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    Dewalt Service Centre

    2.0 (3 reviews)
    ModerateHardware Stores

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    1 year ago

    Horrible service. You can't call, nobody ever answers. Dewalt should drop this company as an authorized dealer.

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    3 years ago

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    16 years ago

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    Princess Auto

    Princess Auto

    4.4(7 reviews)
    0.8 kmBurnside
    $$

    I've been a fan of Princess Auto since it was a fledgling mail-order business back in the mid-…read more1960s. It's a place where you can find quality parts and surplus parts at cheap prices AND their warranty is exceptionally - "If you aren't happy, bring it back and get your money back." I've done that on a couple of occasions when I had bought some piece on 'spec' that it would fit, but didn't - they honoured their pledge: No questions asked! Now their stores are in many larger Canadian cities and I look for them and spend my free time there when the wife is doing her thing at some girly store - Actually, she sometimes likes to browse there too.

    I like this place. I…read moredon't like it as mush as your everyday Canadian Tire, but i like this place. It is the at home handyman, the weekend warriors haven. It has everything, tools, power units (chippers, generators, etc), trailer accessories, welding, the list goes on. The house brand is POWER FIST, and i have mixed feelings on it. The prices seem to be as good or slightly better than the Mastercraft (Cdn tire brand) but i don't feel the quality is on the same field, althoguh close. Do i own Power Fist tools? Hell yeah, for what i do, i usually go with the best price! Yes the place seems like it is in disarray, with stuff everywhere, but spend a little time in there and it makes sense. Although that could be due to my ever increasing insanity. Need a tool for something to do at home, keep this place on the list of places you search. You just may be surprised.

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    Princess Auto
    Princess Auto
    Princess Auto

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    Payzant Home Hardware Building Centre

    Payzant Home Hardware Building Centre

    3.1(7 reviews)
    9.4 kmSackville

    My experience with Payzant Home Hardware Building Centre was, by far, the best ever. They renovated…read morea condo for me and I can honestly say they went the extra mile for us. Their professional approach, kind and courteous service and patience with us will always be remembered and appreciated. The workmanship was absolutely fantastic and no detail was too small, they looked after everything for us.

    If you are looking for a company to hire for home installations, do yourself a favour, and go…read moreelsewhere! My Husband and I had bought a new home (first and last new home I will ever own), and we were SO excited to have some renovations done to make it a little more inviting for us. We hired Payzant's Home Hardware in Lower Sackville to put in cupboards in our kitchen including a lazy susan garbage area and a dishwasher. We also had them rip out carpeting and install laminate flooring throughout the top floor of our home and install a hot water tank. There were so very many issues, it would be an extremely long read for anyone, so I will sum it up in bullet point. - I scheduled the movers for several days after the flooring was supposed to be completed. The day before the movers were due to arrive, the work was still not completed, and they did not even come to work that day. On the morning of the move, I called to ensure the workers had masks on as we were going to be there (I am immune compromised). I was assured they would have masks, but when we arrived, there was only one person working, with no mask, and he ended up being underfoot when the movers where trying to bring stuff into the house. - When they removed the carpet upstairs there was a very sticky substance all over the floors. The installation crew did not bother to try and protect the other floors in our home. They walked all through the main level of our home and the carpeted stairs. They did have a steam cleaning company in to clean the stairs, but we are still trying to get the stuff off the laminate flooring. - We were not asked to pick out a dishwasher, so we asked what dishwasher we were getting in advance and were told a Frigidaire. We like that brand so we never said anything further about it. When the installation was complete, imagine our surprise to discover it was a GE they installed. They came back and switched to a better model. - When installing the new flooring they discovered a hole in the floor where the railing was and told us the railing had to go and they could not use it again. We paid close to $2000.00 for a new section of railing. When they installed it, they drilled holes in the wrong spots for each spindle and neglected to nail in some of the pieces of wood in the top rail (and used the wrong nails when they did). They came back and nailed in the pieces of wood on the top. - They drilled two holes in the wrong spot in our new cupboards for our lazy susan. So right out in front there are two obvious holes. They did try to fill them and hide them, but you can still see it. - On our very first visit we were told we would need handles for the door cupboards, but the person we worked with was in a hurry so it was going to have to wait for another day. That day never came, and we were not asked again. When they installed the cupboards, they came and asked us where the handles were, and we didn't have any. They had to come back and do that too. Which was okay because one of the people installing took home a piece of our cupboard in his pocket, so they had to come back anyway. I could go on, there was more. The customer service was very much lacking. We were made to feel as though they were doing us a favour. We had to have people in our home so many times when it should not have been necessary. In the end, we have expensive new railing with holes in between every spindle, we have holes in our new cupboards, and some sort of a substance all over our floors. After weeks of trying to get things settled with the general manager, he offered us $250.00 off of the total invoice, which was over $20,000.00. I told him he was missing a zero, and he could either provide proper compensation for the damaged items in our home; or, come install new railing and a new cupboard. He responded by telling me if we didn't pay in 15 days, they would put a lien on our new home. I went to the BBB and they tried to get a response but had no luck. We paid, but I would never EVER recommend anyone use their services!

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    Payzant Home Hardware Building Centre
    Payzant Home Hardware Building Centre
    Payzant Home Hardware Building Centre - The Home Design Gallery at 250 Sackville Drive.

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    The Home Design Gallery at 250 Sackville Drive.

    The Home Depot

    The Home Depot

    2.0(28 reviews)
    1.8 kmDartmouth Crossing
    $$

    Home Depot Dartmouth do not buy appliances from them unless you can pick it up your self, they have…read moreArmour Courier services for delivery and Armour contracts out to Heritage Movers and these people are very unequipped to deliver appliances. Heritage just delivered a 300 pound Refrigerator to us in a truck with no power lift it was slid down over the back of the truck laid it down on it's side on our gravel driveway to remove the bolted protectors from the bottom before bringing it into the house, they then uprighted it on the gravel wiggling it around on the loose gravel to have me look at it and there was a large dent in one side of it I don't think you have to wonder how it happened wish I would have saved the video on our security cameras your local Garbage Truck looks good compare to what that refrigerator come in I refused to accept it. We also had a washer and dryer delivered by Heritage earlier they damaged our laundry room floor even told us and they did it, then got us to sign for no damage to the appliances as we thought and was not told that if we sign it we would not be able to claim for our floor, we are older people so now to hire someone to replace that floor I'm sure with todays prices we are looking at $2000.00 and Home Depot do not have your back. We went to Home Depot Dartmouth they put in a claim to Gallagher Bassett Canada the company they are insured with and after several weeks we were refused because we signed the slips so we got screwed good by Home Depot and their insurance company. In closing my advice to people I know and to anyone reading this is to avoid Home Depot they are not there to help you.

    I needed to pick up a couple things and had been putting it off for a while due to Covid, but it…read morewas time. I dawned my mask and hit the isles. Stunned at the choices in the paint stripping/removal isle, I overheard a super cheerful woman helping one isle over. I waited until she finished with the customer she was helping and approached, keeping my social distance. She was super helpful & knew just what I needed. Perfect, the one star in the review - it's her. I grabbed the other item - something I had purchased before and knew exactly where to find. Navigating the store was a bit tough as I found a lot of the isles do not have arrows, no one really knew where to go sometimes. The inconsistency in staff wearing masks was a bit confusing to me. I finally wandered (not far) & found my last item: electrical wire. The signs very clearly state, cannot be purchased without associate assistance. Okay, let's find someone. I noticed the orange smock on a gentlemen about 15 feet away, I advised him whenever he was available I would need some assistance with the wire. He assured me that was no problem and continued assisting someone else. TWENTY MINUTES LATER I am still waiting, two men have been and left without getting wire, I continued waiting. I had even overheard another associate telling another customer that there was no one working in this department. I could still see the associate who assured me that he would assist - still not assisting me, but others in the seasonal department. I went to customer service desk, who were very visibly stressed and overrun with orders. There were two staff, the female was assisting one customer with her husband picking up an online order and loudly complaining to her male coworker. After standing on the customer service side and waiting for them to finish, the male associate asks if he can help, I advise I've been waiting twenty minutes for wire & just need some help. I am again assured that someone will be over and I head back over to wait. Over the following twenty minutes I witnessed a staff member walk behind me four times without asking to assist me and two other associates walk by. After fifteen minutes, I decided to pick up my phone (now at 12% battery from entertaining me waiting for almost an hour) and CALL THE STORE. After a really long ringing (convinced I heard my call ring from one phone to another along the front of the store before eventually being picked up by the female at the customer service desk, who screamed so loudly into the phone I couldn't even make out what she was saying. I asked for the stores manager. She wanted to know my concern to know which manager to send me to and I explain I have been in the store waiting for help for over 40 minutes. After a short transfer, a short conversation with a manager, one store intercom page (THE FIRST ONE) and ten more minutes of waiting, I left. I didn't even want to buy the items I had already picked up. I do not ever want to consider this store as a reasonable option for an establishment to encourage anyone I know to spend even a dime. Even in a pandemic. I am reconsidering future plans for moving to a lock-in where this would be my closest hardware store after the worst experience of my actual life.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Dewalt Service Centre - hardware - Updated May 2026

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