Justin did a great job I will have him back again for any repairs. On time explained everything…read more gave recommendations very straightforward.

Horrible communication and customer service. Wish I would have read reviews before hiring because…read morethere seem to be a lot of those same complaints! My husband and I purchased a GE range from Home Depot back in June. We learned at that time that it needed to be converted from natural gas to liquid propane and Home Depot told us they do not provide this service. I researched dozens of sites, plumbing companies and appliance specialist companies, and decided to try JUSTIN FROST from PRECISION APPLIANCE SERVICES. He came out 4 times during the month of July to install the conversion kit, but after his last visit, the burners were not burning correctly. I knew something wasn't right so Justin said he would call GE and get back to me. JUSTIN FROST NEVER RESPONDED so I called GE directly and they sent an appliance repair specialist to us. Unfortunately because someone else had already worked on it, they were not able to help us. They could not spend the time trying to figure out what JUSTIN FROST did wrong and then try to fix it. Even though the GE specialist was not able to help us, he did tell me what was wrong with the installation of the kit: (1) the orifices were installed on the wrong burners so some burn too hot and on other burners the flame does not change at all, even after turning the knob from high to low; (2) it takes 30 seconds+ plus for the burners to finally ignite, which is a safety hazard as gas is constantly leaking while trying to ignite, (3) the screws behind the knobs were all stripped. I called JUSTIN FROST to discuss the situation and he seemed very friendly at first and even scheduled an appointment to come back out to fix the conversion kit. Guess what? JUSTIN FROST never showed up! He never responded to any of my calls or texts and I learned that he blocked my number. We ended up with a ruined range that could potentially be leaking gas and no one to fix it. Needless to say, I have never been so disappointed with someone you trust in your home who leads you on telling you he can perform a service he obviously is not capable of. I strongly do NOT RECOMMEND JUSTIN FROST at PRECISION APPLIANCE SERVICES!! I called another appliance company and they told me that once the kit is installed incorrectly, it cannot be fixed and my only option is to buy another new range, which we did.

Alex responded quickly and put me on his schedule. He was very knowledgeable in his assessment of…read moremy dryer. He gets a four only for being late in his arrival.

Alex is a highly knowledgeable appliance repair expert who diagnoses problems quickly and gives…read morehonest advice about whether a repair is worthwhile or replacing the appliance would be more practical. The parts he sourced were surprisingly affordable, especially compared with the much higher prices quoted by several other companies. I particularly appreciate his careful approach. He explores less expensive repair options and tests sensors where possible before recommending replacement of the motherboard or other major components. He is thorough, straightforward, and a pleasure to work with. I highly recommend Alex to anyone looking for an accurate diagnosis, fair pricing, and honest advice. I will definitely work with him again.

Found this company on Yelp, they were very efficient with their communication and even had same day…read moreservice available to look at my dryer Unfortunately I had to reschedule a different date but the tech that came was great, told us what we needed to do to fix it etc Their fees are also very reasonable compared to others I would use them again in the future for appliance repair- prompt and easy to use service

Quick, clear, and complete service! The washer was fixed within 2 hours. The tech was polite and…read morefinished everything up easily.

Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

I'll be honest- the service was great, but there was a lot of miscommunication on price and…read moretimeframe when we called. I did the online form after calling and not getting ahold of everyone. Someone called off the online form and told me it would be a couple days and that it would be X amount of money. Then someone returned my call and told me same day was possible and it would be X amount of money. Long story short someone was there that day to look at our dryer. We paid a service fee and then we paid another time for the item to be fixed. I was a little confused because I thought it would be taken off the total but I don't know. Overall it was fast service and the tech onsite was friendly and fixed our unit in no time. Super thankful that they were responsive, but internal communication could be better.

Alex was very responsive. He came out to check out my washing machine within 2 hours of my…read morerequest. He gave me a fair quote and after getting the part he needed, he came over the next day to install and repair my washer. The final cost was even lower than his original quote! Alex did a great job of communicating with me. He even brought slippers to wear when he removed his shoes at the door. Best of all, he was very sweet to my pets and didn't want to leave until he got to say goodbye to my dog! . I would definitely call Alex again and would recommend his services to others!

Alex came at noon the day I called which I appreciated as others said not for another day or…read moreanother week. The clothes washer was not working for two days and needed to be fixed asap as the smell from the water was awful. Alex knew what needed to be replaced for the clothes washer, checked my dryer and refrigerator for a reasonable price. I would highly suggest using Alex Technician.

Our experience with Matt today was excellent. We have an 11 year old Bosch dishwasher that has been…read moreleaking. We called Bosch for service and THEY directed us to American Appliance. Matt got a message from Bosch that we needed service and he called us to set the appointment. He came out today and we had a positive experience with him. He called in the morning to verify someone would be home and called again 30 minutes before he arrived. He was quick with the diagnosis. He said we should hear from him or Bosch in the next day or two about what Bosch will do. He says Bosch has the best product. I am very pro small business and glad he was referred to us. I was skeptical because of other reviews on Google but found our experience to be positive.

I would give them a zero but not able too! I have had two…read moreexperiences with American Applliance and neither one of them were even remotely acceptable. I could go into detail but you get the picture. Customer service is so important. When you hook someone with great service you have a customer for life. Sorry American appliance

This is the second time that ARC Construction has come to my home to repair an appliance. The first…read morewas my oven in 2022. Just like the first time, I am quite happy with the result. Vlad #2 was the expert this time and he gave me the rundown for what happened and how he fixed the issue. I was happy with the final cost for the repair. One of the things that I like about the gentlemen at ARC, besides knowing their stuff, is their flexibility. I work a lot, so my schedule is difficult to maneuver around most repair peoples' schedules. Vlad was able to accommodate me and come out on the same evening that I made the request on Yelp. My washer worked perfectly to rewash the load that got interrupted, and I know that it'll be fine. I know exactly whom to call if something else goes on the fritz. Thank you, ARC Construction!

They were fantastic. Vlad quickly responded by text and did great work. Communicated the…read moreproblem and gave a very reasonable quote. ARC has done repairs for us in the past. Those past repairs fixed problems that have not recurred. When parts were needed, they arrived in a day or two. ARC kept us up to date on these needs too. Highly recommended.

Of course our refrigerator would go out on a holiday weekend. I sent an email to northland…read moreappliance and even on a Sunday they responded. Brittney let me know I would get taken care on Tuesday after Memorial Day. Dave came to the house and the moment he walked in he said " I smell gas" interesting enough, I had excel out to the house months earlier and they couldn't find a leak, while Dave is repairing the refrigerator I called excel, they were at my home in 15 minutes! they found a gas leak in my laundry room. Dave I can't say thank you enough to him, he repaired my refrigerator at a reasonable cost ( fan went out) and alerted me to a serious issue in my home! Brittney was kind, and just a gem to talk to! I wish I could give northland appliance 10 stars! best service ever!

Trip Charge ? Never mentioned it when I requested service, and it was $100!!…read moreNot a small amount, wouldn't hurt so much if I had been told a head of time. Kinda of leaves you feeling like you've been ripped off.

Best service ever!! I will call Rogness for all services from now on…read more Service- on time, friendly, clean and super knowledgeable about a variety of items- microwave, stove, dishwasher. Honesty- he didn't try to upselll and showed me how to maintain the appliances. Unlike some other places that usually say- you're better off getting a new one. Price - super reasonable He ordered the part, came back promptly and fixed it in five minutes. Excellent service Can't say enough good things!

The oven on our LG range wasn't heating. First repair service said the part needed wasn't available…read more(this was the company recommended by LG). Called LG who said the part was available. Called a couple of companies. One didn't serve Mpls, several said the didn't service LG. Rogness sent Kevin out who diagnosed the problem, found another issue and fixed everything with parts from his truck. Great service!

Flawless buying experience and delivery was excellent, they forgot something we ordered and came…read moreright back and made it right, also our shopping experience was great the sales dude let us shop without pressuring us and when we were ready he promptly completed the sale. It's not our first time dealing with them and it won't be our last. Thank you Steve's!

Such great people. I had purchased from Warners' Stellian and was angry with myself. Steve's does…read morenot charge for delivery/haul away and the gas hook up for my dryer was half the price as Warners' Stellian. Three cheers for a good ,community store