Out of several flooring companies Sean was one of the few that answered the phone directly, no…read moreanswering machines or services. He came out promptly and provided a quote for replacing old worn pine flooring with new cherry hardwood in one room and refinishing the pine flooring in another room. He provide a fair reasonable quote. Sean and Nick performed the work beautifully, professionally and cleaned up. The floors came out amazingly. Will definitely hire him again for new floors in other rooms.

Unfortunately the work and effort did not meet expectations. From all the dealings with the owner…read moreI was led to believe I was hiring the owner and his company/employee(s) to complete my work. After the flooring was delivered and carpeting was taken out he never showed up. He said he had phone calls and photos to keep track. The person doing the work I was informed was a 'jobber' or contractor; they did not work for the company. For such an expensive job, if the company wasn't doing the work I'd expect regular 'inspections' in person as a photo can be misleading. When the work was completed all I heard was they wanted immediate payment (no final inspection) and after seeing the final work I understood because the work was done but not to the contract and not to what I would call 'reasonable' standards. I did see the work in progress not being done as agreed, but where the owner wasn't there and the way the work was underway in a less than desirable way (and ripping it out made less sense), I didn't complain or stop the work to the contractor as I'm sure the person I was paying would have charged me again to start over. Now I have to 'fix' parts that are just not right. One specific area to highlight is the actual flooring. The owner came to the house and measured it with a laser. I know when doing the work you don't want to run out and have to stop, but he bought a significant amount in excess (two full boxes plus many additional feet) that I had to pay for (and I expect overhead) and now have flooring I don't need. If he truly knows his work I'd expect a much closer estimate or he buys back extra full boxes to show good will (based on his apparent poor estimation). He also got wood with the wrong finish. He said he'd return it but that would have made a significant delay. I guess to try to justify the mistake (it's a drastic difference between the floors), he said what he bought was better. I was not there when all the work was being done, (I was in and out roughly half the days) but don't think the homeowner should have to oversee the job to ensure it meets the contract or expected quality. One specific item I'll point out; the company's correspondence normally has a statement "Our superior quality and customer satisfaction is guaranteed!". I was not satisfied for most aspects and I definitely don't feel the work was superior quality, at best average. When I pointed out that the work didn't follow what was put in writing he came back with what I would call excuses but to me they were backward and illogical, either way, I was not satisfied and he expected payment for work not done to what he put in writing. Again, how can he 'argue' when he never set foot at the work location during any of the actual work or after completion. These are my experiences and thoughts. I was asked to provide his name to a friend in the area but will not. When working with the government years ago, I would have rated this 'Do not recommend.'.

We recently built a new home in OOB and the builder used Quality Floor as the flooring company for…read moresupply and installation. We had a huge problem with flooring and tile work in the shower. The grout was defective or mixed incorrectly. The grout could not be cleaned and started falling out after a few months. I tried working with Chris for weeks and weeks without any success hoping he would review and recommend a fix and take care or the issue. ( likely just redoing the grout) Chris and Quality floors were not professional enough to even stop by to inspect the problem. I strongly recommend using a different company. They are great during the selling process . Unfortunately they do not back the products they sell or warranty the workmanship when something goes wrong Peter F

Great doesn't really explain how exceptional Rob, Tyler & Andrea were. We had a new hickory…read morehardwood floor installed on the second floor of our home , from removing the carpeting to cleaning up after every day.. to their polite manner dealing with a very difficult job , was second to ONLY their craftsmanship in installing a new floor. They were prompt and on time everyday which says so much about their work ethic . Rob & Tyler were godsends in helping to troubleshoot the logistics of every task that presented itself. Andrea was precise and professional through every step of this project . I can only say , if you're ever in the market for new flooring LOOK NO FURTHER. 100% the best !!!!

Sue was very easy to work with. She's very responsive, efficient and knows her stuff. They cleaned…read moremy bathroom and kitchen floors and grout. They look brand new. No harsh chemicals and floors were dry within 20 minutes. Highly recommend this company.

Really appreciate how responsive and easy to get in touch with they are. Very knowledgeable, and…read morehad a lot of different options and ideas for our bathroom grouting project. They also take COVID precautions seriously, with mask wearing and touch less payment options.

I selected A-Z to do about 1200 sq-ft of red oak floors and an oak stairway in my house. They had…read morethe best price AND they were able to meet my time requirements. They did a great job on the floors and I was amazed at how little dust was generated or left behind. I was also impressed at the lack of scrapping of baseboard paint when they edged the hardwood. A-Z was on time, reasonably priced (including on extras that I asked for) and very courteous. I'd use them again without question.

This company ruined my office floor! The smell of the stain that was used was so noxious I had to…read morehave another company redo the work that they did. A-Z promised to fix the floor, but then ignored my calls and texts. I had to pay a different company to remediate the work that was done. I couldn't use the room for almost two months!! This is a shady company that told me they wanted cash. Please think twice before hiring them to do your floors, you might seriously regret it!

On January 17, 2025, Seacoast Flooring was given a 50 percent deposit in the amount of $6,994.00 to…read moreinstall porcelain tile flooring in my home. The installation resulted in gaps under the tiles, misaligned tiles, grout lines that are a different width than the adjacent porcelain tiles, tiles that are chipped from leveling clips, and a transition that is a trip hazard. Seacoast Flooring has not been responding to any communications. Complaints have been filed with the Better Business Bureau and the Attorney General's Office. Any questions or if you would like to see photos or videos, or see for yourself, please contact me at marshabarash@hotmail.com.

I just had my second order of carpet from Seacoast installed. I went back for for a second time…read morebecause of the excellent experience I had the first time! Here's why I give them five stars: Exceptional knowledge concerning their products Polite, positive attitude of staff Helpfulness of staff Installers were also helpful, polite and considerate I highly recommend Seacoast Flooring!

worst customer service EVER!!! After speaking with Neil and giving him contact info and detail…read morequantities, I received a call back from Jen (rude rude rude) telling me or yelling at me that she did not have any info or quantities and that it was impossible to provide a quote without them and made it seem as if the problem was on my end and offered no solution to the big delay other than starting the order all over again. I know we are all busy but when I screw up I bend over backwards to fix, all Jen offered was yelling at her customer and half-hearted apology. Might be time for some customer service classes.

We bought treads, risers, skirtboads, a handrail and some other items from them to put in a new…read morestaircase. They worked very well with my finish carpenter so that we had just what we needed. They stained the treads to match an abutting floor and the risers were a clear finish. You cannot tell the difference between the flooring and the stairs which I bought from 2 different companies. They matched the stain 100%. We are happy with the quality and customer service that we received. I

I bought a Bosch dishwasher from this store this week. The two gentlemen who delivered it were…read moredelightful and very focused on doing a good job and cleaning up after themselves. They were so polite and concerned with my happiness. i had hesitated to spend the money on a new dishwasher at this time but now I am so glad that I did. I have a beautiful new dishwasher in my kitchen, and I feel good about supporting a local family-owned business. Joey was my sales representative, and Bob and Justin did the delivery and installation. I will definitely call them the next time. I need some thing!

I went to Central Furniture because of the ratings they have received. I was pleasantly surprised…read moreto see Mark Weeman! I knew I was in the right place, and was able to talk to a trusted friend to many people from the next town over! I am extremely happy and will be making future purchases through Central Furniture!!!

I have used B&D twice, in two different homes. Both times they traveled far to reach me, without…read moreany delay, and truly saved me. I can't say enough good things about them. They are so hard working and dedicated, do incredible skilled work and on top of all that, they charged less then every other company that quoted me. Besides sanding and refinishing, they also did repair work. They are amazing and fast craftsman. I hope they continue to stay in business. I will definitely use them again and highly recommend.

I have had B and D for refinishing floors a number of times with exceptional results - I own a two…read morefamily and had a tenant that had plants that leaked over a period of time- huge stain- I could not imagine it could be fixed- just had a heating pipe replaced with a three inch hole in the floor- both times the results were like a miracle! Both times you could not even spot the repair- highly recommend!