was slow to respond to our concerns about future integrity of the band and unwilling to do anything beyond the typical 1 year warranty to rectify their mistake. It felt arrogant, and we will definitely buy all our jewelry from more reputable companies in the future.

Absolutely wonderful experience! Went to Tiffany's Green Hills a couple weeks ago to drop off…read morebracelets that needed repairing & everyone was so nice. It was hard for me to part with bracelets I'd never let out of my sight for 20+ years but they made me feel comfortable and like my precious pieces were in good hands. When I went back to pick them up, I could not believe how beautiful they looked! My bracelets are 20 & 22 years old and they looked brand new. While I was there, I decided to buy myself a new bracelet & Christina M. was such a delight to work with. She showed me a few different options after listening to my preferences, and in the end I left with exactly what I wanted. Christina was incredibly personable, kind, down to earth, and just overall had a great vibe & radiated joy which was contagious. She listened to not only my preferences but my little stories about how Tiffany's is so special in my family & what it means to me. She is a top notch human to have as the face of the brand and is someone I will ask for by name for future needs. Grateful!

My girlfriend and I booked an appointment on a Saturday to meet with Sidney about engagement rings…read more Sidney is clearly passionate about her job, the process, and helping us to find the perfect engagement ring. She was very knowledgeable about the rings and diamonds and walked us through the entire process and even was kind enough to let us check out wedding bands to prepare for that next step as well. We ended our appointment with the opportunity to reach out to her with any further questions and she also sent me a private email with all of my girlfriend's favorites. Her email also had a kind note detailing how much she enjoyed our appointment and enjoyed getting to know us. We enjoyed getting to meet with Sidney and appreciated her thoroughness so much that my girlfriend was disappointed to not have to call with any follow up questions. Sidney was very kind and was a pleasure to talk to and her service was top tier. As a man who didn't know much about the process before showing up to Brilliant Earth, I'd pick Sidney every time.

Hidden Risks Behind the Sparkle: My Experience with Brilliant Earth's Deposit and Inventory…read morePolicies Nashville, TN -- I'm sharing this review as a cautionary consumer experience for anyone considering purchasing a diamond through Brilliant Earth, especially if you expect transparent inventory practices, honest communication, or a pressure free buying process. I placed a 20% deposit for a side by side comparison with another stone (we had) already purchased. After confirming the order, receiving a "Great news -- we're preparing your order!" email, and being asked to pay the remaining balance, I was suddenly told the stone was no longer available and that my order would be canceled. However, when I checked Brilliant Earth's website the next day, the exact stone -- same item number, same listing -- was still being advertised as "only one available." This was after I had already been told it was unavailable and after they had asked me to complete payment for the remaining balance of a stone they claimed was "sold." Consumers should be aware that Brilliant Earth's online inventory may not accurately reflect real time availability. Even after being told a stone was "no longer available," the exact diamond continued to be advertised as "only one available," creating confusion and undermining trust. Brilliant Earth requires deposits before confirming vendor availability, which exposes customers to unnecessary financial and logistical risk. In my case, a deposit was taken for a stone that was later claimed to be unavailable. The lack of internal coordination between sales, customer service, and inventory systems resulted in contradictory information and unnecessary stress during what should have been a straightforward process. Another major issue: Brilliant Earth refused to bring in a comparable stone without requiring an additional deposit -- despite having no similar stones available in the showroom. This practice pressures customers to either commit to the first stone shown or pay additional deposits just to view comparable options -- an unreasonable approach that exposes consumers to unnecessary financial risk. For a company that markets itself as transparent and customer centric, this practice is unreasonable and creates a high pressure sales environment. Instead of taking time to understand my diamond goals, I felt pushed toward the first stone I viewed, making the experience feel transactional rather than relational. Purchasing a diamond is a meaningful and often emotional process. The misrepresentation and inconsistent communication I experienced made it impossible to feel confident moving forward. Ultimately, Brilliant Earth's business model and customer service practices -- including misrepresentation of inventory, lack of transparency, and pressure based deposit requirements -- led me to rescind and cancel all orders. When purchasing something as significant as a diamond, trust is essential, and unfortunately, this experience made it clear that I could not move forward with them. I strongly encourage anyone shopping for a diamond -- especially a specialty or high value stone -- to proceed with caution, verify inventory independently, and be mindful of deposit requirements.