I ordered 2 new tires from here and had them mounted. They asked me if I wanted to save the old tires, and I said yes, for spares. When the employee brought my old tires back, he had ripped the bead on one of them so badly that it was un-useable. I have changed a lot of tires over the years, thousands, and ripped maybe one bead. But, OK. I chalk it up to inexperience, or bad luck, say nothing, pay and leave. 3 months pass, I go back and make an appointment for 2 more of the same tire for the front of my vehicle, and an alignment. Appointment was for 9 AM, they didn't get to us until 10 or later. I spoke to the manager about what the alignment covers, I have replaced the entire front end from the steering box to the ground, entirely new, so it needed a full alignment. His first words were to question the ownership of the truck, as my dad was with me, and paid the bill. As if that makes any difference at all. I told him the truck had bump steer and needed the camber adjusted, not just toe in. He complained that "Shims cost money", and that it "took more time". Hello.... a 4 wheel alignment is a 4 wheel alignment, including caster camber and toe. He agreed to check it, even my Dad said, if it costs more, then do it, because these tires are expensive, we cant have improper alignment chewing them up. The manager said he would check it out when it was up on the rack..like he was doing me a favor for doing what the job entails in the first place. OK. So, they put the truck in. My Dad and I sit outside on a low stone wall and watch the entire operation. The employee mounts the tires, puts the alignment racks on the wheels, sets the toe-in, and sends it out. He didn't even LOOK AT the camber, because he would have had to lift the hood to see the shim packs. I drive the vehicle home, and it's MUCH worse than before the alignment. I HAD TO SET MY CAMBER MYSELF AND SHIM IT, and it was 1/2 INCH POSITIVE CAMBER on the pass. side wheel. Funny thing, how a tire dealer who charges almost 300 bucks for 2 aggressive tires conveniently 'FORGETS' to do 2/3 of the alignment. Also, the tires were identical in every way, but the second time they were much cheaper..makes me wonder if we got used wrong the first time around. Will not be returning to this fly by night operation, they have inexperienced employees, high prices, and perpetuate a need for themselves by selling expensive tires and fudging alignments. Next time i will travel down Rte 7 towards Corinna a bit more and get the job done correctly. read more