Easy to get ahold of, gives you all the time and attention you need. Never rushed. Excellent care!read more

I attempted to establish care here with Dr Lauren Pallis though the person front desk immediately…read morestarted coming up with different reasons why I wouldn't be able to get an appointment. As soon as I said I would like to establish care her response was "ok well whats your insurance" in a rude tone, I shared my insurance info which she immediately said I wouldn't be able to have an appointment for a physical unless it was for something specific, in the same sentence said they were going to change their system by the end of the year and it would be really hard to get an appointment. This could've been handled in a more professional manner, she could've simply shared they are not taking any new patients instead of being combative when I shared I was assigned to the medical group accepted at this clinic. I also shared that I was assigned Dr Pallis by my insurance... Professionalism needs to be worked on at this clinic, I'll have to contact my insurance to change providers unfortunately.

Great experience... Friendly knowledgable staff and Dr Williams never rushes me out and answers any…read moreand all questions. Very happy to find my family doctor here in Oakland... The front desk staff is always welcoming and I never have a long wait... Street parking is always available... Couldn't ask for more!

I think this place is closed, I called twice on Monday and again on Wednesday trying to become a…read morenew patient for a general check up. I left one voicemail over a week ago and no one returned my call. Sucks I was trying to support a smaller office.

I visited Dr. Jeon last week for a cancer screening, and a few other issues I wanted to discuss…read more He (and his assistant Zoe) were wonderfull. I was nervous about seeing a new Dr. after returning to the bay area, and I am so happy I chose Dr. Jeon. He was very thorough, knowledgeable, and I did not feel rushed about anything as he listened to (and gave me recommendations) regarding all my concerns while there. I would highly recommend!

Dr. Jeon is professional and knowledgeable. He takes time to listen and understand his patients.read more

Dr. Kathy Drinkard is the best, she is both an excellent doctor and a compassionate human being. I…read morehighly recommend her and her colleagues. For the record, I am a retired family practice nurse practitioner and have very high standards for the medical care that I and my family receive. Dr. Drinkard and her staff far exceed my high expectations. The office has recently upgraded their systems and the office now is functioning better than ever.

Best internist I ever had. knowledgeable, balanced, nonjudgmental, a good listener, and responsive…read moreto questions that come between visits. P.S. Edited to add 3/21/25: I just got a notice she is retiring. I hope to stay with this good practice and their excellent physicians, but so sad to lose doctor Drinkard.

I've been working with Dr. Metz for the past year, and she has been the most helpful practitioner…read moreI've ever worked with. I have made so much progress resolving a variety of challenging health issues that Kaiser/Blue Shield were no help with and Eastern medicine made little progress on. My experience with Dr. Metz was a blend of a scientific approach (eg, a lab test to determine what bacteria lives in my gut) and plant-based medicine (plus diet and lifestyle recommendations) to get my body back in homeostasis, and my gut bacteria back into balance. It changed my life. I really can't recommend her too highly.

Dr Natalie is a compassionate source of wisdom and healing. Her specialties in alternative medicine…read moreand plant modalities combined with years of clinical practice in the Bay Area are pretty amazing. I highly recommend seeing her!

I've been seeing Dr. Jaime Young as my PCP for almost 3 years now, and this review is long overdue…read more I can honestly say she is the best, most compassionate, understanding, socially-aware, and helpful doctor I've ever seen! I am a 26-year-old with a LOT of complex health issues - chronic illness and pain, history of trauma (sexual violence and a traumatic assault where I survived being stabbed multiple times), and then at the beginning of 2021 I fell and severely injured my spine and tailbone. Dr. Jaime Young has always listened very intently and compassionately and gave knowledgeable suggestions for treatment options. I am very cautious about taking prescription medications and she has always answered all my questions transparently. She is very prompt with sending prescriptions, and she helped me get a disability placard for my car which was long overdue. I've had a lot of issues with my insurance, and changed insurance a few times since being her patient, but she and the office staff have always been patient and helpful in sorting it out. Dr. Anthony Jones is also wonderful, although I've never been seen by him personally, he has helped with approving an emergency refill on my prescription when Dr. Jaime Young was out of town and I had an insurance issue. I highly recommend both of them as PCPs!

Great personal and professional care. Office staff is amazing ! I see now why office has great…read morereputation . Dr Jones genuinely cares about his patients.

Dr. Nebenzahl is an exceptional physician! She approaches medicine like a detective, taking the…read moretime to listen, ask thoughtful questions, and connect the dots. Her insight, knowledge, and dedication to finding answers have been truly impressive. I have always felt heard, respected, and supported in her care. I am incredibly grateful to be her patient and would recommend her without hesitation.

Excellent physician! Thorough and professional. Great listener. Terrific problem solver. She…read moreinspires confidence. Was so glad that I had an appointment with this doctor instead of going to Urgent Care.

Dr. Logan is the best provider I've had the privilege of working with. She has accompanied my…read morefamily and I for over a decade now of medical care, and she is just the best. Examples (I have many more but will just share a few) - she always makes sure I understand the results of not only tests she orders but ones that my specialists order if they haven't explained them to me. She makes recommendations that are outside of what I would consider often - like she recommended a specific supplement that stopped the hot flashes I developed postpartum for four years vs another provider who told me "well if that's your only symptom, maybe get some fans." She cares about my kids even though they haven't seen her as patients yet*, she is efficient yet spends as much time with me as she can to address my concerns, and she remembers details about me that make me feel cared for and seen. As a now pretty functional person with severe PTSD, I have to stay on top of treatment and such, and to that end Dr. Logan has been willing in the past to communicate with my psychiatric nurse practitioner and therapist - and honestly, she's one of the only MDs/DOs I work with who has been willing/able to communicate with other providers directly in the past several years and it's SO MUCH more efficient than my other providers passing messages back and forth through me like a game of telephone. (*They don't see her yet only because her office doesn't have connections to an after hours pediatric urgent care clinic - once my kids are old enough to not need that we will be switching.) It's really challenging being a provider in today's American healthcare system, and I really appreciate Dr. Logan and how hard she works to make sure her patients get the best care possible within the broken system we're all functioning in. (I'm a different kind of provider in healthcare so see the provider side often - but I'm also a patient.)

Don't know what changed with her. I thought she was excellent. A wonderful doctor. Then she moved…read moreand did her best to keep me away. They took my insurance until I went in to see her, then nope. Don't know why, or what I did. But she acts mean, terse when she spoke to me. Then after refusing the insurance they accepted at first, she overcharges. $585 for a visit in 2021. I would avoid her like the plague.

This location is excellent when UC Berkeley is not in session, because the staffing is appropriate…read morefor the patient load. When school is back, all of the timing for appointments is off and it's because they are running as tight as possible on staff. If you have come in for a 9 AM appointment, that's when the door opens, you will be seen after that. Still, with that in mind I have not had any issues with receiving appropriate and adequate care for my health concerns. All staff and clinicians have been more than kind, courteous, and respectful. Carbon is great in a pinch for urgent care. The downside is that their app doesn't communicate with Epic, which a lot of larger primary care providers (like Sutter and UCSF) do use.

I had a drug screen scheduled at carbon health which was pre-registered through my employer, to…read morewhich I came to the site at Berkeley on Telegraph to. I didn't wait long, maybe around 5-10 minutes for someone to come to the front desk. I presented my confirmation email holding information for my registration number, account number and bar code. Front desk staff Angie said that I would have to pay out of pocket because she's not familiar with the email I presented to her. She stated they only accept two different entities that schedule drug screens. The instructions I received directed me to Carbon Health, while the screening itself was being managed through Vertical Screen. When I arrived, I attempted to explain the situation to the front desk receptionist. It became apparent that my explanation wasn't being fully understood, so I referenced the different entities listed in my email and specifically identified Vertical Screen as the third-party provider. When I mentioned, "It's through Vertical Screen," I was met with a confused "What?" in a noticeably dismissive tone. After repeating myself, the receptionist looked at her computer and simply responded, "K." Unfortunately, this interaction felt unprofessional and unwelcoming. I also spoke with the same receptionist over the phone the day prior to schedule my appointment and experienced a similarly indifferent and discourteous tone. During my wait to be called by a provider for my drug screening, she also answered a phone call, requested to put the patient on hold, and went on her phone for 5 minutes prior to picking up the call -- a greater representation of unprofessionalism in the workplace. I understand that front desk staff often handle a high volume of patients, non-members, and third-party vendors, and that challenging days happen. However, professionalism and courtesy should remain a priority, regardless of the circumstances. As someone who works in healthcare administration for large healthcare organizations where patient experience and service are heavily emphasized, I was disappointed by the lack of basic customer service. My experience with the receptionist significantly impacted my overall impression of this location. I hope management takes this feedback as an opportunity to reinforce the importance of respectful and professional communication with all patients and visitors.

Dr. Ross is a good human who genuinely cares about your well being and happens to be a great…read morephysician. I have been seeing him for 15 years and feel that he provides great care with sound clinical judgement. Not to mention, he's got a great sense of humor which always helps me relax! I would absolutely recommend him.

Dr. Ross is the finest physician of whom I've been a patient. He's been my doctor since the early…read more90's. He is patient, sympathetic, empathetic, extremely knowledgeable, caring, and highly skilled. Moreover, he employs a terrific sense of humor and is extremely articulate. He can be extremely succinct in explaining medical terms, conditions, diagnosis, prognosis, etc. to the lay person. Not once has his insights or advice been off the mark...not once ! The quality of his expertise and care are above 5-stars and he is terrific at following through. Dr. Ross employs a supremely efficient and experienced office staff; all of whom are truly on the ball. HIGHLY RECOMMENDED !