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Santa Clarita, CA

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My Personal Doc

5.0 (12 reviews)
Closed • 8:00 am - 4:00 pm

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1 month ago

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2 years ago

Very through with exam, answering questions and helpful suggestions. Very nice to have a Doctor come to you. Great experience. Thanks

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Review Highlights - My Personal Doc

“Dr Janvelian was kind and passionate towards me and my husband.”

Mentioned in 4 reviews

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Joseph M Lavi, MD

Joseph M Lavi, MD

4.1(24 reviews)
4.3 mi

My name is Peter Skouras and I've been a patient of yours since 4/01/2012…read more Yes, Doctor, I can honestly report that I'm probably in the best health of my life. I am so happy to be part of your clinic mainly because of the INTEGRITY & PROFESSIONALISM of yourself, Jeniece M. and your staff. Jeniece M. for the most part has been treating me and what an asset she has been. A wonderful medical professional. Every medical concern has been dealt with. Prompt to the point. Emails and telephone calls are returned diligently and with care. Immense respect for Jeniece. Your staff is another major asset. Extremely kind from the time I enter through the front door, to checking vitals, etc. Like I expressed to you Dr., if my Mother had been in your care I highly question that she would have passed. I wish you and your family a Happy Hanukkah. Respectfully yours, Peter Skouras

I recently called this office in an attempt to establish care with a primary care physician, and…read moreunfortunately, my experience with the front desk representative, Jill, was very disappointing. While I understand being short-staffed can be stressful, I was placed on hold multiple times during the call while Jill repeatedly emphasized that she was working alone and assisting patients in the lobby. Although I tried to remain understanding and patient, the interaction became increasingly unprofessional. When I attempted to explain the reason for my visit regarding pre-operative care, I was told that I needed to drop off my pre-op orders before even being able to schedule an appointment. While I was willing to comply, the process seemed unusual and was not clearly explained. What concerned me most was Jill's demeanor when I politely asked for her name and role at the office for my own reference. She appeared offended and questioned why she was "being interviewed." Her response and overall attitude made me feel uncomfortable and unwelcome as a prospective patient. Customer service and professionalism are extremely important in healthcare settings, especially for new patients seeking care. Unfortunately, this interaction left such a negative impression that I no longer feel comfortable establishing care at this facility.

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Joseph M Lavi, MD
Joseph M Lavi, MD

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Jacob Offenberger, MD

Jacob Offenberger, MD

2.8(25 reviews)
2.0 mi

Dr. Offenberger snd his staff are really nice. They explain things well and take their time with…read moreyou. Really like him.

Seriously I had allergy testing done here and one spot seemed to react but the Physicians'…read moreassistant seemed to not take that too seriously. I explained that I am itching constantly so she ordered some immune panels because she thought it could be some level of autoimmune disease. The tests came back quite a while ago and yet no phone call. Two of the tests appear abnormal so I called to get results and they said I had to come in for that. I can't. I have a brand new job and can't be absent for the first four months. The receptionist said they don't do telehealth. I couldn't believe it. She wants a separate appointment to go over the lab work. Is it urgent or not? I mean I got about 8 tubes of blood taken out of me. Just tell me the results! Has she even looked at my results? Did she care to let me know what they mean? What are next steps? Never in my life has a doctor refused to call with results. I am still itching like crazy every time my cat gets near me and randomly if I touch a certain plant or my dogs food dishes. My hands will itch like crazy and I have to put lotion on them and take an Allegra. So what's the deal with the immune panel? I now have to call my regular doctor to have them refer me elsewhere. I mean honestly the PA could have cared less about my situation. I will also complain to Anthem. Can't believe they are still referring to a place with this many 1 star reviews.

My Personal Doc - conciergemedicine - Updated October 2026

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