Unresponsive untruthful, unprofessional and uncaring. Mistake dealing with these people. spent…read morelots of $$$,,and they can care less about any issues once they get paid. Really terrible customer service.

I was working closely with folks at ProSource on the selection of finish materials for the…read morerenovations of our master and guest bathrooms and they recommended I reach out to Feguson Showroom for expert assistance in selection the fixtures and accessories I would need. After I left ProSource, I drove over to the Ferguson Showroom for a look. First impression: I don't recall seeing any other customers in the Showroom when I arrived. Nobody was at the reception desk at the time I arrived, so I walked around hoping the receptionist returned. There were 2 Showroom Reps typing away on their respective computers, but neither one acknowledged me or inquired as to whether I needed assistance. Eventually, I asked one of the ladies if "there was somebody to assist me", as I wanted to inquire how to get started selecting fixtures. Basically, you're invisible inside the Showroom without an appointment. Lesson learned. By this time the Receptionist had returned, and I made an appointment and for the next day. An awkward start to be sure. The next day, with my appointment, I became totally visible to everyone in the Showroom. And I feel like I received expert assistance selecting and ordering my fixtures. A little over $7,000 later, I left feeling much better about my Ferguson experience. The good feeling was temporary, and it never returned. Here's the "bottom line" for any retail customer who's interested in purchasing fixtures at Feguson: You cannot rely upon them. They just seem too big and bureaucratic to effectively deal with a small $7,000 order. The fulfillment guys in the warehouse that coordinate delivery didn't seem to have a basic understanding of how a contruction project works. To my complete frustration, I was notified by email on the day my Contractor was scheduled to pick-up my order that several fixtures did not arrive - the day of pickup!! This totally stripped my ability to make substitute selections and immediately placed my project into a delay. I had to become the "squeaky wheel", constantly reaching out to my Showroom Rep. for any delivery news. To be sure, in the beginning she seemed genuinely interested in helping me get my missing fixtures. She was successful in finding a couple, and they trickled-in a nano-second before they were ready to get installed. But she soon seemed to weary over dealing with the missing fixtures - eventually blaming the delays on Delta. The last straw was when she recommended that I try to find the missing fixtures I needed on Amazon or Home Depot - can you imagine my frustration?!?!? I found the fixtures I needed online, placed my order, and two of them actually arrived the next day! The third missing fixture is scheduled to be delivered in four more days. Ferguson had no idea when, or if, their stuff was ever going to show-up - unbelievable! It's not Delta - it's Ferguson! Unless you're a multifamily residential developer that specifies enough plumbing fixtures to need a couple Ferguson semi-trailers to store your stuff on your construction site, I recommend a "Hard Pass" on using Ferguson for your project. Ferguson is simply too big and bureaucratic to effectively serve small projects and homeowners. They only thing Ferguson performed promptly was processing my partial refund for the fixtures that I was forced to find elsewhere - but I'm pretty sure that was only because they understood how annoyed I was! Ferguson, without a doubt, is one the most frustrating companies I've ever worked with - totally inconsistent and completely unreliable. Proceed with caution! Edit to Add (Jan 16, 2023): One of the telltale signs that an organization is too big and bureaucratic is that their employees are well-trained in the art of "company speak". In essence, telling their customers one thing (for public show) and doing another (because organizational culture is phony). The individual from Ferguson who wrote their response to my original review is the Area Sales Manager for Ferguson. No follow-up ever took place. Her comments leave the reader with the impression Ferguson has a customer-focused culture, when they do not. As I wrote above, "You cannot rely upon them", and this is a terrific real-life example of just that. Proceed with caution.

I didn't wait more than a day or two for a free estimate from the owner Ryan. He was right on time,…read moreefficient & fair. He gave us options to meet our budget & when he left we felt very satisfied & comfortable. I was confident that I found a good one!

Highly recommend R & I. I had flickering lights and Ryan diagnosed the problem. The issue was…read morefixed. He also replaced 2 GFCI outlets. Ryan does very good work. He is very nice and explained what caused the lights to flicker. I will be using R & I for all my electrical needs.

I was very impressed with service i received from Cornelius, from technical staff through office…read morestaff. Each time i dealt with office personnel, things were handled in a professional and friendly way. My interaction with Dwayne Mosesly were very professional. I was especially happy that Justin was assigned to work on my project. He was very professional, had excellent customer service skills, and exhibited excellent technical skills. Cornelius is quite fortunate to have him as a representative.

I had Cornelius Electric replace my out dated electrical panel in order for me to accommodate a…read moreportable generator. Electricians Briar and Zachary took to task replacing the panel. Briar was an extremely pleasant young man and exceptionally knowledgeable. Both he and Zachary were professionals and did an outstanding job. This is not to say there were not unforeseen issues. A wrong main breaker was dispatched with the panel assembly and a temporary fix was done to maintain power. Both electricians and Cornelius worked through this to get the correct part and get the job done in a timely manner. In the end, i was very happy with the job and highly recommend this company. Also, they honor veterans and gave a very generous military discount to which i was truly grateful. All interactions with this company were positive.

Conan was amazing he installed an elaborate modern chandelier with hundreds of crystals. He did…read morethis perfectly and for a reasonable price. I was hoping to use him for another project (Feb '23) but get his phone number is no longer in service. Hope he is still out there!!

Conan is the best! We've dealt with a number of local electricians, some of which produced outright…read moredangerous results or created a problem while solving a problem, guaranteeing their return for more $$$. Conan was the only one to be consistently on time, LISTENED, actually solved the problem and was reasonably priced to top it off. Professionalism incarnate -- highly recommend.

We bought the flour model and it was an amazing light. Watch out for their installation over…read morecharge. They wanted to charge us around $300 for the install. It took us an hour to remove the old light, install the new switch, and the light. I was disappointed that they didn't include wire nuts (standard packaging) and tried to heavily push the install. We were happy with the light purchase. I did read all the reviews before buying the light and felt that they need to be more customer focus and not "up selling " install

Don't go here if you don't like getting riped off. I bought…read morea fan with a remote control included. Opened the box and the remote control was not in the box. Called the store and was told it's probably taped up underneath the Styrofoam. We'll it wasn't now I was told it doesn't come with a remote control even though it said on the box remote included and instructions telling you how to program the remote. Had to go back to the store and they charge me $37 for a remote. After spending 700.00. Do yourself a favor and stop somewhere else. Knows

Received a quick response to my inquiry. Arrived as promised. Did great job at a fair price. Plus…read moreshe is a pleasant individual. Will hire for next job.

From the owner: Don't be surprised, but it will be a woman knocking at your door to come to the rescue. I serve…read morebrevard County and the surrounding area. I offer the following services: interior painting, room painting, entire interior painting, room by room painting, trim repair, traim installation, tri painting, trim stain, door renovation, door staining, deck staining, fence staining, deck painting, fence painting, cabinet painting, cabinet staining, light fixture replacement, tile backsplash installation, backsplash installation, flooring installation, carpet removal, lvp flooring, luxury vinyl plank flooring and more! Just call and ask for an estimate!

From speaking with Brittanay to Tyler coming to perform service to my irrigation system they were…read morevery professional. No upselling just straight forward professional service. Prices were straight forward. Thank you again for an awesome job.

Outstanding! They came out the same day I called and had me up and running in a few hours, and they…read moredid it for half the price as their competitors! Make sure you have them at least give you an estimate. They are honest and they will not take advantage of your wallet. Thank you so much you guys rock!