I have had both my Yorkies here for a visit. very nice staff! Mostly just purchases but i would…read moretrust this well established clinic.

I love this vet clinic! The vets are ultra caring abd also offer an after hours phone number that…read morethey do not charge for. Through the years they have helped me in so many ways. I have now moved quite a ways away from the area however, they still continue to be my first choice whenever I can make it out there. Kudos for the amazing work you do.

We were recommended to this vet but a coworker. All of the staff were great. sadly we only had two…read morevisits before we lost our dog. A few weeks after our dog passed we received a condolence card with a hand written message signed by the staff. it's a little thing but it means a lot. I would recommend this vet clinic they are caring and the level of compassion they showed amazing.

I have been taking my dog and cats to best friends for many years…read more Very friendly and professional staff. I feel my pets are very well taking care of here. Highly recommended.

It's been a very long time since I've had to have a pet spayed (last several cats were purebreads…read moreand came to us already neutered). Anyways, I originally booked through my regular vet clinic and was quoted between $500-$600 (I don't recall the exact number). Decided to do some research, not specifically related to a cheaper fee but just figured that who better to do the surgery than a spay clinic when they do these surgeries all day/every day and are likely to be much more experienced at them. I read the reviews and was pleasantly surprised, especially since I'm located on the north side, this location is excellent for me. I called in to book, there was a several week wait but I was able to pre-book. Left my $50 booking deposit which I was a little leary of but everything worked out great. Bella's (cat) spay went perfectly well. Her incisions were minimal and neat and tidy. She was back to her self the very next morning and didn't seem bothered by her surgery at all. We paid $325 in total which included her pre-surgery blood work (optional), IV fluids during surgery (optional but suggested), pain meds during surgery plus after surgery pain meds (2 days worth, again optional but recommended). I opted out of getting the cone. We decided to buy one at Pet Smart which we will now return as it wasn't needed as Bella was really good about licking (to be honest, they did such a great job with the surgery, there were no exposed stitches or anything for her to chew or pull on anyways). All in all, we're extremely impressed with the surgery, how well Bella has done. We did keep her in our master bedroom for 1 week post op to reduce her movements but she was hopping up on our bed and night table and getting around just fine on the morning of day 2. You'd never know she had a major surgery other than for a few hours after the surgery she was pretty wobbly and groggy. We saved a nice chunk of money, but most importantly, she got great care and did so much better than I remember my last female cat doing (incision was massive in that day and age). Really pleased with this clinic, they called to give us an update on the day of her surgery, we picked her up earlier than expected, we even spoke with the Vet because we called with a few questions about her blood work, the vet answered all of my questions and put my mind at ease that all was good with her bloodwork. Received a follow up call 3 days post-op to check on how Bella was doing and how her incision looked. I highly recommend this clinic. They were great to deal with every step of the way and the prices were much more reasonable than our regular vet clinics price. Also, FYI Bella was approx. 7 months old at the time of her spay surgery, if this helps anyone else. It was suggested (by our regular vet clinic) that we do it before the springtime when cat's typically go into heat, but not earlier than 6 months of age.

Speaking of my last visit with my Staffie. I had him neutered there, check ups and vis for ear…read moreinfection. First ear infection I was given drops to put in his ears. It was a bad infection. one vet said my dog had environmental allergies.Another visit I was advised to change his diet to a hydrolyzed kibble because of his allergies. I was told that their dog food was best and advised against getting it elsewhere. I said I would consider that option but I was being pushed by the vet to buy their stocked dog food at a cost of $270.00 a month. I was given ear drops for my dog. Next visit my dog was scratching his ears and body. I was told he had gunk inside his ears and a little inflammation. A rx was given to me for ear drops same as before but this time some anti inflammatory pills ($72.60) in which he has to take daily till done in 7 days. The drops looked like there was only enough for a couple of days at a cost of $84.90 (not cheap). Same symptoms as before but now pills added on. 2 days later I called them to let them know that it wasn't enough for the next 5 days. Because of the cost I called G&E pharmacy and they could dispense it for $47.68 and of course I would rather that option. I asked the vet clinic Edmonton Spay and Neuter Clinic if they would kindly fax it to G&E pharmacy and I was told for a $35 fee to fax it. I was so upset as I felt I was being gouged. I went there and picked up the rx and had it filled at G&E pharmacy. Edmonton Spay & Neuter Clinic puts money ahead of the animal. I'm made to feel it's all about the dollar. I will not be going back there and definitely don't recommend. The front staff are wonderful but the doctors want the big bucks.

We cannot express the gratitude we feel for the kindness, compassion and professionalism of the…read morestaff, particularly our veterinarian who helped us through the difficult decision making process of euthanasia for our beloved boy Louis. Over the years we have had to make this decision for 3 dogs but never had we been treated with more empathy and respect. End of life decisions are so hard but we were able to give our Louis the loving end that all good boys deserve.

Gotta give thanks to Dr. Pettifor for all the help I've gotten with my bearded dragon Smaug. I…read moreadopted Smaug from really poor living conditions and it's been a tough road. The person who I got her from wasn't looking after her properly, so over the course of about a year and a half we've been doing what we can to get her health in order. I'm glad to say she is doing very well! Dr. Pettifor diagnosed her with gout and since then its been a battle but she is doing so well with her medicine and is a happy healthy dragon. I've rescued a few reptiles in my life and Smaug has definitely been the most difficult but also the most rewarding. I also find it harder to find an exotics vet than it was in Calgary - so I'm glad that we found one. She seems to care for the animals a lot which is important when you have a tiny lizard to look after (and other pets too). So thank you very much to Dr. Pettifor and all the staff here for helping with Smaug! We love her so much!

Called and the person who answered encouraged me to come in. So I brought my dog there and they…read moretold me to leave her in the car. They then told me that they wouldn't see my dog but advised me to buy some products from their store. I could have gone to any pet store to get the (overpriced) items they were suggesting. Advising me to drive more than halfway across the city just to try to sell me stuff was extremely annoying, especially considering they could have told me everything that they did over the phone.

So supportive and sweet to my family when we had to put our fur baby down. Love this place. Such…read morekind workers.

I brought my dog in for a check up and shots, all was well very friendly staff…read more I was told to bring her back in 3 weeks for her booster, when I paid I was charged for the booster AND another check up, to pay for 2 check ups in 3 weeks seems unfair. Terry W.

This clinic has been amazing to our family and our pups since we moved here last April. We went…read morethrough a rough period with our geriatric dog, and all of the staff were incredibly kind and supportive. Dr. Nick went as far as providing a home visit for our dog, who was having cardiac issues. When we had to put our oldest dog down due to end of life medical issues, the staff made this process very straightforward yet still provided an incredible level of care and support. While this was heartbreaking for us, I was blown away by the kindness and empathy displayed by their entire team.

I cannot recommend Greenbank Vet enough. We have dealt with them for years with our dogs, but…read moretoday I was truly touched and amazed at the level of commitment they have to the animals as well as the owners. We had puppies born last night and one puppy had serious medical problems where she had to be put down. They had us come in as soon as possible, double checked the puppy and helped me through my grief with respect and sympathy. The price was beyond affordable and a balm to an already stressful and emotional day.

The staff and the vets are amazing. Our pup loves his visits there as he always gets a lot of…read moreattention coupled with delicious treats. And yet, we cannot make him stand still on the scale- what a goof. Here you would not feel pressured into medicating/ vaccinating your pet unnecessarily and you would not be judged by the price point of the food you choose to feed your pet with. You will be presented with professional opinion and options.

My 10 week old puppy chewed thru an electrical cord and the shock burned his mouth and caused his…read morebreathing the be short and laboured. He was in so much pain! The Dr did blood work and took xrays. said his chest xrays were fine that the shock lowered his blood pressure making him cold. 2 hrs later gave him some pain meds Was told we could take him home. he was in so much pain we took him to the emergency where the DR's there looking at the same xrays said his lungs are filling with fluid and the damage from the shock is catastrophic. How can the Dr misread a chest xray so bad. They made it seem like our puppy would be fine. Meanwhile our dog was actually dying. very friendly staff just to dumb to be of any use. unbelievable really. Avoid this hospital! Drive to he one 3 min down the road. Your pet will thank you.

This place is truly a blessing. The people here are so compassionate and understanding and try to…read morehelp you any way they possibly can. You feel more supported than alone and at our time of need they helped us. If I could ever return the blessing they gave us, I wouldn't hesitate. Thank you to all the people that helped us and saved our cat. We have never seen her so happy since she was a kitten. Bless your souls