I recently called this office in an attempt to establish care with a primary care physician, and…read moreunfortunately, my experience with the front desk representative, Jill, was very disappointing. While I understand being short-staffed can be stressful, I was placed on hold multiple times during the call while Jill repeatedly emphasized that she was working alone and assisting patients in the lobby. Although I tried to remain understanding and patient, the interaction became increasingly unprofessional. When I attempted to explain the reason for my visit regarding pre-operative care, I was told that I needed to drop off my pre-op orders before even being able to schedule an appointment. While I was willing to comply, the process seemed unusual and was not clearly explained. What concerned me most was Jill's demeanor when I politely asked for her name and role at the office for my own reference. She appeared offended and questioned why she was "being interviewed." Her response and overall attitude made me feel uncomfortable and unwelcome as a prospective patient. Customer service and professionalism are extremely important in healthcare settings, especially for new patients seeking care. Unfortunately, this interaction left such a negative impression that I no longer feel comfortable establishing care at this facility.

Doctor Lavi is unprofessional, unreliable, and a liar. My husband was diagnosed with Gout after an…read moreurgent care visit and was indicated to follow up with his primary doctor. During his visit with Dr. Lavi he insisted he get new blood work to confirm his diagnosis yet failed to submit the right order. The office acknowledged their mistake but said the doctor refused to put in the correct order because my husband had been approved to see a podiatrist (for an unrelated issue) so he recommended he have the podiatrist treat him for gout. When I called member service to report him they disclosed the doctor had no notes about gout in his file. He failed to do his job in every way.

I love Dr. Weagley!!! He is the best primary care doctor one could possibly find. He listens to me…read moreand helps push me in the right direction, be it writing me a prescription for a referral to see another specialist. He has helped me figure out my hashimotos and I am forever grateful for him. Thank you to your staff as well for being so sweet and lovely. Not hard to find, he's in the location next to Henry Mayo! He does only work Monday and Tuesdays, you may have a wait when you book an appt.

Dr. Weagley is the worst doctor I ever had. In 1997 he lied to my Mom that my left foot was broken…read moreand it was not broken. I was force againts my will to put a cast on my foot. The cast was uncomfortable and it caused a real bad skin rash on my leg. He is a total quack who out to make a dishonest dollar. I would not recommend him especaily his bad hygiene who does use any deodorant.

Dr. Tabassomi is incredibly kind, attentive, and knowledgeable. He takes time to explain and answer…read moreany questions. His office staff are very caring also.

I will NOT Recommend him, the office is not accountable, does not return phone calls!!! I'm not…read morehappy with his service!! Don't waste your time!!!

If you're looking for a new primary MD , I recommend MD J , he took the time to hear my concerns…read moreand give me realistic feedback . He also made sure I understood my options and guided me through my care plan . He was patient and had great bed side manners , such a sincere, knowledgeable and awesome physician.

Dr. Janvelian is an outstanding physician. Knowledgeable, thorough, and compassionate, he…read moreconsistently goes above and beyond for his patients. Our family feels genuinely cared for, and we have complete trust in his medical judgment. We are extremely thankful and highly recommend him.

I was recently hospitalized. I'm still not sure why because I had three Doctors telling me three…read moredifferent things. I decided to go with Dr. Terrazzino's opinion, but was left in the dust. I was released from the hospital the next day and was only given half of the prescriptions I needed. I was told to call his office and when I did, was told he had left on vacation and to contact the Hospital I had been in. When you're really sick and dependant on someone else to help you... it's scary. Dr. Terrazzino made me feel at ease in the hospital, but afterward, not being able to get the prescriptions needed made me feel scared and alone. Also, he was wrong about my diagnosis, so as sweet as he is, I'll avoid him in the future.

He's a great doctor i've had him for a number of years.And he always takes care of all my needs,…read moreand even when I had to go to the hospital, he made sure he got there to see me

The front ofc staff is not so pleasant. The office is busy and these ladies have attitude. They…read moredidn't greet anyone or have smiles. And hope you don't have any questions or you'll get more attitude. I'm new to the area and Dr Pillai comes highly recommended. It's too bad the whole experience is ruined by these ladies. ... I called on Friday because I needed antibiotic meds and was cut off from explaining my health concerns put on hold for 15 minutes and then hung up on while holding, only to call back and find they went to lunch. I left a message to please have Dr or nurse practitioner call me back as I was in need of my DR. Is not an ER situation. And nobody ever called me back. So disappointed. Again this is my first experience I'm hoping it gets better. The care I get is very good. But I can do without attitude. Smile ladies. Life is good.

So, i kept trying to make this office work because of the location, but every single time i'm sick…read moreor need to see the Dr. within a reasonable time frame, two weeks.. oh you have a rash? We'll see you in two weeks. Oh the emergency department said you need to follow up on a septic infection you have? We can fit you in, in two weeks. ER said you may have cancer? We can fit you in next month... I come to rely on going to urgent care and getting faster care than at this office! Unfortunately you cannot receive follow up care or more in depth testing at urgent care or the emergency department and this can be interpreted as medical neglect and should be filed against the medical board and insurance companies. It's asinine to be unable to procure adequate care from this physician in a timely manner. By the time you secure an appointment you probably will be over said illness and he'll look at you condescendingly and ask you why are you even here for? If you're not sick anymore.

I love seeing Dr Lloyd for Osteopathic treatment...last time I went to see him they scheduled an…read moreappointment for me in two days and then they called me on the same day to let me know he was on a leave. All the sudden he vanished from the practice and there is no way I can find him. Does anybody know whe he is or have another osteopathic dr that you can recommend? I finally ended doing a 1 hour google search and I found him at https://www.healthgrades.com/physician/dr-geoffrey-lloyd-34scl

I cannot begin to describe the nightmare that has been dealing with the office staff. I fell 60…read morefeet down a cliff and sustained (thankfully) minor injuries, a fractured ankle and L2 Fracture but was very very sore, as you can imagine, all over and hardly able to move for the first week The accident happened in Idyllwild and I was airlifted to Riverside. From the first incidences of calling into Dr. Lloyd's office to get a referral for an orthopedic doctor, the staff paid no attention at all what happened to me and what I needed. They wanted me to come into the doctor's office to see the doctor to get the referral, which makes no sense. That's what the medical records from the hospital are for. I repeatedly asked for Dr. Lloyd to call me directly which never happened. I felt stonewalled by the staff the entire time. Each time I talked to someone else who knew nothing about my previous calls. I should have been able to receive an authorization based on the medical records sent from Riverside, but his staff, who cared little about the actual nature of my injuries and conditions, refused to allow that to happen. The staff then told me that Health Net had changed my PCP and I was no longer covered under Dr. Lloyd. Health Net has no record of that change at all. The staff then sent a referral for an orthopedic in Torrance, CA, which is nowhere near North Hollywood, claiming that my group had been changed to the South Bay, also, there is no record of that at Health Net. Only Health Net would have been able to change my PCP and since they have no record of that happening, I can only assume this was made up by the staff at Dr. Lloyd's office. Unless they can provide evidence to the contrary, that must be the case. I ended up having to go into the office, at which time Dr. Lloyd should have ordered x-rays since they were necessary for my authorization to go through. He did not and I had to revisit the doctor again the next day to get the x-rays needed to go to the orthopedic doctor at which time, the nurse had put in for an EKG... which I don't need, so thankfully I spoke up and said that didn't need that. I have filed a grievance with Health Net and recommend that others do the same if they've had issues with this office, please contact your insurance company and file a grievance. Health Net was able to find an orthopedic doctor in Sherman Oaks. I will be calling Regal to confirm the authorization and then going through that Orthopedic doctor. I will be changing my PCP once all of this is done and over. I wish I had checked these yelp reviews prior to choosing this PCP.

I didn't have quite a great experience like most of these reviews. First thing he said when he…read moreentered the room was "stay at home mom" which isn't what I had written down for my profession. I asked why he said that. He answered "because of the age of my children". Strange. His suggestion for my pain I've been having for over a year, was to change my bed (or bed topper) and not workout my lower half for 3 weeks. I wish he would have taken the time to really figure out the source of my pain. I felt dismissed. I got a second opinion. That doctor found that my left L5-S1 disc extrusion contacting the left S1 nerve root. Finally I can find some relief for my severe pain I've been experiencing. He was easy to book with if you're in a bind.

Dr. Cantor was so friendly. My daughter was injured with a broken ankle over the weekend and when I…read morecalled Monday morning, he got her in first thing. He was friendly, the office was welcoming, and he was able to cast her foot right away. It was a bonus that his office is close to our house. I would highly recommend him for your orthopedic needs.