I was recommended Device City by a family member. Wish I had never gone to see them. I brought my phone in October 26th to get the screen replaced. My deposit was half of the $140 repair bill. I was told 5-7 business days. On 11/7/2019, the 8th business day, I had not recieved any word from them. I called to find out the repair was being done then. Later the same day I recieved texts(see pics) saying it is damaged. I refused to take a broken screen to replace a broken screen. I was told they would order another. After receiving no communication on December 2nd I called during business hours 3 times. This is 36 days after I dropped it off. I had no phone over the holiday and am upset about all of this. On the third they finally answered. The owner, TJ was not available. His employee proceeded to tell me they are no longer going to fix it. Nothing is being done to make any of this right. I asked for TJ the owner to call me. He did not. This morning December 3rd I called. Same employee answers. Says TJ is not there. Claims he called already this morning. I have no missed call and no voicemail. I am offered a refund. I have already been without a phone for 37 days. After I got upset because they obviously do not care and are not honoring their end of the verbal contract to provide the repair the employee decides he is too sensitive for real talk. Proceeded to tell me to come up there and talk that way to his face while I am there. read more

Device City - Mobile Phone Repair Near Me - Pinellas Park, Florida

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I dropped my phone a few days ago and I was afraid I was gonna get a new phone. My screen was messed up and I don't have insurance. I'm from out of town and relied on Yelp to find this place. They fixed my iPhone 6s Plus screen less than an hour for a very reasonable price. Gabriel was really polite and nice about everything and I definitely recommend this place to anyone who needs their phone fixed. read more

Love this place! My husband dropped his iphone; the screen cracked and phone bent badly. They were able to fix his iPhone in a timely manner. Our favorite go to place when we need our screen or battery replace. Reasonable price. Definitely recommend Device City! read more

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They were fast, friendly and the most reasonable priced screen repair place I could find in st pete! I'd recommend to anyone and all my friends! read more

Bought my iphone 7 there 10 months ago, they said then we have a year warranty, a couple of weeks ago it got wet and took there to have it fixed. "Warranty was for 1 month" - they go, whatever I had to fix it so I go with it. Ended up paying 200!!! in the end (30 in advance for who knows what) and 170 when I got the phone back. Weeks later phone is still shit, screen goes black etc.. U called if they can clean it again maybe they obviously not. Avoid the place its a complete rip off!!! Took the phone to another place they opened it and said it was wiped with somethinh but has never seen a cleaning machine and some parts were completely missing from it. read more

Just popped in to have hubby's iphone 4 checked out. It just needed a new battery. $20 plus tax fixed and out the door in less than 10 minutes. Will be returning with my laptop as they diagnosis for free. Thanks again for a quick and easy fix of hubby's work phone read more

They stole the speakers out of my phone don't go there customer service is bad they owner was rude and soo where his workers very unprofessional read more

I just had my phone green replaced yesterday for 50$. Today I woke up to a small pressure crack at the top of my phone. I texted the guy to let him know. He told me it would be 60$ to fix it. I literally just paid 50$ yesterday. Then he proceeds to tell me I'm being ridiculous for asking for a replacement for free. They are not honoring their work or their warranty. I will never go here again. So unprofessional. I wish I could post screenshots of the conversation. read more

Seriously it will be a no brainer coming back to device city. Mike was super quick and precise. He let me watch him do the procedure. Literally took him 15 minutes. In and out like that, And they were the least expensive by far. 100$ for my iPhone 7plus. Definitely recommend Mike at device city all day. Thanks guys. read more

I am SO HAPPY to have found Device City! OMGoodness! They were able to replace my iphone screen so fast and efficiently. I did not have to wait long even though they had other clients.. it was a great experience. I felt very safe with handing my phone over to them... i had checked out on line about changing out a broken screen.. and read about the horrors associated with making one wrong move.. BUT.. Gabriel and TJ are total PROFESSIONALS! I felt comfortable with their explanation of what was needed to be done and I was able to watch them do their work. They are truly masters and I would trust ALL MY PHONES to them. Hoping I don't need to go back.. BUT if I drop my phone again.. I know where I am going! To Device City! Thank you Gabriel and TJ! Kate read more

Cool guys. Fixed my phone well! And threw in a free tempered glass for writing this review ;)

Fast service and great advice! Had a broken screen/lcd that was fixed in thirty minutes. Saved me from having to buy a new phone! Guys were friendly and gave advice on working with my cell phone company too. read more

I dropped my LG G2 and ordered a digitizer+lcd combo over Amazon. I attempted to replace it myself but I was an idiot and accidentally stripped one of the small screws that's hooked to the motherboard on the phone. Unfortunately, TJ couldn't get the stripped screw out. I asked if there was anything that could be done. He said normally we couldn't do anything for you, but with LG they have a way to replace the digitizer and LCD without removing the motherboard all the parts. He charged me a lot less than I thought it would cost and fixed it good as new! I was sweating bullets when I stripped that screw but now I am extremely thankful that he was able to fix it for me good as new! I absolutely need my phone for my business. Thanks again TJ and wouldn't hesitate to recommend Device City to any of my friends or family! read more

Great service. Very quick to fix my cellphone. Extremely helpful with information. Very reasonable pricing. Gabriel was great! Thanks!

Glad these reviewers got a good experiance.mine was ok till they had to stand behind their repair,thats when they pretty much told me out of luck,4 times to largo store ,unrepaired and finger pointing.instead of sayin sorry he should not have told u this.they insisted i was nt told and i guess i can t hear.screw this place.my phone was repaired at i paramedics for 30 $ less than these crooks and while i waited.if ypu re in for the long run avoid these guys cause with this service they wont be around long.and lucky nobody got smart with me or situation would have elevated.went in being nice knowing i was gonna get screwed n left same way. read more

These guys rule.. Super fast and friendly!! Fixed my iPhone in 10 minutes! And sold me a case so it doesn't happen again!!

My ipad screen was in pieces and the frame was bent. These guys fixed it in less than a day for a great price. Looks like new again. I would def reccomend. read more

So today I was threaten with the police after dropping the fuck bomb when the owner tech argued with me about a home button that was working just fine before there screen went out. I have spent over 700 dollars in this place and the business should advertise like prescription meds, because you take the service for one thing and end up with our other phone problems. I had them put a screen in a week ago the battery start tripping no no biggie cable looose. Bring it in assistant tech trying to sell me a battery and Touch ID ain't working. Bruh it was working just fine before I came in. Arguing about charging me another 65$ or 45$ (key the magic numbers for additional risk). Only check once he got mad for being forth coming in front of other customers. Finally he pops the plugs back in phone working fine. Screen blanking out today they parts. 90 warranty again they tried me with the home key thing and they magic numbers but went so far as to say he was going to call the police all cause they don't want to honor they BS warranty. Owner started lecturing me on how many business he has and there is something wrong with my motherboard really and customer service. Really I have on being in customer service over 20 which is what you lack. Threatened to call the police based on the me being mad that don't repair phones the prescription them. New screen nothing wrong with my phone but they sh... parts. Oh, this is the power of customer and the CUSTOMER's EXPERIENCE. To the owner do have a great day and get out the business have you can't value the customer. Oh and they sneak dis you and rack up more stuff fix on your phone right in front you. GENIUS! read more

Great service and reasonable prices. I stopped in after work to get a quote to replace the screen on my phone. Not only was the price about half of the deductible on my phone's "insurance" plan, Gabriel had it done in less than an hour. I am 100% satisfied and will definitely return to Device City if my phone or tablet ever need repairs in the future. read more

I've never been so mistreated by a business in my life! This place is a joke! Let me tell you about my experience. I went in There Thursday, December 27,2018 to try to fix my laptop screen, they gave me a quote and said it will take a week and to put a deposit down. That's understandable since they have to order the part. A week went by, I called to check the status of my laptop, the guy on the phone said the part hasn't come in Yet and to check back later. That's fine since I'm patient. A week went by again so I called To check the status on my laptop, again they said it still haven't arrived yet, so it has been 2 weeks now. So I waited and finally decided to call again. The owner picked up and he said they ordered the wrong part. He told me that the tech ordered the wrong part and it's going to take 4 more weeks since it's coming in from China. I started asking questions like how much more is this going to cost me? And Why it's going to take that long? He automatically got defensive and loud and rude to me! He started to raise his voice at me and told me he don't want my business anymore and to come and pick up my deposit and my laptop!! He threw an adult tantrum for absolutely no reason at all!! And to top it off, he hung the phone up on me!! I couldn't believe how I was talked to , how he treated me, let alone being mistreated by a business that is supposed to be professional!! I wish I could leave ZERO stars!!!! Beware everyone, they don't give a shit about you or ur things and they obviously don't care about customer service!! The way he handled the situation was uncalled for and so unprofessional! BBB will be contacting them! I will be taking my business somewhere else that actually care about customer service! read more