So many good and bad stories. Getting your bill takes an abysmal long time. Since the new owner…read moretook over I acquired a new puppy and am trying the other vet in town. The prices are astronomical and they will want blood work if your dog looks poorly. Then try to sell up from there. Not for people on a budget. As well, they have a pigeon in a cage he can barely stretch his wings in and I've never seen him out of it. So sad. How lonely he must be for his own kind and room to move.

We had a great experience considering the circumstance very professional and knowledgable and took…read morethe time after to visit

Thanks Dr. Smith Always thorough and friendly with my double…read moreaddition. Bert and Ernie enjoyed their visit

Very knowledgeable people, great customer service and helpful with information on my new puppy…read more Thanks guys!

I had been dealing with this Veterinary Hospital for years 15 in fact, my concern is this they do…read morenot have after hours or weekend Vets on call for emergencies for small animals. I had a medical emergency with my pet on a weekend I was S.O.L., they have no on call Vets for small animals. When you phone you will get a recording that directs you to a Vet Hospital in Edmonton, at one time they did have after hour services that is why I switched from another Animal Clinic. My case in point....I had an emergency with my pet dog on a weekend and was unable to reach anyone, I drove to Edmonton to see another vet, thinking that after my pets files could be transferred to this Hospital to continue on with his care....I called the office during weekday hours and spoke to Scott a vet explained the situation and that my dog would need a blood test ( as it was confirmed in Edmonton my dog had hypothyroidism and with the treatment he would require additional undated blood work) he advised me he would have Dr. Casper contact me that was 2 months ago and I am still waiting. I got the distinct impression that because I took my dog to Edmonton (as per their after hour telephone message) they would no longer continue his care...I am very disappointed. That after 15 years of going to this office they would treat their patients like this and I would have to continue his care in Edmonton..... Up to that point I had no issues with this business. My only wish is that Vets today cared as much for their patients, as owners cared for their pets who are willing to pay the ridiculous prices they charge even after hours. Very Disappointed

From the owner: Leduc Veterinary Hospital has been caring for our patients since 1949. We are a full service mixed…read moreanimal practice within the city limits of thriving Leduc, Alberta. Our patients are important to us and are a unique combination of rural farm animals and urban pets.

Awsome so happy with this clinic. Peanut is terrified of…read morevets. But Dr kolla was amazing and the staff is the most kind and caring. I decided also take my trama rescue cat Java to the vet they literally saved her life and the vet tech Gail was so amazing she was able to handle and examine my little java. Dr.kolla and this clinic I highly recommend. I had a dental and s lump removal for peanut and respitory infection for java . I have 0 complains and all positive feed back. I've been to many many vet over s span of 30 years and this one is the best so far. Thank you all west brook staff . You are the best

My experience with Westbrook Vet Clinic started out great - initially…read more Staff was really friendly and they were all excited about her, as they had never seen her breed before; a Black Russian Terrier. I then booked an appt. for her required second set of shots. (note: I spent quite awhile at that first visit, as what dog lover doesn't love to talk about their dog? LOL. I felt they were a bit 'heavy handed' about the insurance. But take it or leave it right? As it turned out - to get insurance for my dog; with a $250. deductible it would have cost me ONLY $500. plus per month. I just about fell on the floor. I was stunned that anyone could say that with a straight face. Seriously?!?! Obscenely ridiculous. I don't know anyone - with or without tons of money who would EVER consider paying such extortion-like prices.) However, the part that left me VERY UNIMPRESSED was that when I went in for my appt. (you know; pre-booked for that specific service?) The vet was friendly and examined her in a small exam room. He gave her the kennel cough nasal dosing and then proceeded to tell me that they 'were out' of vaccines. Sooooo NOT COOL!! But stuff happens and although I wasn't thrilled to have to return again; it was not the end of the world. Right? So, I return when the vaccines 'came in' and I was stunned to have a 'woman from the front counter' (what were her credentials? was she a vet tech? She didn't clarify anything) She just took her leash from me and promptly WALKED AWAY WITH MY DOG (not inviting me, the owner to follow or otherwise) she went into one of the exam rooms and passed thru the rear door (closing it behind her) I, of course followed, thinking 'what the heck are you doing lady?!?!' I open the rear door to their back room - where I said "Um, I want to be WITH my dog and SEE the vaccination" and there she was giving her the injection! Of course she may well have been a trained vet assistant but I'll never know! She was quite arrogant about the whole thing and acted like I was making a big deal out of nothing. I PAID for a physical exam and expected the VET to give her the injection. (I can go to G & E Pharmacy and obtain my own vaccinations for about $9 bucks. *** I have owned dogs forever and done this countless times in the past; when my pets were in great physical condition (you cannot do rabies yourself, but I had never taken any of my dogs out in the bush or forested areas so I never had rabies shots done) Needless to say, the 'in-stock' preparedness was a big FAIL but the 'woman-at-the-counter-walking-away-with-my-dog' (without explanation) was ENTIRELY UNACCEPTABLE. I have dealt with vet techs and have no problem. But in this case who knows what her training was? The ONLY reason I go to a vet is for 'THE VET'!!!! Never again. - TERRIBLE CUSTOMER SERVICE - I DO NOT RECOMMEND THIS PLACE FOR ANYONE - VERY POOR COMMUNICATION SKILLS They blew it, period.

I have been a customer of crestwood vet for many years, mostly seeing Dr. Todd Scott…read more My animals are rescues - both cats and dogs. Our latest additions are 2 kittens, along with our 2 elderly dogs. We trust Dr. Scott implicitly for the most remarkable compassionate care, with a good dose of dry humour mixed in! He has never recommended any treatment that was not necessary. He just knows what is best for the animal in any given situation. We love our pets, and take comfort knowing that they have the best care possible.

I can't say enough good things about Crestwood Vet, especially Dr. Doug Heffelfinger. He is so…read morecompassionate and caring, he really makes sure that your animal is happy, healthy, and comfortable. We had to find a new vet clinic and figure out what my dog was allergic to, as well as a few other health issues. Dr. Doug really works with you and your pet as a team. His main goal is the welfare of your fur babies. I've had great experiences with the other veterinarians as well. I will never bring my animals anywhere else! Shoutout to the vet receptionists too - so kind and the absolute hardest workers. They deserve a raise. PS - Milo the Boston Pug gives his love and sloppy kisses!

The Vet and owner of this business is a lovely human. Cleo actually likes going here. I live…read morenortheast but a friend recommended the clinic. He's very gentle, his prices are good and he and his staff genuinely love animals. Cleo had a growth on her neck that was weeping. he gave me an antibiotic shaved the area and assured me it's just a wart but to keep an eye on it. It's clotted now so she's on the mend. He also did all her shots and it was just over 200.00. Use this place you won't be sorry.

Took my ferret here even though it was totally out of the way. It's in the outskirts of the city…read moreand I live very central. But not only were their prices better than anywhere else, the staff on the phone very really kind and knowledgable. They were able to get us in same day and if you have a sick pet, you know how valuable that is. Everyone we interacted with was so friendly and upbeat. I really liked the energy there. I love how the vet did not rush through and spent a lot of time explaining. There was a great rapport between Carat and the vet, clearly this guy loves animals. Would highly recommend this place. Worth the drive.