If I could give them a 0 star review, I would…read more I talked to Andrew and he's a liar. Not only did they not provide a credit for the units they picked up, he contradicted what his salesperson told me when he signed me up. Let this serve as a warning to anyone who's looking to sign up with this company; they're swindlers and have no integrity.

Only company delivering alkaline water to ny. Delivery is easy to set up and as promised!!!…read moreCustomer service is top tier....

Excellent service to the community from this little water shop on Palisade! The owners are super…read moregenerous and never fail to provide the best alkaline water to their customers! Been coming here for a long time. Their establishment is very clean and bright! Very smart company that knows how to serve their community. Please support these guys and switch to Rica Water.

The owner and his family are amazing people. Always in a positive mood. They love to help out and…read morealways look out for his customers. I will be back

Well, maybe! At least this guy responded so we will see how it goes and he gave me prices that…read moredidn't suck!

The crystal mountain cooler edition was perfect!…read more Took up little room and blends in nicely. I am excited to have this convenience going forward and not having to run to pick up water

Unfortunately, our experience has been very disappointing. Not once was the water delivered on the…read moredate that was originally scheduled. On several occasions, the delivery was rescheduled two or even three times before it finally arrived. In addition, because our office is located in a commercial building, deliveries are often left in random locations without notice, making them difficult to locate and causing unnecessary inconvenience.

I am following up on my refund once again. It was not resolved, i wasn't refunded as I was told i…read morewould be. I was charged when i received the incorrect order. Now i'm being ignored. I don't understand how a business can operate in such an unscrupulous and unprofessional manner. Customer service awful, mailboxes full and when you get through they are just stalling asking the same questions telling you they will look into it and no one actually helps. They are thieves, don't order from them.

Ordered water for our business , they took my $80.50 and we have NO…read moreWATER!!!!! Tried to call the number on the website and it says " There is no voicemail box set up!"

I've been coming to this location for the past 4 years. They do a great job cleaning the gallons…read morebefore refilling them. The price is reasonable and the service is spot on. The only thing that I don't like about this place it that it's difficult to find street parking and they do not have a parking lot. Despite this, getting your gallons filled is an in and out ordeal. Highly recommend this place.

Really enjoyed the tour and museum experience with Alex and Barry the Brooklyn Seltzer Boys! $25…read morefor a ticket gets you the family history, a comprehensive explanation of the seltzer making and bottling process, a hands-on experience with the century old rotary filling machine plus a fresh egg cream. That's a drink with chocolate syrup, milk and fresh seltzer, delicious. Filling a bottle myself on the ancient bottling machine was super nerdy fun. I brought in a couple old seltzer bottles, for a few dollars Alex rehabbed the valves and seals, then filled them for me to take home, that was a treat! Good seltzer should hurt lol. The ticket price hurt a little considering how short the tour is, but seltzer is pretty much as authentic old New York as you can get. This place is deep in Brooklyn, from the A/C line get off at Euclid Ave and walk 5 min.

Best seltzer/sparkling water/carbonated water ive ever had, hands down. Everyone I spoke with and…read moreinteracted with was super nice and friendly. I absolutely loved getting these delivered to my doorstep on a regular basis. great price for a solid local product and service. Unfortunately I moved out of state and have had a huge seltzer bottle sized hole in my heart since.

Okay. So we're a small biz in Manhattan that's been with Ready Refresh (Nestle) for over a decade,…read moreand we finally got fed up with repeated awful service and cancelled our account. The Poland Springs water by Nestle is good and I was reluctant to drop them for that reason, but enough is enough. How much lousy service can we put up with until it's time to say goodbye. BTW, Ready Refresh happily held the door on our way out instead of asking what they could do to keep our account! Look, we all make mistakes from time to time, so that's no problem, and we don't mind if Ready Refresh makes an occasional error, it's just that they got to the point in which they didn't care about their mistakes. They'd deliver the wrong order and then I'd spend weeks trying to straighten it out. The Ready Refresh driver absolutely refused to ring our buzzer or knock on the door, and instead left the delivery in the hallway, which meant we didn't have a chance to notify the driver that the order was wrong. The list goes on and on. My point is, we didn't want to switch but our hand was forced, and so far, so very, very good! Manhattan Water Company did EXACTLY what they said they would. Delivered the right amount of bottles on the right day in the right way. Their policies are extremely clear and we know where we stand. If we change our order less than 24-hours prior to a delivery or refuse a delivery, we're going to get charged a fee. Very fair! As long as we both play by the rules I think this is the beginning of a beautiful friendship. Oh, and most important: The water (which comes from the Catskills) tastes great! I was worried it wouldn't compare to Poland Springs but it does indeed taste as good. If that didn't work, none of the rest mattered. So we're happy and hoping to spend the next 10 to 20 years with MWC!

I highly recommend the Manhattan Water Company. I've been using them for about 4 years now at my…read moreapartment and have always had excellent customer service. The water tastes great! Marc is wonderful and responds quickly and is always able to accommodate my delivery requests the same week. I started with the Manhattan Water Company as a student and they delivered to my dorm room. When I moved out they picked up my water unit and set me up with a new unit in my apartment that I have been using ever since. I have only had 1 leaky bottle over 4 years and they were quick to replace it. The gentlemen who deliver the bottles are consistently excellent as well. (Shout out to Louis!) Thank you so much!