Another great experience with the tech guys from Protectus. Jason and Robert worked their butts off…read morein the blazing heat for two days installing my new cameras and security system. Great guys too and both have been there for years which is a great sign that this is a well run company. They also took the time post installation on how to use the system on my phone and that I could feel free to call them later if i had any other questions. Thanks guys!

I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

AJ was awesome to work with! He helped install my Ring cameras perfectly. Everything looks clean…read moreand flush. Super down-to-earth, great communication, and he really knows his stuff. He even suggested ways to improve my original setup. Polite, fair pricing, HIGHLY recommended!

AJ came out and provided an extremely professional evaluation of our home and the security project…read morewe needed implemented. His pricing was very fair, and he asked really good questions that we hadn't previously thought of and hadn't been asked by other vendors we were considering. He is concise, to the point, and doesn't upsell. Really great experience!

They have been protecting my home for years. great local business that gives a personal touch and…read moreis always just a text or call away from help.

I just recently purchased a vacation home in Weatherford and was looking for a company to install…read morean alarm and camera system. I was doing a Yelp search for a local company and the one the stood out was Sanctuary Security service. I reached out to them and spoke directly to the Owner Andrew; we made an appointment at my convenience a few weeks in advance when I was scheduled to be in town. Andrew stopped by a few days before I arrived to assess the property and already had a plan in place for the best camera locations. I was amazed with what he was going to do and all the latest cameras and all other needed equipment. We agreed on a price. He scheduled me in when I was in town and got all the work done. Andrew gave me an and my wife a tutorial on how everything works. Got us up and running in no time at all. His company will also be monitoring our home. So, if anyone is considering installing a security system for their home and business. This is a great company to consider they offer quality work and outstanding customer service. As a semi-retired Contractor from California, it is a pleasure working with a professional company.

Salvador was a consummate professional, clearly explaining each step of his work and meticulously…read morerestoring everything to its original condition upon completion.

This service was efficient and quick! He also gave us some pointers for future reference. 10/10…read morerecommend. He actually fixed a botched tv mounting job and made everything like new! Worth every penny and pricing was great!

I reviewed a number of options-before choosing Settler Security to help install surveillance and…read moresecurity equipment at our retail location. Because of the nature of our operation, I was looking for high-quality equipment and overall service and was willing to pay to receive it. After reviewing.my needs with a handful of providers with good reviews, I chose Settler because my conversation with Nelson inspired confidence. As expected, I was pleased with all aspects of the process. What I did not expect, however, was that I would receive products and service that exceeded my lofty expectations at an extremely competitive price. Nelson was transparent throughout the process and helped me select high-quality equipment that met my specific needs while staying within my budget. I was also surprised by the level of operational support provided. Nelson showed me how to use all of the features, but he also set up a number of parameters in advance based on our original discussion without requiring further input. And that support did not stop once the products were installed and the final invoice issued. I am still receiving support on a regular basis. Anytime I have questions, answers are a quick phone call away. Finally, due to my own oversight, my were entirely unreasonable. Nevertheless, met them, and then some, installing my entire less than 48 hours after our initial conversation. I would not recommend asking that kind of turnaround of any provider on a complicated installation, but when I found myself in a bind, the Settler team bailed me out. A truly exceptional experience - retain Settler with confidenc

They helped me upgrade some important security systems. Nelson was fast and thorough. Highly…read morerecommend them.

If you need help with your TV, home theater, or audio system, I highly recommend Your AV Guy. Mike…read moreprovides true five-star service and has helped me multiple times over the years with installing, upgrading, and modifying my AV setup. What sets Mike apart is his consultative approach. He takes the time to listen to what you want, offers expert recommendations, sources the right equipment, delivers it, installs it professionally, and then makes sure you understand how everything works. Most recently, we asked him to improve dialogue clarity while reducing overwhelming background sound, and the results were excellent. Mike is reliable, knowledgeable, easy to work with, and always arrives on time with everything needed for the job. His installations are clean and professional, and his customer service and follow-up are outstanding. Your AV Guy Mike 972-467-5667 youravguy.com youravguy1@gmail.com I would not hesitate to recommend him to anyone looking for professional AV services.

Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

If I could give negative stars I would, I have requested to speak with the GM on 3 separate…read moreoccasions and have been met with silence. JT has become unresponsive completely. Absolutely horrible experience with Home Alarm LLC. From the beginning, communication was misleading, promises weren't followed through on, and getting straight answers became nearly impossible once paperwork was signed. Trying to cancel or get assistance turned into a complete runaround. The sales tactics felt extremely pushy, and after installation, support suddenly disappeared. Calls went unanswered, messages ignored, and every conversation seemed to lead to another excuse. I was left feeling trapped in a contract I no longer wanted, while nobody seemed interested in actually helping resolve the issue professionally. If you value honesty, transparency, and customer service, I would strongly recommend looking elsewhere before doing business with this company. This has easily been one of the most frustrating consumer experiences I've dealt with in years. Useless equipment and broken promises aren't even my issue, the customer service is nonexistent. I am still in my cancelation period and there's no response.

Worst experience EVER and 1 star is only bc you can't do a minus star! The "Rep" John Simpson made…read morepromises he never intended to keep. Pushy and full of himself, fast talking BS and interrupts and speaks over you. The install was horrid, the 2 cameras and free install he promised was NOT done and excuse after excuse, offered a stupid door lock instead that wasn't installed correct (it was crooked) so the door wouldn't lock completely, tried to call John severals times, left messages and just silence. No one called back and he never responded until we texted him that we ARE SEEKING legal counsel with this bait and switch practice they are pulling. When he finally did respond he was again so full of himself he wouldn't listen to reason that what he promised did NOT happen and the fact that my 93 year old mother couldn't possibly get to the panel in time or a bad fall in the process meant nothing to him. No empathy or understanding of that possibility was just plain rude and unsympathetic to an old lady falling and really hurting herself. I was furious. ADT was even worse trying to fix the issues these "authorised Dealers" caused. It was a nightmare from start to end. We are going to take this to ADT CEO and let him know exactly what their dealers are pulling on hard working Americans. Shameful and uncalled for. We are good people who were taken advantage of and we won't forget it. Now we are stuck with crappy equipment that doesn't work, the door sensors keep falling off the doors and if I could take a sledge hammer to the panel I would. Run far and fast from this fraud Co. bc the settlement should never have even got to that point. Bad lousy business practice, that should be all you need to know to stay far far away!!

HIGHLY RECOMMENDED! We called Taylor at Longhorn Security about our automated gate which was…read morehaving issues not opening. Taylor responded quickly returning our call and was here the next day and fixed the problem right away. The price was fair and the service was great. Taylor is very professional and easy to work with and explained everything in a simple east to understand way. We now know who to call for future gate issues.

Best full service access control and video surveillance company around. I called and needed the…read morefull package of 2 Gate Operators, 32 cameras, 1 turnstile, and magnetic locks on all entry/egresses of my business. Longhorn Security provided a timely quote, and the work was done ahead of schedule. Longhorn stayed under budget, and was clean with their work. I recommended Longhorn Security to all of my business/commercial contacts, and Longhorn is completing my mother and sisters' residential access control and video surveillance needs, too.

I already had a security system, but didn't want to lease cameras. Too much money spent over time…read morefor something that'll never be mine. I reached out to this company after reading reviews. I got a call back from Brian, who answered all my questions, and I decided to press forward. He hooked me up with Chase, the technician who'd do the install. Chase showed up for the initial assessment, and helped me make sense of camera placement, etc. When Chase showed up for the install, he was just as professional, and answered any additional questions I had. All I had to do was stay out of his way and let him work. He showed me everything I needed to know in terms of the camera app and made sure to walk with me to confirm camera views. A true professional. I had an issue with the software, and received an immediate callback from Dustin, who helped me clear up my issue. Really good experience so far all the way around.

***UPDATE*** Everything has been fixed, system is working…read morewell. Brett really did make things right. Unfortunately, they had a change with their team which negatively affected my experience. They worked with me to ensure I was satisfied, something you don't always see these days. Actually, I half expected them to write me off and cut my losses, thinking I could never be satisfied or something. The fact they stuck with me made me feel understood and trusted, so in return I feel I must do the same. They'll still get referrals from me, because I don't think those guys that screwed up my install work for them anymore. PS- if you can get Josh from Austin to do your install, I highly recommend!! I have had the WORST experience and DO NOT recommend this company. Feel free to tap my name and send me a private message, if you want to know more details. I can at least tell you who you don't want to deal with. This has been so frustrating, I'd hate for anyone else to have the same experience. All the other reviews seem a bit dated so maybe they have new people working because my experience was nowhere near consistent with the other 5-star reviews. The install started Saturday... yet two technicians and three in-home visits later... and one more "planned" for tomorrow... who knows when it will get done?! I honestly can't believe I'm paying for this. My home is less than 2 weeks old (brand new, just built) yet the technicians have managed to screw up my electrical wiring (no electricity to my master bedroom) and blew two transformers. The second blown transformer is why they've got to come out the fourth time. To top it off, the second technician committed to coming at 5:30pm but acts like it's an inconvenience and would rather come earlier. I get it, don't agree to it and have True Protection send someone else (don't accept the job). True Protection does not seem to care... gave me a free lock for my door - thanks, but this service still sucks! Brett said he is going to make this right with a third technician. I will update my review to reflect the final o