Hardware Services has moved out of the dank Killam bowels into the light of day, in the South…read moreCommons of the library. Hallelujah! If you're a student, this is a great place for you to have repairs done to your computer or printer. Their rates are pretty good and in my experience, I've ended up paying less here than I would have, had I taken it to a non-Dal affiliated shop. They estimate about $30 for PC repairs and about $60 for laptop repairs. They can also provide students with new batteries for their laptops, as well as power cords and a slew of other computer related accessories. They often have to order the parts in, so expect to wait a few days for your request to be filled. As a student, I took my laptop to these folks a few times. They are sometimes able to to provide warranty covered repairs, charging the company instead of you - but that's something you'll have to ask about. Be prepared to show your proof of purchase or warranty info if you're hoping to skip paying the bill. Hardware Services is a great Dalhousie resource. Take advantage while you can, Dal kids!

I'm thrilled with the service here! Judy is the most helpful and pleasant to deal with computer…read moreservice person I've ever encountered. I brought my Mac in for what I thought was a hardware issue, and it turned out it was software which is not covered by warranty, but even though she had it for a few days and tested and repaired everything on my gigantic hard drive, I was shocked at how reasonable the fee was. I've been charged more than double for much, much less at other computer service places. I was also very impressed with the level of communication they encouraged between myself and them. They totally understand that people are in a mad rush to get their computers back, and every time I phoned them, they took time to explain exactly what they knew so far, what they were doing next, and told me when to call back (sometimes just a few hours later) It's so nice to be kept in the loop.

Armitage hardware looks like a locksmith's commercial warehouse but they help the public as well. I…read morewas looking for a replacement brass backplate for my hundred year old front door lock. The knowledgeable owner didn't know of anywhere locally that would have one. He suggested replating the item and went through old business cards and found a local electroplating company that may be able to replate it. He then remembered that he had a box of used brass plates. I dug through them and bought a few - $4.00 each; they worked perfectly on my door. Then I went back for a new door knob set to fit the new back plate. The service was cheerful professional and helpful. I'd certainly recommend them for any locksmith issues.

The customer service provided by this business is awful. Their products are over priced for being…read more"wholesale" and when I asked them a question about a key I was having issues with, they were arrogant in response and offered no support or tips towards a solution. The front staff are all male, seemingly 50+ years old - cranky would be the best description. No smiles and no chit chat. Take your money and your business elsewhere, you'll be happy you did.

Before it was Richelieu hardware lincoln park, it was Outwater hardware, for 35 years i got my…read morehardware and cabinet doors there, after it became Richelieu, I continued to do my business there for a year, now I'm leaving and will never go back, they are incompetent, arrogant, and will not make good on their own mistakes, I sent in a fax order for doors, they totally screwed up the dimensions when ordering the doors, i proved it to them, and they would not make good on their mistakes. Horrible company.

Had to update the name of the company, because it is actually Richelieu, no longer Atlantic…read moreCountertop & Hardware (Even if that's what still comes up when they call you). I went on the referral of my folks whom had dealt with them back when they were AC&H.. because they were always good with prices of hardware. I was (and still am... SPOILER ALERT!) in search of 20 or so drawer and cupboard pulls for my kitchen. They have a great, concise (if not put into a smaller space) display area for their retail sales. They are pretty contractor/decorator heavy business, so understandably, the retail side is a little less populated. But after looking through all the options, I picked a few out, and the woman had to look up the SKU numbers. They all came out to over 5 dollars (which when you consider I need 20.. is a little ridiculous).. so I had to work my way out of that sales situation. The woman was pleasant to her credit, especially when I heard the price and she got the feeling I wasn't looking to pay that much, and I appreciated that. But if you're not worried about price too much, then Richelieu is the place for you. (How's that for a tagline)

I am writing to share a frustrating experience I had with the customer service at your Halifax…read moreBayers Lake location, which has left me feeling disregarded and disheartened. In late July, I purchased a 16 cu. ft. Vissani deep freeze from the Bayers Lake store. Unfortunately, by mid-October, the freezer stopped working, and I lost all of its contents. I tried various solutions but couldn't get it working, so I sought warranty assistance. However, I couldn't find my receipt, which I needed for the repair. Initially, I contacted customer care via telephone, and the representative assured me that my receipt could be retrieved at the Bayers Lake store. On October 28, I went to the store, providing a three-day purchase window, the exact sales amount, and the model information, hoping they could locate the purchase. I was informed, however, that since it was a cash purchase, no record could be found, and no one offered assistance in locating it, despite the details I provided. I requested to speak with Assistant Manager Lyt Adams, who offered a full refund if I returned the freezer, though all I wanted was a working freezer. Initially, all I was looking for was my receipt so I could go through the warranty process and have my freezer repaired or replaced. However, I accepted this solution and was given paperwork to return within the week with the freezer. On October 30, I returned to the store with the freezer and paperwork, only to be told by a different associate that I could not receive a cash refund, only store credit. The associate's attitude made me feel as though I was doing something wrong, and it was made clear that store credit was my only option. Reluctantly, I accepted the store credit. On November 7, I found my original receipt and returned to the store, expecting that I could now receive a refund instead of store credit. I spoke again with Assistant Manager Lyt Adams, who said he would escalate the matter to Store Manager Ashley White and assured me that I would hear back from her. The next day, however, I received no call from Ms. White. Instead, Mr. Adams called me later that evening to inform me that there was nothing they could do, and the first thing he pointed out was that I was now past the 90-day return period. However, when I initially visited the store and spoke with Mr. Adams, I was within the 90-day period, so this feels especially frustrating. Throughout this process, all I wanted was a working freezer. I would be more than willing to purchase a replacement freezer from Home Depot, but there are no comparable models available in size, price, or immediate availability. I am disappointed that no one assisted me in locating the receipt initially, nor did anyone attempt to find an alternative solution to the product failure. Instead, I was left with store credit and no suitable replacement options in stock. This experience has left me questioning Home Depot's commitment to customer satisfaction. I hope this feedback will be taken seriously to improve service for future customers.

Home Depot is a great place to go if you're looking for a particular item that is in their flyer,…read moreother than that, I find it rather expensive! I went into this particular location last week because I was looking for taps for my kitchen sink. I found the staff to be rude and not helpful. I didn't really know what I was looking for and nobody asked me if I needed help. I found the kitchen tap isle, but walked out without purchasing anything. Before I went to Home Depot, I went to Rona for an idea on the prices. After glancing at the selection and prices at Home Depot, I decided to go back to Rona!

I was waiting outside 30 minutes for them to open on Saturday morning, all the workers are just…read morestaring at me like I'm doing something wrong. If you want to open at 8:30 on Saturday then change your hours, if you're going to list 8am, open at 8am so I don't waste my time.

Well Rona- heading into your almond street location is like trying to get groceries at the corner…read morestore. You're guaranteed to not have something I need. Seriously....if you're reading this review and have a small project, want a laugh and are in no rush to complete your project, head to this Rona and try it for yourself. It's mildly hilarious! I've been told they don't carry items that I've found on my own. And their shelves sit empty for weeks, while stock sit outback and above shelves. This place cracks me up. At least it's always a good laugh when I fall victim to the convenience of it's central location. Thanks for the laughs Almon St. Rona!

Today at Canadian Tire Quinpool it took three employees to correctly answer the question "what…read moreaisle are the lightbulbs in?"

they closed the store early due to a 6-centimetre snowfall?? this is absurd!! i took a bus all the…read moreway across town to get here!! there's a lot more to canadian tire than canadians.

Confused. I think that would best describe my first visit to Lee Valley…read more I've ordered from their website for my Dad a number of times but decided since I was headed to Bayers Lake anyways, that I'd stop in to the store. That was a mistake. I went in on Saturday morning and was completely overwhelmed as I walked in to find at least 100 people wandering around the store. There was no signage to tell me where to go or how to order...so I wandered around for 5 minutes trying to find someone to ask. When I found someone, and told him what I wanted, he did a search on his computer, said he had it, and then told me I'd have to get a number and wait in line to get the product. Wait, what? So I just waited for you to find this on your computer but you can't actually help me at all? Thanks. So I took a number and waited 10 minutes.I was 167, they were on 129 and moving slowly. I was done at that point. I was confused because I didn't understand the sales process, annoyed because there was no one to help me figure it out and frustrated because for all their amazing products there was NO customer service at the store. I'll be going back during non-peak hours to try again but I am not happy about it. Next year I'll order online or find another store. This experience left a bad taste in my mouth.

I really like Lee Valley Tools because I'm a hardware and tool geek. Great store for the woodworker…read moreand turner, also for the serious gardener. Their prices aren't cheap but the quality is almost always superb and their tools are first rate. I love poking around for gadgety things here, and it's a good place to buy stocking stuffers. It's a fabulous source of cabinet hardware (knobs, pulls, hinges, clasps) in a mind-boggling range of styles and at a variety of price points. They put out the most beautiful catalogs imaginable, too. I agree that having to take numbers and wait for the staff to fetch your items can be a little cumbersome, but you can avoid this by ordering online and picking things up at the store.

High-end fixtures supply store, with low-end customer service, exacerbated by weak relationships…read morewith their vendors. We ordered a sink and faucet from them for our kitchen. The sink arrived damaged, and the faucet took months to arrive (late, only delivered after we made daily phone calls to check on status). When it finally arrived, it turned out it had a design flaw that they (The Plumbing Barn) neglected to mention to us. Not what I'd call "expert" service. Be prepared for extremely long waits for ordering any items (including parts), and don't expect any help/flexibility from the staff. As much as I'd like to support local business, I'd recommend saving your money and going to HD or Kent instead.

We bough a excellent German made kitchen fixture from them which I thought quite expensive (we were…read morein a rush) , but when I reviewed pricing on the web - they had the best price by a substantial amount! We'll certainly go back to try them again.

My experience with Payzant Home Hardware Building Centre was, by far, the best ever. They renovated…read morea condo for me and I can honestly say they went the extra mile for us. Their professional approach, kind and courteous service and patience with us will always be remembered and appreciated. The workmanship was absolutely fantastic and no detail was too small, they looked after everything for us.

If you are looking for a company to hire for home installations, do yourself a favour, and go…read moreelsewhere! My Husband and I had bought a new home (first and last new home I will ever own), and we were SO excited to have some renovations done to make it a little more inviting for us. We hired Payzant's Home Hardware in Lower Sackville to put in cupboards in our kitchen including a lazy susan garbage area and a dishwasher. We also had them rip out carpeting and install laminate flooring throughout the top floor of our home and install a hot water tank. There were so very many issues, it would be an extremely long read for anyone, so I will sum it up in bullet point. - I scheduled the movers for several days after the flooring was supposed to be completed. The day before the movers were due to arrive, the work was still not completed, and they did not even come to work that day. On the morning of the move, I called to ensure the workers had masks on as we were going to be there (I am immune compromised). I was assured they would have masks, but when we arrived, there was only one person working, with no mask, and he ended up being underfoot when the movers where trying to bring stuff into the house. - When they removed the carpet upstairs there was a very sticky substance all over the floors. The installation crew did not bother to try and protect the other floors in our home. They walked all through the main level of our home and the carpeted stairs. They did have a steam cleaning company in to clean the stairs, but we are still trying to get the stuff off the laminate flooring. - We were not asked to pick out a dishwasher, so we asked what dishwasher we were getting in advance and were told a Frigidaire. We like that brand so we never said anything further about it. When the installation was complete, imagine our surprise to discover it was a GE they installed. They came back and switched to a better model. - When installing the new flooring they discovered a hole in the floor where the railing was and told us the railing had to go and they could not use it again. We paid close to $2000.00 for a new section of railing. When they installed it, they drilled holes in the wrong spots for each spindle and neglected to nail in some of the pieces of wood in the top rail (and used the wrong nails when they did). They came back and nailed in the pieces of wood on the top. - They drilled two holes in the wrong spot in our new cupboards for our lazy susan. So right out in front there are two obvious holes. They did try to fill them and hide them, but you can still see it. - On our very first visit we were told we would need handles for the door cupboards, but the person we worked with was in a hurry so it was going to have to wait for another day. That day never came, and we were not asked again. When they installed the cupboards, they came and asked us where the handles were, and we didn't have any. They had to come back and do that too. Which was okay because one of the people installing took home a piece of our cupboard in his pocket, so they had to come back anyway. I could go on, there was more. The customer service was very much lacking. We were made to feel as though they were doing us a favour. We had to have people in our home so many times when it should not have been necessary. In the end, we have expensive new railing with holes in between every spindle, we have holes in our new cupboards, and some sort of a substance all over our floors. After weeks of trying to get things settled with the general manager, he offered us $250.00 off of the total invoice, which was over $20,000.00. I told him he was missing a zero, and he could either provide proper compensation for the damaged items in our home; or, come install new railing and a new cupboard. He responded by telling me if we didn't pay in 15 days, they would put a lien on our new home. I went to the BBB and they tried to get a response but had no luck. We paid, but I would never EVER recommend anyone use their services!