1. Details Home Apparel

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    Ottawa, ON

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    Details Home Apparel

    3.0 (1 review)
    PriceyHome Decor
    Closed • 10:00 am - 5:00 pm

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    Zone

    Zone

    3.7(15 reviews)
    2.4 km
    •$$

    I feel extra qualified to write this review because I've bought the entire gamut of stuff you can…read morepossibly get from this place. From butter dishes to telephones to purses to an entire couch. Ah yes, Zone has seen a pretty penny from this lady. They have lots of stuff for your home, including furniture, and I also find that Zone is a great place to find unique gifts for bridal showers, etc. So here's the good and the bad. The good: This place is a delight to walk through. They have a unique selection of stuff for the home, and if you like to shop you will for sure love Zone. Their HQ is in Montreal, and all the staff are fully bilingual in this location. I saw another review of this place that disparaged the customer service, but that hasn't been my experience at all. I think the staff here are friendly, knowledgeable, and just plain lovely. If you see something you want that isn't in stock, they can order it in for you (usually from Montreal). The less-than-good: Normally when I walk in and buy something, the experience is seamless. There have been a couple of occasions where I had to have something ordered in because it was out of stock. On one occasion they neglected to call me when my item arrived, so I was waiting for quite a long time before I actually got it. When we ordered our couch, the delivery service was not the greatest. Last year literally every time I went into Zone to order something there were hiccups caused by the installation of a new inventory/POS system on the back end, which makes me think maybe the staff could have been trained better. The pros of this shop far outweigh the cons, and I love to come into Zone and take a peek around every now and then. People always ask "where did you get that?" about some of the quirky items in our home, and usually the answer is "Zone, in the market!"

    Zone is such a playful and fun store to browse around…read more Great place to shop for home and gifts for friends. The vibe here is youthful but not overboard. BTW, this is the first place I saw an extendable selfie stick for selfie lover. Yes they do carry up to date gadget!

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    Zone

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    Blueprint Home

    Blueprint Home

    3.2(14 reviews)
    6.9 km•Hintonburg
    •$$

    We went into Blueprint Home to see what furniture offerings they had available since we just moved…read moreinto a new house and needed to furnish it. We loved that it's a local store and we try to support local in our purchases whenever possible. They have a variety of furniture on the floor as well as decor of all kinds. The team at Blueprint Home was absolutely great! Karrie and Kim were very knowledgeable and helpful when we explained to them what we were looking for. We could tell that they are passionate about what they do and actually care about providing excellent service to their clients. We ended up buying a Lind leather couch and love seat for a good deal. We ordered them in July and we were expecting to receive them at the end of November, but the shipment arrived early November instead. It was a pleasant surprise! The white glove delivery experience was amazing and we're very content with our overall experience with Blueprint Home. We're planning on going back to get more furniture and decor there in the future. We highly recommend them!

    Yesterday i went to return an item. I was told the returns was down as the person dealing with this…read morewas not in. I asked to see the manager to discuss this further and upon the manager arriving I got the exact same response. I asked the manager whether I was able to able to exchange the product for another item and if there are able to manually write down the item for which i had a receipt for and was still declined. When the manager noticed my frustration, in-order to get rid of me I was told to please go ahead and make a complaint if i was not happy about the service. Me personally being in the customer service business I definitely though this was highly un-professional and that this situation could have been dealt with better or for CT to have a back-up plan in place.

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    Blueprint Home
    Blueprint Home - Chaise from Blueprint

    Chaise from Blueprint

    Blueprint Home

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    Details Home Apparel - homedecor - Updated October 2026

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