After my appliance repair man retired I needed a new one. None of my friends had any good referrals…read more, so I called Thermador (my oven was in the fritz) and they recommended RD. The appointment receptionist was exceptional and they could come over the next day. They sent me a map of where the technician was before he arrived! The tech was polite, professional and very knowledgeable. He diagnosed the problem and said parts needed to be ordered, but showed me how to get around the problem in the meantime. He also said my SubZero could use some service and did it immediately. . Overall very happy with RD and would happily recommend them

DO NOT USE THIS COMPANY. I was charged over $1,200 to replace a single part in my Viking oven,…read moreincluding nearly $440 in labor for an installation that took about 15-30 minutes. When I questioned the outrageous charge and asked for a breakdown, it took THREE emails before anyone even responded. Their explanation was simply that they charge a flat "job rate," regardless of how quickly the repair is completed. Over $1,200 to replace one part, combined with terrible communication and a complete lack of transparency. I feel completely ripped off and would never use this company again.

Everything was bad with Anthony and I was overcharged most likely, for something he could not…read morecomplete - a simple fridge repair - in three tries that someone with experience (unlike myself) should be able to complete. I pay to fix not to give me more expense. I was charged each time he came and often left with no fix until he finally got it right. Waste of $400 for somehow all of a sudden discovered was a simple fix. Sounds like a scam to me. He promised to give me a discount on my next service so decided to give him one more shot, never showed up at the set appointment. lol. I was waiting at my all day and he never returned my calls and never showed up. Not even a text as a courtesy. So he can't fix things and can't communicate. Definitely look elsewhere.

Great appliance repair, have used them for multiple appliances in my house and they've come through…read moreevery single time

Small Family owned…read moreHonest Years ago told me I'd be better buying a new refrigerator rather than invest in a repair. They're great and respond quickly !!

Just an amazing little company. I called, they responded immediately, showed up on time and charged…read morea very fair price. They were the nicest guys. It was a repair that 2 other companies couldn't do. I highly recommend this company.

I had an absolutely terrible experience with Haggis Appliance Repair…read more From the beginning, they misdiagnosed the issue with my wine cooler and nearly cost me thousands of dollars in unnecessary repairs. Communication was awful they were unresponsive for days at a time and never answered their phone. They also showed up an hour before the scheduled appointment time without calling ahead and started pounding on my door. When I explained that this was not appropriate because I have a reactive dog, instead of showing any empathy or taking accountability, they blamed me for having an "uncontrollable dog." The husband was arrogant and acted as though he didn't need anyone's business. In fact, he actually told me this on a recorded call. The wife was incredibly rude and unpleasant to deal with. They were in and out in about 15 minutes, did very little investigation, and didn't even move the wine cooler to properly assess the problem. I had explained it wasn't ideal for me to lose two days of pay and take off work, because they wanted to come back a second time. The wife whose name I have, but I will refrain from mentioning didn't property introduce herself. She would only communicate via text message and said she was "the office". They had my very sick father drive an hour to my house to search for an eight-year-old receipt for a warranty claim, only for it to turn out that the repair had been misdiagnosed and wasn't even covered under warranty. So it was completely pointless. They insisted on a work order, which is why we had to find the receipt. Throughout the entire ordeal, they never once apologized for the inconvenience, wasted time, or additional expense they caused. Took no accountability. When I expressed frustration about the situation, they were dismissive and told me to find someone else. They also insisted that most customers are happy when they arrive an hour before a scheduled appointment. They were disgustingly disrespectful. They also failed to provide a report or receipt when I requested one, which only added to the frustration and lack of professionalism throughout the experience. Thankfully, I then worked with Joe from JP precision appliance, and the difference was night and day. Joe was responsive, kind, polite, knowledgeable, and incredibly thorough. He immediately moved the wine cooler, properly diagnosed the issue, explained everything clearly, and fixed the problem efficiently. He was friendly, honest, and prepared, and he saved me from spending money on unnecessary repairs. It was a $685 fix , they told me it would be thousands. He fixed it the same day, they told me it would take time for parts to come in. I found out after using them that a multitude of other people had poor experiences as well I would strongly recommend avoiding haggis and instead working with someone like Joe, who understands customer service, professionalism, and how to properly diagnose and repair appliances.

Wonderful to have a repairman come prepared and proceed to fix our refrigerator. Ryan was affable,…read moreinformative and skilled. A breath of fresh air. I highly recommend Haggis Appliance Repair

I reached out to SMV Repair to request a service visit to fix the ice maker in our LG refrigerator…read more The woman I spoke with was really kind and professional, and she took the time to ask me several questions, provide a base estimate, and then (most surprising of all) she actually suggested a few ways to troubleshoot on my own before paying for a site visit. I followed her advice, and it worked! I'm honestly so grateful to her for being so transparent and helpful, when most other companies would just send a repair person and charge the maximum amount of money. To me, this shows how much integrity this business has, and I wouldn't hesitate to hire them for repair services in the future. Many thanks to the woman who helped me!

Never actually got to use them so I can't speak to the work itself but I called twice on two…read moredifferent days, left a voicemail both times, and never heard back from anyone. That's kind of all I need to know honestly. If you can't return a phone call I'm not trusting you with my applicance. Moved on and found someone else who actually picked up the phone. Hope other people have better luck but I can't recommend a place that doesn't respond to new customers.

SHOULD BE ZERO STARS---They are complete thieves, took our money 3 weeks ago for parts and when we…read morecall they said that we owe them for repair and it will probably cost more then originally quoted. STAY FAR AWAY!!!!

WARNING! RIP OF and SCAM! Reliable sent a repairman from A and G Appliance Service to my home and…read morethey charged half the cost or for parts/swrvice $200 . They Took our check, cashed it, never came back. Tried calling the company and the # is disconnected. Reliable sent a fake company to our home and scammed us!! Reliable was unable to help me when I complained and said they don't know how to contact the company they contracted with to fix my appliance. Do not use Reliable ever!!!!!

very efficient, called the office and they were able to call out to serviceman already in…read moreManhattan, and he came over within the hour. $90 for assessment is a deal, knowledgeable, considerate and honest with opinion of whether worth fixing, also spent extra time trying to see if the error code was by faulty display, just in case, even though that was not it.... it was the AC fan motor. Anyway, would recommend for anything LG!

My LF refrigerator stopped working and after calling the LP help, they diagnosed it as likely a…read morecompressor issue. Because they didn't have opening, LG recommended some local companies. Rising Service Solution was quick, and pretty easy to schedule. The tech gave me a pretty accurate time window for his arrival, was very respectful of our apartment, and was able to help pull the fridge out, diagnose the issue (yes, compressor), and replace it all in under 2 hours! Really happy with their service and professionalism!