They are locally owned, have worked on the Watt's House for the community and are good at what they…read moredo. Fair pricing and quick response times.

The service was great that technician that came to my house was very knowledgeable and very nice. I…read morethink it's a great value. I would recommend this company to anyone.

Super nice workers and office/admin staff. Very helpful and happy to explain pros/cons of different…read moreoptions. Honest. Rapid response to service request and transparent about costs. Excellent service at a reasonable cost.

they were here on time. They called me or texted me 30 minutes before. And Sean's work is beautiful.read more

This place is wonderful. I needed a new propane hose for my vintage camper and was having a hard…read moretime locating the fittings that I needed at the regular hardware stores. Stopped in here and they made one on-site for me, exactly the size and length that I needed. Hard to beat that! Price was fair and the staff were friendly.

We have an old Weber grill that was in need of some parts replacement…read more The Lowe's and Home Depot's, and Ace Hardware's of the world simply do not carry parts for older models. I could have ordered what I needed on Amazon, but I elected to purchase locally from Hometown. It's hard to believe, but an actual HUMAN BEING answered my call on about the 3rd ring. Hometown Hearth had to order an item, but it was here in 3 days...and the prices were nearly identical to what I found online. A real human called to tell me that my order was in. When I picked it up, there wasn't any codes to enter, or anything to scan. The person simply handed my parts, and I left a happy camper. Buying locally from the dwindling "mom and pop" stores is THE way to go! GREAT customer service, NO fiddling with codes, passwords, or dealing with (often) clueless big box store assistants. If you are in the market for anything from simple BBQ parts to high-dollar grills and wood stoves, THIS is a great option in the Portland Metro area. They are the real deal.

I purchased a Regency wood stove insert from Portland Fireplace Shop (PFS) about 5 years ago. I…read morecalled to get a replacement catalytic converter, they have, (I believe) a lifetime warranty. The catalytic converters on wood stoves wear out eventually. You just need to email PFS photos of the converter, they relay to Regency as PFS are their sales reps, and you get a new converter. Easy. Regency wanted more photos of the box itself besides the cat converter. Based on photos of some welds, they ended up replacing the entire wood stove insert for FREE. (I removed the old insert and installed the new one by myself). Portland Fireplace Shop (Kristin) was courteous, prompt and professional. Timely. Kept the ball moving forward in the process. Regency manufactures and stands by their products, obviously. Top notch, 1,000% recommend their products to everyone. I am grateful in this day and age of flakes and fakes - for a company that stands by their product so honestly. It is wonderful and so appreciated. Thank you. Allen Crimmins

I worked with Portland Fireplace Shop to install a wood insert stove into our existing non-working…read moreopen fireplace. The first time they came out they where prompt, and told us that our fireplace didn't have the correct dimensions for the insert (we had a very shallow firebox). They don't do masonry work, so I had to find someone else to remove enough bricks from the back of the fireplace to meet the install requirements. Knowing the desired install requirements I worked with the shop to find a stove that met my design goals and looked at various configurations. They were helpful throughout this whole process. After I had another contractor do the brick removal they came back out again to remeasure. This time everything was good and I ordered the insert. It was on back order and the estimate I got was for 2+ months out. This is fine, I was willing to wait. The insert arrived early, a month later, and we set up a time to do the install and inspection. They where on time, prompt, and passed inspection. The only negative part of the experience was that their installer routed the power cord for the fan incorrectly and it melted against the stove during the first few runs. I contacted them and they where very apologetic and willing to correct the issue. In spite of that, I would still do business with them again. They where timely, their communication was good, their pricing was reasonable, and I feel like I got the right wood insert for my place. Thanks again!

Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

My chimney was falling apart, the roofers were afraid to touch it. Family Chimney came out and…read morerebuilt the chimney with immaculate precision! A few weeks later I ran into an issue with the damper, and the owner himself came out and diligently worked on the issue until it was solved. Excellent business, highly recommend!

This company is appropriately named A+ 5 Perry lives up to his moniker. Perry provided more than…read morefireplace service. He also educated me so I could avoid future problems. He's courteous and efficient. I appreciate his careful effort to keep the work area very clean. I'm eager to refer my friends to Perry.

Very knowledgeable and honest service for a good price. Got our gas fireplace cleaned and working…read moregreat! Explained everything in detail and did not try to get us to spend more like most repair places would. I would definitely recommend him to others.

I needed a routine service for my Propane Fireplace Insert and my furnace. I did have to wait a…read morebit, but it was worth it. I took their yearly maintenance program for an added savings. The technician, Ted, was a nice young man. Very clean, polite and knowledgeable. He was very thorough and took care to cover my carpet, ensuring no mess. I would highly recommend this service company for all your heating needs. Joe, in the office is a kind gentleman and very good at communicating about your needs. A+ All Fuel!

Just had Dakota and Cody install a new "Electric Fireplace" in our home!! Not only is the product…read moreterrific but so were they... Fast, Efficient, and Professional! "All Fuel" installation and service can't be beat! Best of all ...they even took care of the financing!! This is an business you can really trust!! George & Jill Shoemaker

They live up to their name. Family owned business with a professional and personable expert. On…read moretime, informative, and reasonably priced. Highly recommend this company.

Cord provided excellent service to my family's gas fireplace. I am home sitting for them and while…read moregone their fireplace stopped working. Cord went out of his way during his busy day to add us in and get it fixed. We are so grateful and he did a great job, disassembling, cleaning fixing, and reassembling the fireplace. He left the job without a mess, and was efficient in his work.

Overall we were pleased with our experience with Bridgetown, however a few things took away from…read morethe best possible experience. +Very competitive pricing +Pleased with quality of work done -Final result looks great -Contractors left red chimney bricks dirty and did not clean -Contractors dug holes for scaffolding and did not repair -Contractors sprayed windows with debris from service and did not clean

Bridgetown masonry built this stunning brick fireplace over our existing fireplace. We are amazed…read moreevery day we look at it. Truly stunning and an amazing transformation. Can't say enough good things about these guys

We had our chimney and wood-burning fireplace inspected and cleaned. We probably haven't done it…read morein 15 years or so. The inspection confirmed what we already knew, the masonry and flashing on the chimney were failing. We have seen the mortar falling out onto the roof for years. Both the inspectors and the masons were amazed that we had no leaking. So we got a quote we were happy with and Chimcare sent Igor (and to be honest, his wife deserves a shoutout too, but I don't recall her name). They tore down the bricks, mortar and the old flashing and replaced it all with new materials. We also had the brick sealed and a chimney cap installed to keep water out. Igor worked efficiently, quickly and cheerfully and the quality of workmanship is outstanding.

Ryan was great. we just moved to gresham and needed to have wood fireplace serviced. He was very…read morefriendly, prompt and did a superb job. I would highly recommend Chimcare for all your fireplace needs. He also cleaned out my dryer duct that was clogged. now it's like I have a new dryer.