Quick, efficient, and easy! Honestly really love this location…read more The staff were kind, professional, and did a great job explaining everything throughout the process. Lab visits aren't exactly fun, but they made it as smooth and stress-free as possible. Also it's so easy to find parking whether it's closer to the mall or to Down to Earth.

Great experience from start to finish! I was in and out in under 5 minutes, which is pretty…read moreamazing. I walked in, grabbed a number, and was called within just a few minutes. The process was super smooth--handed over my ID and insurance card, then was directed to a cubby area to sit. The blood draw itself was quick and efficient, with staff verifying my information along the way. Everyone was friendly, professional, and clearly knew what they were doing. On top of that, there's plenty of parking, which made the whole visit even more convenient. Honestly, it doesn't get much better than this--fast, easy, and stress-free. Highly recommend!

Quiet, easy and so fast and not a long wait. The receptionist was a doll. She explained everything…read morewonderfully and everyone in the lab was so nice.

The main branch in Aiea was empty and professional, fast service…read more Parking is easy too Clean and spacious clinic

I used another mobile service who refused to come out a second time for my 97 year old mother using…read moresome ridiculous excuse. I was able to find Pacific Bloodworks and am so happy I did. Tairah is so pleasant, friendly and very caring. Our elevator was broken so I reached out to her before the appointment to let her know and she didn't even sound upset saying she could use the exercise. How great is that. She came and drew the blood quickly and efficiently and my mother was very pleased. Just one question I have is whether insurance is accepted. Other than that, we were very happy with everything. Thank you, Tairah!

Pacific blood works was fast and easy. I didn't need to leave my home as the numbers in covid cases…read morerise. Tairah was patient and so nice I will be using her service again.

Due to my health, I need blood work done once a month or every other month. When I was young and…read morehealthy enough to donate blood, even the blood bank needed to poke me several times before they could find my vein. For some reason, they would always say my vein moved -- like it had legs and walked away on them! I was usually in pain because the needles are not small. Even when I go to the ER, both of my arms usually end up with 4 pokes total -- 2 in each arm. They try 3 times and then call another nurse. This is the story of my small, sneaky veins. lol It is very rare for anyone to get blood from my vein on the first try. I always ask for butterfly needles. That is, until I started going to DSL. I have had several blood draws there and they have never missed. I usually get Norma, who is very professional and caring. She knows my veins are small, but she has never once missed. When I was with Kaiser, 2 nurses missed my vein, so they had to call an anesthesiologist with ultrasound equipment just to locate it. After 4 pokes, they needed to call in a specialist. lol Several times I went to DSL when I was very cold, and I know that when your body is cold, your veins are even harder to find. Even then, they never missed. I would like to recognize the technicians, especially Norma, for always getting my vein on the first try. To put it in perspective -- Kaiser hospital nurses missed 4 times and had to call an anesthesia technician to come withdraw blood and place my IV, meaning 5 needle pokes total. With Norma, it is just one poke. DSL will always be my go-to lab for blood work. This message is for upper management: without Norma and the other technicians there, I would not continue going to that DSL location. Because they do a fabulous job and only need to poke me once, I will always choose that location. Please make sure they are recognized and appreciated for their outstanding work.

I can't comprehend the low ratings for this Lab. I've come here more than a handful of times and…read moreI've never received bad service by the Staff. If possible, I would advise going later in the day, more towards the 3-4pm slot just because the Kupuna tend to be there first thing in the morning so you may have to wait a while. If it is busy, don't forget to pull a number and just chill outside if you can't find a seat, but pay attention to the sign so you don't miss your turn. Phlebotomist are very thorough with your information and always double or triple checks the reason for your visit. Drawing blood has always been less than a 5min visit. They are close on Sundays so if fasting, keep that in mind :)

I was very happy with the service I received at the Aiea location. Kawai was very good at managing…read morethe patients by herself and 1 trainee. Usually staffed with three phlebotomists, she managed 4 patients: 2 children and 2 adults. She did an excellent job finding my vein and taking my blood.

I went to Clinical labs at Palimomi Cancer Center today for labs. Place was very clean I was…read morewelcomed by a lady up front who walked me to clinical labs. I was greeted by Matt who serviced and drew my blood. He was very welcoming asking me how I knew of their new location and I told him it was recommended. Matt was exceptional in is customer service and got me on his first try and I am a very hard stick. I went to.other CLH locations and since had very positive experiences. Keep up the good work this is what makes a customer feel comfortable! Friendliness and caring people! I will definitely go back!

The staff was efficient and Enjalyn who did my blood draw was amazing! No pain, I barely felt…read moreanything. Thank-you Enjalyn!

I needed an alternate lab to run a couple tests, so I called ahead to see if I could get it done at…read morethis location. They checked their system and verified that I could. At their suggestion, my doctor faxed a prescription for a blood draw. I headed to Pali Momi long before the lab opened at 7:00, since I wanted to allow myself plenty of time to find it. Luckily, I found a clear sign to the hospital elevators right as I walked up the main driveway of Pali Momi. I pressed the button to the second floor and followed the hospital signs to the laboratory. Since I was the first one there at 6:30, I took a number and sat in the waiting room. At 6:55, one of the nurses called me to the front. Because I had never visited this lab before, they had to put everything into the system and verify all the information on the faxed prescription. Since I was paying out of pocket, I learned that all same-day draws are 50% off, even if you pay by credit card. Unfortunately for those poor nurses, their credit card "machine" is one of the old-school carbon copy versions that was probably constructed before I was born. They had to call in to verify my card information before we could finish the transaction. I really appreciated how patient and professional they were as they went through the mountain of paperwork my visit entailed as a new patient. Once all the paperwork was complete, I did my blood draw and was on my way. I hope the lab decides to get a credit card machine for the nurses someday, although I know this type of transaction probably isn't any everyday event.

Great experience! Arrived here at about 7 am on a Saturday to draw blood and give urine sample…read more Waited for only a few minutes. Only two employees on duty: one receptionist and one phlebotomist. Painless and efficient. Nothing to complain about. Thank you, Ladies!

Five stars. Convenient, opens early in the morning, and friendly, helpful staff. One of the reasons…read morewhy CLH gets five stars from me. If you come early in the morning, there's no one in line, so you can just pretty much get attended to right away. Today, I had to donate some if my blood for an annual physical for routine check up. Hoping that all is well with it. One can only hope! The blood draw went well. I felt a slight pinch when the needle went in. After that, it was all good. One vial only. Anyway, back to the subject at hand...CLH is a great business and service for your laboratory needs. I highly recommend CLH. Thank you very much!

No waiting at 9am! Friendly... efficient... In and out…read more The technician who helped me follow proper protocol regarding safety of patient info and labeling my bloodwork. I highly recommend them. Only 1.5 miles from my house!

Visited the Clinical Labs of Hawaii Waipahu location today for my daughter's blood test. We walked…read morein, were greeted by staff, and only waited just about 5 minutes to get checked in. We got called into one of the draw rooms and the phlebotomist (Joja) was amazing. My daughter is under a year old, so you can only imagine the anxiety I had hoping my daughter would sit still while getting her blood drawn. Joja interacted with my daughter and even offered her stickers to distract my daughter (it worked). I apologized for my daughter crying, but Joja reassured me that her crying isn't an issue but rather a good thing. In short, our experience was great. Joja deserves to be recognized for her professionalism, expertise, and care. Thank you Joja & CLH Waipahu team.

Parking on P1-Visitor Parking Walk To the elevator 1st Floor…read moreThen go the to next elevator 4th Floor Room #495 it'll be on your right side. I approached the door and opened it, placing my items down I gave my paperwork to the Woman and informed her that I am her 1:15 Appt, gave her my Drivers License and Sat down, to get ready for the test. As I sat I've noticed how small the room was and I'm very claustrophobic, so I was getting anxious and that's not good.. but it was quick and I was out of there within 20 mins. Finally thee last step of this H-pylori Adventure, taking 2 big breathes and shooting it into 2 blow up pouch like bag, and one shot of thee strongest Lemon shot ever, while not talking for 15 mins afterwards.. in and out that's my goal, it was quick and easy, thank you employees of Clinical Lab Of Hawai'i for making it quick and painless. They informed me that the test will be ready within a couple of days.

I got there five minutes to closing referred by my doctor across the street. A young slim Asian…read morewoman couldn't be bothered. She said there was another lab in the building that closes later. Said that my doctor faxed over the forms. She went to the fax machine and said there was nothing there. I called my doctor and they re-faxed the forms. The technician told me to go into the next room. I apologized and tried to make a small joke. She did not acknowledge me and went to drawing my blood. She bandaged me and said I could go. She didn't even ask me to check the labels so I left. I just got a call from the lab saying that the testing wasn't completed and I would have to do it over. I guess that woman got me back for sure. I wish I knew what her name was. She might have been having a bad day and I don't know what else was going on in her life but I didn't deserve that treatment. All my past experiences with CL people has been five star. To the young woman, have a Merry Christmas!