Just left Lowes of Athens Ohio Had excellent customer…read moreservice at the pro counter with Alex,Lisa and Josh. Thanks. Very informative and helpful. Also very nice lady in appliances that went above and beyond information and helpfulness

In store contact was wonderful. gentleman that assisted was courteous, took his time making sure I…read moreknew the benefits of my selection and the ability of the company to get my product to me as quickly as possible. As my fridge quit working suddenly and I needed one immediately, I went with a delivery date of two days later between 4-8, After leaving my son's soccer game early to make sure I arrive for delivery I wait. At about 630 I receive a call informing me my time has been pushed back to 7-9. Fine. No problem. At 910 with prior commitments awaiting I call the number that had called me. After a ten minute hold I find out my delivery is now being set for a whole other day, 2 days away with a time frame of 12 hours. So I pay for a service that is no longer of any benefit to me and my choosing of the product because of its quick delivery time feame has now become a nuisance. I can honestly say the poor way this is being ran, overbooking and the inability to account for people's jobs and time, I will find another store for my major appliances in the future. I've been a long time customer with Lowe's, purchasing my washer and dryer, and a lot of my household remodel stuff from here but that will no longer be the case. While the amount of money I spend may not be significant to some companies I will ensure in the future I find one that does value my money, my time, my business andy loyalty.

Every time I need something I go to Harbor freight and they nearly always have it. Very nice…read morepersonnel always willing to help very clean store. definitely recommend to

I recently bought a utility trailer hitch receiver for my trailer…read more Got it home and found it wasn't going to work. Returned it to Harbor Freight 3 days later unused, exactly like I had purchased it,and had my original receipt. Employees refused to take it back unless I showed them my drivers license, I had ridden with my wife and didn't have my license on me at the moment. Spoke with the manager, same story no refund with out my drivers license, even though I had the original receipt in my hand. By this time I'm livid, asked why you need to see my license when I have the original purchase receipt in my hand. Told the manager I didn't have to show my license when I bought it...Her reply was "sorry company policy". At that time I handed her the hitch receiver, and informed her that over the past several years I had spent several hundreds if not thousands of dollars with Harbor Freight, and to enjoy the 23 dollars that I had paid for the receiver, because it would be the last penny I would ever spend in a Harbor Freight store. The only reason I'm giving them 1 star on their rating is because I don't know how to give them a negative star rating.

Friendly & Local.. Reminds me of being back in my hometown…read moreTrue Value. Will definitely come here over Walmart for housing needs.

C&E has been serving Athens since 1958. When you walk in you GET WAITED ON! I cannot emphasize that…read moreenough. The folks are friendly and extremely helpful. We just bought a washing machine there and their prices beat the local competition. Support your home town businesses. C&E earns it.

This is SUCH a Great Store. It's an Ohio River Valley Blessing. The quality, variety and…read moreaffordability are excellent. The staff are kind and smart. They know the stock and they will often walk you around the store showing you items you have asked about and I oersonally LOVE having a choice of top quality items both top brand and lesser known but solid merchandise. My favorite thing is that they carry canoes. Old Towne canoes. And they had the best canoe trailers that I have ever seen. Fishing from a canoe and exploratory paddling in these brilliant state parks is awesome. Yesterday iwas looking for a hard to find item for storing extra large jumper cbles and i mean BIG and thought BRIDGEPORT! I flound so many choices and designs and colors and i was able to purchase one that is gonna hold up for decades and BTW it is color coordinated with my jumpers! While there i dropped the case for my brand new umbrella first time using. DO you know they walked the store until they found it and held it for me? HOMETOWN EXCELLENCE with Country Pride

Dear Echo Customer Support,…read more I am writing to formally file a complaint regarding poor service and failure to honor the warranty at your authorized dealer in Beckley, WV. Several months ago, I brought my Echo SRM-225 trimmer to the Beckley location for repair. This unit is still covered under Echo's 5-year warranty. Instead of performing a proper repair under warranty, the dealer attempted to charge me. Eventually, they told me the problem was only the spark arrestor screen, but when I took it back out to use, the trimmer was still bogging down after less than 10 minutes. In other words, they charged me but did not actually fix the problem. I then took the trimmer to my regular repair technician, who correctly tuned the carburetor -- exactly what I expected the Beckley store to do under warranty in the first place. After that, the trimmer ran properly. Later, I purchased an Echo Speed Feed head for another trimmer. After only one use, the attachment stripped the threads and flew off, damaging my equipment. When I returned to the Beckley store with my receipt, I was told they would not refund me because the product was "used." Of course it was used once -- that's how I discovered the defect. Denying a refund in this situation is not acceptable. This experience has left me with: Warranty service not honored. A defective Echo part that caused further damage to my equipment. A dealer unwilling to honor receipts or stand by Echo's warranty. I expect Echo to honor its 5-year warranty and provide a fair resolution -- either reimbursement for the defective Speed Feed head and damage caused, or replacement of the unit and assurance that warranty repairs will be handled properly in the future.