David and team really saved the day for us. We had flooding under our office and he was quick to…read morereply, fast to start service, and honest/communicative along the way. He is truly and expert and I would recommend SERVPRO of Reno Southwest to anyone in need of remediation services if they need an expert who is fast and professional.

Very good priced company that cares about their customers. This is the best company in town. Very…read morehard workers and professional.

This IS the company you want to do business with. Nancy has spent lots of time getting us used to…read morethe level of service we could expect if we ever needed them. Recently I had a smaller issue that I just needed a second opinion or a bit of guidance on. I emailed Nancy and she put me in touch with a true professional named Jacob who listened intently and gave great advice. This personal touch mixed with ultimate professionalism says everything to me. While customer service seems to be a thing of the past in quite a few industries, this company is still going above and beyond. I followed up with Andrew the owner to thank him for having high standards and an excellent team. WTG!

I needed water damage demo /clean up after water heater decided it wanted to die on me!…read moreJake & Tyler took care of demo portion and placing fan equipment, Nathan & Joe came to monitor moisture levels and remove equipment when everything was dry. The team explains things and addresses any concerns client has and they get the job done with the least amount of inconvenience as possible to the client. I would recommend them for any job related to water / fire clean up, I wish they also did the construction portion but guess we can't have everything!

He did an excellent job, cleaning out the air ducts in my house…read moreI'm pretty sure they had never ever been clean before, so it was weirdly satisfying to hear all of the evil being removed as it all got sucked out of the vent The air from the vents has smelled fresher ever since

Coit did an excellent job cleaning our carpets and upholstery after we found mice droppings all…read moreover our condo. Mark was very responsive and easy to deal with. The best part is they were available on very short notice as we needed to get the place cleaned out before winter break.

Two nice young men came to clean out the dryer vent in my new home. It was really plugged and…read moreneeded professionals to clean since it vented out the roof. No extra charges to move the dryer out and back in. They had a special going so I figured I would give them a try. They came equipped to do the job and it only took half and hour. Then even gave us a chance to run to get a new dryer vent hose and they put it on. The other one was crimped bad and so the dryer was not getting much airflow. Glad we got it cleaned out and we saw a photo of the clean vent. With lint in the vent or hose you can get a fire. I would recommend this company. They do a lot of other cleaning and restoration work. I only tried them for the dryer vent cleaning but would try them again on other jobs. Give them a call.

From the owner: Experience unparalleled cleaning and restoration services with Voda Cleaning & Restoration of Reno…read moreand Carson City! As your trusted partner in residential and commercial cleaning, we offer a comprehensive range of services to ensure your spaces are spotless and revitalized. With over a decade of experience, our certified technicians excel in carpet cleaning, tile and grout cleaning, upholstery cleaning, and air duct cleaning. We stand out for our exceptional water damage restoration, fire and smoke damage restoration, storm damage recovery, and mold remediation services, all available 24/7. Customer satisfaction is our top priority. We use eco-friendly, non-toxic cleaning methods to ensure the safety of your family, employees, and customers. Our rigorous attention to detail means you can trust us to restore your home or business to its original beauty. Choose Voda Cleaning & Restoration for a seamless, sophisticated experience. From precise appointment windows to meticulous service delivery, we offer peace of mind and impressive results. Reach out today for a free consultation and let us be your knowledgeable sidekick in maintaining a healthy, clean, and inviting environment. Whether tackling stubborn odors or enhancing indoor air quality, Voda Cleaning and Restoration is here to transform your space and offer a 100% Satisfaction guarantee. Contact us now!

Had some water damage from refrigerator water line slow leak. Called four different companies for…read morecompetitive bids. Will not give names of competitors that I called but one in particular came back at double the price of the others,----pro. 911 did excellent work and made it easy for us by suggesting a contractor for repairs. Highly recommend 911, very professional and dependable ***** 5 stars on preformance & quality of workmanship!!

I had a great service with this company. They were quick to respond, on time for the job, help me…read morenavigate my insurance company, walked me through each step of the process of cleanup, made sure I was satisfied when the job was done. They worked hard for me and I couldn't be more pleased. I have had to navigate this kind of issue once before and once for my mom and both times the companies were terrible. I really lost a lot of trust and I was suspicious from the get-go so they had to work from behind the starting line. And boy did they! I can't thank them enough. Amanda was exceptional and I am so grateful for their help.

This not good company. Owner is very rude and not fair…read more Office spells bad Call Servpro, much better!

We had a roof leak right before another snowstorm and right before the holidays. When I called…read morePuroClean, they were very responsive and professional. We worked with Jonathan as our project manager, and he was arguably the most helpful person in the entire process. He was able to coordinate between multiple vendors, especially after we had an unexpected positive result for asbestos come from a ceiling sample, which required that we also bring on an asbestos abatement company in addition to PuroClean and the construction company who did the rebuild. Many thanks for Jonathan and PuroClean for all of their help and making this headache of a process easier.

If you are looking for carpet or furniture cleaning, look no further! They not only do a great job,…read morebut they are easy to contact and schedule quickly. I booked them online (super simple) and received a text shortly after to get all the logistics taken care of. Salvador was easy to communicate with via text and Cody did a fantastic job cleaning my sectional and area rug. When he arrived he was professional and super friendly. He was dog approved by my golden and golden doodle too. With dogs (one being a puppy) and two kids things get a little dirty. Any stains and smells disappeared after the cleaning. They also have other services aside from carpet and furniture cleaning. They do repairs, tile, and air ducts too! I will definitely be using them again for any future services and will recommend them to anyone looking for cleaning or restoration.

It feels like family coming into your house to help you out. This company, from the phone…read morereceptionists to the crew that shows up. Polite and Pleasant are the words that come to mind. They take great care to hear your concerns and then guide you to the perfect package. They take care to place bumpers on all corners of walls and the rest is just a wonderful experience. My carpets look like new. I love this company!

They advertise that they have 24/7 emergency plumbing services. Well, we had an emergency plumbing…read moreissue that was actively flooding our garage. We called a total of three times between the hours of midnight and 6 AM to get someone here, and still no one showed up. Each time the person on the phone assured me that someone would be coming and they would call me when they're on their way. They said they "didn't know" why the prior calls didn't result in a driver heading to my house already. Finally, at 7 am I called someone else; they were here within an hour. At 8:30 AM, Roto Rooter called me again, and I told them what happened the night before and informed them I had someone else coming. The response I received was, "Ok, have a good day." Really, really, really disappointed. And their lack of comprehension landed me with thousands of dollars of damage while we were cleaning up the mess and waiting for them.

Had a technician show up on a Sunday afternoon. Thanks to the fact he had no clue what he was doing…read moreit took him five hours to find and change a pressure valve. $1100 for a part that's 100 from Lowe's. Believe me when I say you're better off lighting money on fire than calling these idiots.

Empire was recommended to me by a friend who was working on our plumbing. Our kitchen drain pipe…read morehad cracked under the house and was leaking into the crawlspace. The owner, Eric, called me himself and sent out his guy Luis to assess the situation. Luis was so nice! Eric called me almost immediately afterwards to check in. I have been happy with Empire all the way throughout this process, the service is outstanding.

Crawl space under my house flooded due to a broken pipe, they came out assessed, told me they were…read morefinishing up another job and would be out as soon as possible and would get the water pumped out and dried out, so the plumber could come in and fix the pipe, and they did, then they returned after the rest dried out and finished up. They did a great job!

Adam and Stacy at Restoration 1 were a joy to work with! I was given a fair and honest quote for my…read morepack out, storage, and pack in service that was honored to the letter. They were punctual and took great care in protecting my furniture during the move. They were flexible when my timeline was extended slightly by a contractor, and upfront about a tiny bit of damage to a particleboard dresser (that shouldn't have withstood the moves I'd put it through prior to this, let alone the two moves that followed). Adam even fixed a loose doorknob on his way out of my home after providing his initial quote, something I hadn't even noticed until he pointed it out. I only wish I had gone to them when the initial flood event occurred in my home, it would have no doubt saved me several months of inconsistent communication, botched remediation, and overbilling by the vendor chosen by my HOA. Thank you, Stacy, Adam, and the entire team at Restoration 1, for restoring my faith in people and helping me to get my home back!

This company is amazing! I had a water leak in my rental house late in the night on a Sunday & this…read morecompany came right out & helped me. They have been in the process of restoring the house & have done a great job! Adam & the team are hard working & do great quality work! I could have not asked for anything better!