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    Device Doctor

    1.0 (2 reviews)
    Closed 11:00 am - 7:00 pm

    Services - Device Doctor

    Device support or repair

    Mobile phone support

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    4 years ago

    They sold me a scuffed LCD that broke within a week, they didn't offer repair or refund. Do not go here

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    6 years ago

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    Cellairis

    Cellairis

    (5 reviews)

    Price is very reasonable. About half the cost than I found online or through the big name stores…read more Works fine thus far. Fast service.

    Had phone screen fixed. After the phone was fixed, they said the case couldn't close all the way,…read morebecause case was bent. So gave it back with case partiallly open. Phone stopped working two days later. Brought it back. The person said, they never would have done that and given back to us. Asked how much we paid to have it fixed, told him and he said they would never have charged that much. Told us to come back in 20 minutes. In the mean time another couple was there. They had a screen put on their phone. Their phone stopped working after screen was put on. I kind of hung around to hear their resolution. He had started taking our phone apart and said the cable was broken and he'd fix it for 30.00. Told him he probably broke it opening it. He insisted we dropped it and they wouldn't give a phone back if it wasn't closed.he kept making up different stories. He called someone over to help him. That person remembered us and the phone and said, yes, he left the case open because the frame was bent. Still no resolution for the other people. They had a perfectly good working phone, still making payments on it, they change the screen and now their phone doesn't work. So mall security was called. They gave the couple their 130.00 back for the screen, but said they would never give them money towards a new phone. So they went to mall security office, so don't know the outcome. So we spent two hours between two complaints. By that point, I think they wanted to get rid of us, so they put a new screen, a new cable and a new battery and wow, the phone case closed perfectly! So, it was never put back right to begin with. They kept saying their was a 90 day warranty, but kept finding things wrong and wanting to charge us. They kept changing their stories, making both customers seem at fault. The security men stayed there until we were all set. Stay away.

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (9 reviews)

    Everything went well. Reasonable price, skilled technicians, quick service. Job completed perfectly.read more

    Brought my 2019 Macbook 16" in on 8/17/22 for a screen replacement. They quoted me $320 and about…read more1-2 weeks estimated wait time. I accepted. About a week later, I get a phone call stating that the replacement screen is actually $620 and I need to accept the overage. It's also recommended that I purchase the $25/month Asurion plan to expedite the service and decrease the price to $590. I need the laptop for work and I've invested a lot into the original purchase, so I reluctantly accept to the $590 price and the asurion plan. 1 week later, I call in to check on the status. They say I never accepted the overage. I tell them I accepted already and they should proceed and order the part. I call again the next day to verify that the part is ordered, and the phone is off the hook. Straight to voicemail. I drive there in person and tell them the situation. They say I still have not accepted the overage charge. I sit there with him for an hour until he puts the order through and actually processes the order for the part. 2 weeks later. We are at 9/23/2022 now. The part is installed and working. They ask me to come in the next day and pick it up. I arrive the next day, and immediately notice something wrong. The replacement screen's clamshell they used is Silver. My laptop is Space Gray. So now, half of my laptop is space gray and the other half is silver. I decline this and tell them to order the correct display. Today is 10/6/2022. Everytime I call to check on a status, the phone goes straight to voicemail. Whenever I stop by to check in person, the store is closed during normal business hours. Stay away from this location at all costs. My $2200 Apple laptop is gone and I do not know if I will ever receive it.

    Device Doctor - mobilephonerepair - Updated May 2026

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