Mid Cape Appliance is amazing. I will never call another company again…read more James has been incredible in helping me with issues involving my dishwasher, refrigerator, and washing machine. I originally used another company to fix my dishwasher because it was covered under warranty. They came out five times, and the problem was still never fixed. Finally, I called Mid Cape Appliance. They came out the very next day, diagnosed the problem, and within two days James had the part and my dishwasher was back up and running. A few months later, I got a new refrigerator and the water stopped working, so there was no ice or water coming from the dispenser. Since the refrigerator was only one month old, I called Whirlpool. They said it was under warranty and sent their local company, but it took them three months just to come out, and they still couldn't tell me what was wrong. So I called James at Mid Cape Appliance. He came out the next day, found the problem with the water line, and repaired it for me on the spot. It was fantastic service. Most companies would have charged me for a diagnostic visit and then charged me again to come back and fix it, but not James. He handled everything in one visit. Then my washing machine started making a funny noise. This time, I called Mid Cape Appliance first. They scheduled a service call within a few days. James came out, explained the problem, ordered the parts, and a few weeks later called me back to schedule a time that worked for me and fixed it. I now call Mid Cape Appliance whenever I have a problem with an appliance because they are friendly, on time, and get the job done quickly and professionally.

James is terrific! I have been happy to have him service my appliances, including clothes washer,…read moredryer, oven, dishwasher since living here in Mashpee for the past 10 years. He is prompt, efficient, effective, honest, and fair, and always identifies and understands what is needed. He also is very well connected to a support network which he can refer his clients to, if necessary. There have been a few times when he has only charged me with a house call, and not labor, even though he properly diagnosed and corrected a problem . I highly recommend Mid-Cape Appliance Service.

Excellent service. Had to have split units installed through out house. Were able to get the…read moreunits ordered, delivered and installed within couple of weeks. Shane and his team did an excellent job with the installation, and ensuring we got the best units. Very easy and pleasant to work with. Thank you.

Bad experience. Installed a minisplit. Had problems with the unit. The owner didn't stand by the…read moreunit referred me to mitushbish Seems to have resentment for second home. owners. Also made me get my own electrician which was a problem during the busy season. I found out that another co. provided everything.

These guys have THE BEST at customer service, Professional, really helpful and quick. Thunder storm…read morehit my refrigerator while I was away, my house sitter called them, they got right to it. Thank you! They couldn't have been nicer!

Our upright freezer, packed with food ($$$), stopped working. Joe & Sons said they'd come out, and…read morewhen it approached 5:30 on a Friday, I was doubtful they'd show up, but at 6:30pm they did! The unit was beyond repair, unfortunately. They suggested a replacement and were very competitive on price (same as big box stores). Happy to give the business to locals!

Todd is very helpful, knowledgeable, honest and affordable! He was easy to schedule with and…read moreshowed up when he said he would. Highly recommended!

wow. Todd and Michelle are awesome. We needed a dishwasher installed. They were available,…read moreprompt, courteous. .. I could go on. Wonderful family business!

We are very satisfied with the quality of work and price quoted. It is great to have someone local…read moreto help us with our projects around the house. Thank you!

From the owner: We provide home repair and maintenance service for the outer cape including Provincetown, Truro,…read moreWellfleet, Eastham, and Orleans. Free remote estimates.

Small issue with our Viking fridge recently, called R&P once again and immediate service and…read moreimmediate resolution....this man is fantastic at diagnosing and repairing. Convinced Rob's the best, most trustworthy and honest customer service person anywhere in NE. Thanks again Rob....appreciate all you do. Ed & Candy Albertian Hopkinton, MA

I called for an appointment regarding my cappuccino machine.Rob answered the phone and asked me…read moresome questions about my situation. He went over and above and gave me some troubleshooting ideas to try first. I am simply blown away by his willingness to help, professionalism and he even called back later to see how everything turned out. Thank you R & P Appliance Service, I would recommend you to anyone I know looking for appliance repair. Keep up the great work and thank you so much!!

We worked with Rob. O who was very knowledgeable about his products. He spent time with us over…read morenumerous days and answered all our questions. And we never felt rushed. Thanks for all your assistance Rob! And a great showroom!

We purchased an Electrolux washer/dryer tower from Kam Appliance about a year ago solely because of…read moretheir supposed reputation for customer service and warranty support. learn from our mistake and run the other direction. From early on, this unit has had serious, ongoing issues, most notably an extreme and abnormal lint problem. The lint buildup is so excessive that unless I go to unreasonable lengths to clean the dryer after virtually every load, it becomes unmanageable. This is not normal operation. It is not acceptable. Before Christmas, I sent Kam Appliance a very explicit, very detailed email describing the lint issue again, supported by numerous photos and videos, and also documented that the unit shakes the entire house during operation. I followed up and was told parts had been ordered and that someone would reach out when they arrived. After about a month and a half of waiting, someone was finally scheduled to come out. The confirmation text conveniently included an order summary showing three parts that had absolutely nothing to do with the lint problem. When I called Kam to ask how this could possibly be correct, I was told there was "nothing in the notes" about a lint issue and that the visit was only meant to address a "noise" issue. The technician still came out and was helpful as he could be, but did not have the parts to fix the problem. I then contacted Kam Appliance again asking for an explanation as to how such a blatant failure in communication and record-keeping could occur when my complaints were detailed, repeated, and documented with evidence. I have received no response whatsoever. Completely unacceptable and deeply disappointing.

I called weeks ago to have exterior light fixtures installed. I spoke with the owner. No one ever…read morecalled to let me know when an electrician would show up. I called again and left another message. No call back. This company is unreliable. I would not hire them.

Came the day after we called to install new smoke/CO2 alarms. Having called other electricians and…read morenot getting callbacks, we were both surprised and pleased. Guys were professional and work completed quickly. We wouldn't hesitate to use them again.