This is SUCH a Great Store. It's an Ohio River Valley Blessing. The quality, variety and affordability are excellent. The staff are kind and smart. They know the stock and they will often walk you around the store showing you items you have asked about and I oersonally LOVE having a choice of top quality items both top brand and lesser known but solid merchandise. My favorite thing is that they carry canoes. Old Towne canoes. And they had the best canoe trailers that I have ever seen. Fishing from a canoe and exploratory paddling in these brilliant state parks is awesome. Yesterday iwas looking for a hard to find item for storing extra large jumper cbles and i mean BIG and thought BRIDGEPORT! I flound so many choices and designs and colors and i was able to purchase one that is gonna hold up for decades and BTW it is color coordinated with my jumpers! While there i dropped the case for my brand new umbrella first time using. DO you know they walked the store until they found it and held it for me? HOMETOWN EXCELLENCE with Country Pride read more

Dear Echo Customer Support, I am writing to formally file a complaint regarding poor service and failure to honor the warranty at your authorized dealer in Beckley, WV. Several months ago, I brought my Echo SRM-225 trimmer to the Beckley location for repair. This unit is still covered under Echo's 5-year warranty. Instead of performing a proper repair under warranty, the dealer attempted to charge me. Eventually, they told me the problem was only the spark arrestor screen, but when I took it back out to use, the trimmer was still bogging down after less than 10 minutes. In other words, they charged me but did not actually fix the problem. I then took the trimmer to my regular repair technician, who correctly tuned the carburetor -- exactly what I expected the Beckley store to do under warranty in the first place. After that, the trimmer ran properly. Later, I purchased an Echo Speed Feed head for another trimmer. After only one use, the attachment stripped the threads and flew off, damaging my equipment. When I returned to the Beckley store with my receipt, I was told they would not refund me because the product was "used." Of course it was used once -- that's how I discovered the defect. Denying a refund in this situation is not acceptable. This experience has left me with: Warranty service not honored. A defective Echo part that caused further damage to my equipment. A dealer unwilling to honor receipts or stand by Echo's warranty. I expect Echo to honor its 5-year warranty and provide a fair resolution -- either reimbursement for the defective Speed Feed head and damage caused, or replacement of the unit and assurance that warranty repairs will be handled properly in the future. read more

The store is clean and was easily laid out to shop and buy inside this Gallipolis store. Friendly staff and lots to see, big boats, Yeti coolers and tons of kid toy tractors. Plenty here to see. read more

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