I'll start this review by saying that in my opinion Willow Grove Auto is THE BEST automotive…read morerepair/maintenance location in this area by FAR! For years my boyfriend, mom and I had been taking our cars to places like Pep Boys. Where the service was average, the cost was pretty steep, and well, it's overall just very impersonal. Half the time I felt like there would be a major problem WITH my car AFTER taking it to them for something routine. Luckily, about 8 years ago we found Willow Grove Auto. And I can never imagine taking our vehicles to anyone else now. First off, its a family run business located right by the Willow Grove Mall. The owner Bernie is a great guy who clearly prides himself on giving customers excellent care, fantastic customer service, and the best price he can give you. In fact, there are always deals or specials, like coupons for inspection, etc. The mechanics there are AMAZING. They are VERY experienced and are great at both older cars (like mine which is a 99 Plymouth Voyager) or newer vehicles. So many times I have described a problem over the phone or when dropping off the car and before they even look at it, they have a good idea of what the problem may be, and what I can expect to pay. They are also excellent at figuring out more complicated issues. I've run into some pretty odd issues with my van after a car accident and they do everything to take care of the problem at a very reasonable price. There's been many times when we have needed help in an emergency. For example, we got a flat tire while leaving for a vacation. We dropped by and they were able to fix it within a half hour so we could get on our way. Growing up I always heard things like "you can't trust mechanics". Or since I am a girl "Make sure you bring a man with you when taking your car in". LOL These statements are just RIDICULOUS when it comes to Willow Grove Auto and do not even SLIGHTLY apply. They do EVERYTHING they can to give you a fair price, an honest evaluation. I can't tell you how many times they have talked to me and explained EXACTLY what they were going to do so I wasn't in the dark. They are always upfront and honest. If they recommend something, it means you need it. These guys aren't gonna go and sell you new tires just to make money if you don't need them. But they WILL do everything they can to keep your vehicle up and running smoothly and safely. And finally, they make the experience simple and pleasant. Everyone is friendly. They take the time to get to know their customers and familiarize themselves with your needs. I'm often surprised by how much they remember without even looking up the details in the system! They also know money is tight for me, so they ALWAYS call with an estimate before doing anything major to the vehicle. I could go on and on about how great they are but rather than do that, I urge you to take your vehicle to them just once. Because I have a feeling that after one visit, you will never want to go anywhere else again. Thank you to everyone there for being so great!

I had heard good things about the place, but when I took my car in for inspection they went ahead…read moreand did an oil change without consulting me. The oil (synthetic) and filter they replaced had less than 300 miles on it.

When moving to an area, finding a trustworthy mechanic might arguably be the most daunting task…read more There's always the fear of being completely "ripped off". My entire family has been getting their car serviced by Uri Auto for the past 3-4 years. And I've always been skeptical with mechanics but Uri Auto has never yet (in the last 3-4 years) given me any cause for concern. Solid work and reasonable prices, down to even the smallest tasks. It's difficult for me to characterize any car mechanic as trustworthy (unless you know all there is to know about cars/maintenance and can judge prices and quality of work for yourself) but Uri Auto is as close as it's going to get! I run everything by a close friend who owns an auto body shop in SoCal and he's given the thumbs up on everything so far. Keep up the good work!

after years of patronizing URI for solid, affordable service, my most recent encounter has been…read morebeyond disappointing. After having brake pads replaced, the owner told me I needed a new caliper on one of the wheels which they replaced. Unfortunately on my first trip on the highway, 2 days after the service, my wheel where the caliper was replaced started smoking and I had to park the car and get a ride home. After getting the car to a friend's home and replacing the new caliper with another new one, the car is driving fine. The owners refused to believe me despite receipts from NAPA. Completely disappointing. ZERO stars!!!

Have bought 2 great cars from them - both good deals for good cars. Easy to work with and clearly…read morewant to make their customers happy. Won't buy a used car anywhere else!

If I could give zero stars I would they sold me a lemon and wouldn't make good on it even tho I…read moretold them I just had a child I needed a good car that would last it worked for less then a year and I spent thousands trying to fix it I eventually couldn't fix it no more the shops I tried all said it was just completely gone. SCAMMERS

Went in to check out a Maverick, ended up test driving a Bronco and Ranger since they didn't have…read moreany in stock. John Carr was our rep and is a great guy- currently we're waiting on submitting an order with him. The dealership itself is quite clean and funny enough had a more inviting atmosphere than Conicelli (which prides itself on having the nicest reps and is right next door).

Terrible service department. Took 7 people to give me a simple answer on whether my car was…read moredriveable and in the end still got the wrong answer. Charged $2300 for repairs that didnt fix the car. Frequently ghosted.

JN Auto is like that one relative you can count on when you need them the most. Unlike the other…read morechains in the area, JN Auto is interested in getting its customers back on the road with dependable service and competitive pricing. I wish I utilized their reliable and trustworthy service earlier. It is a true GEM in the Lansdale area.

Great service, good mechanics. I've been using them for a number of years and have always found…read morethem to be very honest.

I used Fitzgerald's in a pinch as I had a leaking hole in one of my tires. I didn't want to use a…read morefranchise place because I feel smaller local businesses take pride in and have more investment in their work. I made the right choice in going to Fitzgerald's. Assistant Manager CJ was friendly, professional, and made me feel comfortable leaving my vehicle there. They take the time to explain you different tire options, speed ratings, tread types etc. Not only did they not try to up sell me, but they told me about a near identical tire that was on sale and saved me a lot of money over just replacing with the same tires that I had. They also did not try to sell my any extra services, and just explained services they would be happy to do for me, but were not urgent. Overall its a good, local business you can trust and feel good about spending your money at.

Fitzgerald's service is Awesome. Fitzgerald's responded…read morequickly both by phone and in person. They Popped the bolt out of my tire and I was on my way.

Dave went above and beyond to help us even though he really didn't have time. We 'd never stopped…read morein before. He's a person who wants to do his best for everyone. The other reviews from people who know him better confirm what was obvious from our first, brief encounter: he has a sincere work ethic, less and less common in today's world.

We moved to this area 37 years ago, and I found Dave at Ambler Tire by accident. I needed front…read moreball joints, and took it to Dave. He called me and said actually the left one is still fine and doesn't need replacing. What an honest mechanic! We've been using him since for service, inspections and tires, and never looked back. Can't say enough good things.

I have been going to Cemi for over 25 years. Would never take my care anywhere else. The most…read morehonest and friendly repair shop you will ever find! Have and would recommend to everyone!

We have been taking our vehicles here since moving to the area. They can always get us in. They…read moreseem trustworthy and stand by their work.