A while back, I had Gemini laser resurfacing done at Universal. I found Dr. Skandamis and his team…read moreto be very friendly, thorough and professional. For years, I have employed acupressure facial exercises to stimulate blood flow and strengthen countenance muscular tissue. The lasers are a more dramatic form of this same technique and the procedure proved beneficial. Highly recommend the office.

I have not made to the doctor. They have requested that I sign the consent to charge the credit…read morecard 60 days after getting a bill. I objected and offered the payment only if there was no dispute over the billing codes to the insurance. Otherwise, I could get into a mess between them, insurance, and my payments. They refused and I left. Please note that we are not discussing an cosmetic procedure, but an insurance-covered medical issue. PS I appreciate your reply. Your receptionist described your policy just like you have. But it is not what you asked me to sign. Your form is stating "60 days after insurance payment".

I had an amazing experience with Teniele Marburger at CAPS Laser Center-she's a perfectionist,…read moreconservative, kind and caring. She took away any jitters I had about having a Combo Peel on my face. And let me tell you, the results are incredible. She took at least 15 years off my face. Goodbye age spots and fine lines and wrinkles!! She was always available to respond to any concern and answer any questions. I felt safe and comfortable. I'm so very pleased. Run, don't walk, and make an appointment at CAPS Laser Center at their new location in Gahanna.

I do not write negative reviews but it's impossible to get anyone to respond back. Between my…read morehusband and I we have paid over $4000 in laser hair removal (yes, he has dark hair) with little to no results. I have asked for a call 4 times, confirmed my phone number each time, never have I received a call back. I have several friends who have done the laser hair removal with similar results. The complete lack of willingness to resolve this issue is disappointing. Save yourself the time, money, and pain.

Dr Treece is amazing, makes you feel very comfortable and also very honest. Did awesome in my…read morebreast augmentation and also my botox. I would recommend him to anyone Thank you Dr Treece!

I recently had a procedure with Dr. Treece. An amazing result! He was a master at my facelift,…read moreand I can't believe how great it looks! His staff was so kind and good. I don't think you could get a better experience!

I see Kristina S. at Lewis Center office and she is amazing. She spent so much time with me to come…read moreup with a treatment plan and helped me with buying the right skincare products that I needed. I am very happy with my results and look forward to seeing her on a routine basis for all my skincare needs. You can tell she puts 100% into her profession.

Lynette was amazing! She was so nice and professional. I…read morehighly recommend her for your filler and Botox! the spa was so clean and everyone was friendly and knowledgeable. 5 stars for sure.

Erin has been assisting me on my journey with laser hair removal and I could not recommend her, or…read moreJiva Med Spa any higher! She is incredibly knowledgeable, patient, understanding, and is so upbeat. If you are considering laser hair removal please ask for Erin at Jiva Med Spa.. you won't regret it! Backstory: I have been battling unsightly facial hair as a female for 8 or so years now thanks to PCOS. With the price of the Groupon being so affordable, I figured I had nothing to lose considering the amount of money I've spent on waxing over the years. I have had a *wonderful* experience at Jiva Med Spa! From the front desk staff, to the initial consultation, to the appointments ALL staff has been AMAZING! I will continue to recommend this facility to any of my friends who are considering laser hair removal.

I purchased a laser treatment package in December 2025 and had to wait until late February for my…read morefirst session without any prior notice. That kind of delay, with zero communication, is completely unacceptable. After the first treatment, there was no follow-up whatsoever. It's clear this business does not prioritize its customers once they've paid. It only gets worse. My second treatment was scheduled for March 26, and again, no one bothered to inform me of any issues. I had to call myself to confirm, only to find out that Tisha had resigned and my appointment couldn't happen. No call, no email, no effort to notify me. Since then, I have made multiple attempts to contact the clinic, and not once has anyone returned my calls. Instead of fixing the problem or honoring the service I already paid for, staff keep trying to upsell me on other services. That is completely inappropriate and unprofessional. I paid in full for laser treatments--not for excuses or sales pitches. This is extremely poor management and unacceptable customer service. If you cannot deliver the services you advertise and take full payment for, you should not be operating this way. Management needs to take accountability immediately. It literally feels like you have to beg them to provide the service you already paid for. Seriously!

My consultation with Dr. Walter Bernacki went exceptionally well. After having three consultations…read moreregarding the removal of my excess skin, I can honestly say this was by far the best consultation I have experienced. From the moment I checked in, everyone was warm, welcoming, professional, and genuinely kind. Jamie and Salatha were especially helpful throughout the process, taking the time to answer my questions and making me feel supported every step of the way. Dr. Bernacki was extremely personable and immediately put me at ease. He took the time to thoroughly explain the procedure, answer questions, and share what to expect. I never felt rushed, and I truly appreciated the time he spent with me. I was also very impressed with his extensive knowledge and years of experience. It was evident that he genuinely cares about his patients and wants to help them feel more confident in their own skin. That compassion, combined with his expertise, gave me complete confidence in choosing him to perform my surgery. Another thing I appreciated was the informative brochure and written materials I received. They were well organized, easy to understand, and answered many of the questions I had even before speaking with him. Choosing to have surgery is a significant decision, and selecting the right surgeon is even more important. After meeting with Dr. Bernacki and his outstanding team, I feel confident that I made the right choice. I highly recommend a consultation with Dr. Bernacki and his staff to anyone considering a procedure. Their professionalism, knowledge, compassion, and exceptional patient care made this an outstanding experience. Thank you again for making this such a positive experience. I look forward to my next steps! Jacque

I want to bring awareness to this practice once again. Please please please stay away from this…read moreplace if you need major plastic surgery. I had a breast lift full abdonmenplasty and excess skin removed. The surgery was rushed and botched. After months of fighting the practice offered to fix it free of charge with no cost to the surgery center.. I was terrified to do this with him so it took me a long time to make the decision. I am having pain in my implants which were too small and never dropped. They sit in my peck muscle. I told Walter Bernacki that my private area now looks like a ball sack. He had the nerve to imply that I was so fat before we don't know what my private parts looked like. So not only did you perform a botched surgery you then fat shame me in your office. You then want to charge me for another surgery that I shouldn't have had after I paid you $30,000 cash. You still think I should come up with $2,500 to re do what you did. I explained I don't have that money and I feel like I look like a monster... revisions are needed I get that.. but I've had two other Drs tell me this was a poor surgery and I shouldn't look like this. I am begging you go somewhere else if you need to get under the knife of this Dr. If was making payments to his office for years this would have been done correctly. Now I have to go through the legal battle of getting this corrected. I was stupid to pay him up front. And then to be fat shamed. He and his office staff know they did this job wrong. I also had an abscess that formed contacted his office 5 times and I was ignored. I will not back down this time I don't ever want to see anyone else go through what I did. His office may beautiful but his work surely is not. And if I could post before, and after photos on Google, I would. My implants are still sitting like this after 1/10/24. I have been living like this for years and he thinks he did nothing wrong. After reading all of these horrible botched reviews it's scary that he can continue to do surgeries.

Overall I had a good experience except when my year ran out and I couldn't get one last script…read morewritten because my year ran out. So I had to go off my HRT cold turkey since they wouldn't fill one last script. Not really a great endorsement of how they treat people if you haven't given them $5,000 Just so you can have a script written.

Can't be bothered to answer the phone. I've called several times two days in a row to make an…read moreappointment and get voicemail every time. So disappointing.

My first appointment went great, told a spot was not cancerous, but they would biopsy. Turns out it…read morewas, the removal experience was awful. Dr. Brent had no bed side manner. The billing department never returns calls when trying to deal with insurance companies. Do not recommend this business to anyone, even an enemy!!!!

The staff here is top notch! I have had personal interactions with Nicole and Liz and these ladies…read moreare amazing. So friendly, personable, caring, thoughtful and funny. I would also like to give a compliment to the person behind the scene Sam, who gets all the biopsy's processed, cut, stained and ready for the pathologist to screen. She's amazing! Dr. Richard is a great Pathologist and Doctor, top notch! I can't mention everyone, they are all amazing staff here I would highly recommend this place to everyone!