A tire blew on our airstream an hour away from our destination. Bouchard was unable to help bc they…read moredidn't have the tire we needed, but they pointed us to where we could park safely for the night. Wayne then contacted us the next morning to check on us. We'd picked up a new tire by then, and he stopped by to see if we needed anything and to check out our other tires for us. He wouldn't accept any money. My husband and I haven't experienced customer service and care like that ... perhaps ever. Highly recommend this business to anyone in the area!

I have had tons of auto work done hear from working on a my explorer to Silverado I highly…read morerecommend them

I purchased a 1984 Cadillac from Silo 19, Norman Walker last December 2023. I sent the payment in…read morefull, and sent a friend to go get it as per agreed schedule Norman promised there was a transferable registration in the glove box. No regi was present, no proof of ownership, no bill of sale etc I repeatedly called and texted Norman, and he finally "found" said regi, and told me it was "faded", and weeks went by, no regi is mailed to me So I called Bangor Maine State Police to intervene, and magically, regi shows up. And I asked Norman repeatedly for him to ask car owner to get me a current regi, (Norman is selling on behalf, maybe consignment?), and Norman tells me owner "is like 99 years old". I asked several times for a current, or duplicate regi, and same "he's like 99 etc..." I asked Norman if he could transfer ownership to his name, a simple bill of sale procedure in Maine, costs under $100. But only a Maine resident can transfer, so I couldn't, and Norman seems to stall... So now I've finally got regi in my hand, (months have gone by), it is in fact badly faded, only portions are readable, and my motor vehicle obviously won't accept a 14 year old illegible document, which I presented it to my New York DMV It's now April, I call Norman and after ignoring me for weeks, he finally answers (and asks why I sent Police), and gives me (illegible on faded regi) owners last name I immediately Google Paul Tre......y, and he died October 29 2011. He was 86, not "like 99" So I get it, Norman wanted to sell this Caddy for, I guess, Pauls son, or family, who knows? He never told me any truths, and why would I believe anything after months of lies, ignoring me, and 2 State Police interventions? And to rub salt into my wound, the head gasket blew 30 miles from my home, after a nice 300 mile drive. I wonder if Norman knew anything about this issue? Above are the facts, no exaggerations or personal attacks. If I've erred, I would like to be corrected

LIED ABOUT UNCLEAN TITLE AND RUDE AS HELL. Said he doesn't care if we buy it or not. Wouldn't Talk…read morewith us. Condescending when we asked simple questions. Car was covered in broken glass. terrible terrible business man

Did a great job on my car. Runs like new after I got in an accident (not my fault I swear!) and…read morebusted up the whole front end. Allen is a very nice guy, very understanding and very helpful. The only thing I wish is that they cleaned the cars like Gliddens does before returning them. Other than that everything was pretty good. Cute dog named Biscuit hangs out around the office. Make sure you play with her, she is a great dog! : )

These guys saved me! I had an issue on the highway with 4 hours to go. Disaster loomed. Joe welded…read morea difficult to find part. AMAZING. INCREDIBLE. HEROES. More amazing? I was clearly desperate and would have paid more than the regular hourly rate. Guess what? I was only charged for 1/2 hour labor!!! If I could give these guys 100 stars, I would give them 500. If you live in the area, you can be sure you have an honest mechanic town. If they did not add on anything to a stranded traveler, any local customer can take the word of Bug and Joe's as gospel.

Had front control arms replaced with new brakes and an alignment. Promptly done and ready ahead of…read moretime.

Update to what this clown did so I have the receipt for the fuel pump this guy did took him 3 times…read moreand guess what it still pisses gas do not let him touch your vehicle he will mess it all up figured I'd come and leave my review well I have owned my truck for 6 years always have had 4 wheel drive after I had Scott touch my truck I am not sure if it was anything when he took the drive shaft out or when he did the wiring harness but I no longer have 4wheel drive it worked for all the years ive owned it till Scott touched it also on top of that he broke my mirror to my truck when he tried to back it into his garage. So now when the wind hits it it doesn't stay in place and you can see the paint on my mirror where he hit it. He denied it instead of being decent and coming good for his mistake. My manager was with me when i dropped my truck off and she knows as well it wasn't like that before. He was supposed to do the rear break line still leaks after hours of working on a very simple break line job. well he loves zip ties that's for sure he will zip tie your whole vehicle if he could. Prior to him opening this garage he also used to work for ramsdells in hartland which at that time him and the owners son of that garage tried to do a fuel pump and broke the air flow off the gastank and decided to glue it back on what Scott and that other guy did cost me thousands too fix. I have been leaving reviews about this guy for well over a year now on Google reviews and Facebook......... quality automotive in brewer is actually a good shop have not had any issues with them...

From the owner: Come see us at 38 stage rd etna Maine for all your automotive repairs and services. From tires to…read moretiming chains, from after collision repairs to detailing, tint and audio we got you covered. We cover a large variety of makes and models . We give huge parts discounts giving our commercial pieces rather then marking up the list prices you won't find another shop that bills the way we do let us save you thousands. And our reviews are all genuine no bought advertisement here just good people who were down on their luck and happened to call on us

One hour labor to diagnose and then tighten a bolt that another shop had twice missed. Very happy…read morewith the service and competence, I'll be coming back.

Wish I could give zero stars. Waste of time and money. After charging me $115 for a simple…read morediagnosis of a failed A/C compressor, they proceeded to tell me that in order for the warranty to be valid on a new compressor, they would also have to replace the condenser and a bunch of other parts which were not broken, all for a total of over $1900. I never heard of such a requirement for a "warranty". I asked them for other choices, such as replacing the compressor only and forget the warranty, or install a second-hand compressor. I also asked if the $115 diagnostic charge would be applied as a credit on the final bill. I don't think that was well received. The attendant said she would have to ask the mechanic and get back to me. She never called me back. I guess they figured I was not going to be a pushover customer, so they decided to run with my $115. Meanwhile I got a dealer quote to replace the compressor with an EOM part and warranty for $1300. A mechanic friend of mine advised that I go with the dealer, since private shops often use overpriced after market parts anyway. I never found an auto repair shop that charges more than a dealer, but this is it. THESE PEOPLE ARE CROOKS.

They arrived promptly, the technician was very pleasant. He got my pickup secured and we were on…read moreour way quickly. Got it unloaded fast, too.

l called for a tow from hartland to new hampshire at 3:30 sunday afternoon was told driver will…read morecall me right back it is monday morning still waiting.