1000% satisfied from start to finish ... including the "next day follow up"!!!…read moreDentists do that, not your tire guy!! ... because that would be YOUR tire guy! My tire guy, Gary at Carlton Tire in Lakeport, CA ... calls to make sure you got home safe and that you're completely satisfied with the job!! Thoroughly impressed!!

I Got off work and had a flat tire. Made it right around closing and they still got me in no…read moreproblem and fixed it. Super friendly staff always so accommodating to me and my family's needs. Great prices . Thank you Carlton tire from the office to the garage. Super grateful for your care and great services.

Hector was great! Checked my tire, showed me the problem and since it couldn't be fixed, didn't…read morecharge me. I would return for service when I'm in the area.

Royal Automotive is fantastic. I made an appointment in the afternoon for a brake job, and my car…read morewas out in 4.5 hours. Greg and Hector are true professionals. The only mechanics I trust in the area. Top-notch service, professionalism, and work. Royal Automotive is the best in Lakeport.

I brought my 90,000 mile Ford F250 Super Duty in for a very perplexing suspension problem. At 50 -…read more60 mph it would develop a shimmy in the front so bad it became difficult to control. I tow a 38' fifth wheel RV, plus an equipment trailer loaded with my 12,000 pound tractor, this shimmy issue made towing impossibly unsafe. I had taken my truck to a Ford dealer in Santa Rosa, where I bought it. The service advisor booked it in for a 2 day inspection. The dealer advised that I had a major issue with the transfer case, tie rod ends and two tires. Their estimate, $7109.80. It just didn't make sense, so I declined. I took it to Lakeport Tire. Their service advisor knew immediately what the problem was. A stability bar as part of the front suspension. The estimate was, and accurately $1200. Which included a host of other services. The repair was done timely, totally cured the issue. My truck drives fine now, even towing heavy loads. I am very pleased with Lakeport Tire, their knowledge base and customer service. I'm so pleased that next up is my C8 Corvette in for yet its own perplexing issue. I trust they'll handle the repair as well as my truck.

The owner of this business, Steve Short, is a liar. These are the tires they originally removed…read morefrom the REAR of my truck. They are less than a year old. Do they look like they need replacement? The other tires were bald. When I returned to the business and pointed out the error, they fixed it, and these are now my front tires. Lug nuts had nothing to do with replacing OR rotating them, and were a seperate issue that I have nothing to complain about.

They were great, took me right at the scheduled time. Did a great job installing the air bags and…read morethe transmission service. A very goof experience

Always super guys! This time, my car wouldn't start. I'd recently replaced my battery... I called…read moreDavis and he quickly diagnosed: it was the key fob. The "smart" key battery was dead. I got that $4 item changed and all is well in my world. We're really lucky to have a business of this high caliber to rely on. PS they generously just helped over the phone--no charge.

They got me into smog my vehicle so I didn't have to drive down to Sonoma County did a great job!…read moreGreat customer service!

We have had two of our cars looked at by Rivera Auto. First was getting our car smogged ready to…read moresell. Service was excellent, professional, provided us with clear explanation of what and how they smogged vehicles. Left with a certificate in hand and very pleased. Our other vehicle's seat belt became stuck and we weren't able to get it loose. Took the car in and again had a very positive experience. Even bought some Girl Scout cookies . Honest, professional, skilled, great value, excellent communication, friendly and thorough. Great customer service! We highly recommend Rivera Auto! We will only take our cars there from now on.

I moved to Lake county from Bay Area a few years ago and it was a challenge to find a mechanic I…read morecould trust. I am so glad I found Dave and Performance European. Dave and his staff have outstanding customer service skills in addition to being true car repair pros. Here are some of the things that make me feel so enthusiastic about their repair service: They always make sure that I agree to the repair and estimate before starting the job, I was never charged unexpected amounts, they only do the jobs that need immediate attention but give lists of things that will need to be taken care in the future, I can always budget my car maintenance needs, they are always upfront about the condition of my car, once I became a regular customer they went out of their way to accommodate my schedule, and last but not least they have a great sense of humor. I highly recommend Performance European to anyone who loves their car and want it to be in good hands.

I'm new to Lake County and got some work done here. They seem like they do solid and honest work.read more

WARNING WARNING WARNING ...You are forewarned now if you are reading this. If you look at the shop…read morecleanliness, inside and out. the tight space of parking infront of shop doors, down the hill and uphill will ask the question in your mind how do they SQUEZZZ into your car to start it, move it, work on it without the door smashing into the other customers car paint job. If you could think how it is done outside when it is raining, Have you noticed the greasy hands and overalls that go into your vehicle. Now you HAVE to call, contact Breau of Automotive Repair and ask about complaints of S&K BEFORE you take your ride there. DO NOT IGNORE this WARNING WARNING WARNING... If you do ignore the warning it is on YOU... I took my four year old pickp to them for non start issue. Had it AAA towed. Called S&K when AAA informed me it arrived there. Talked to S_ _ _ _ on the phone and didn't offer a work was needed. My 1st mistake. AAA gave S&K my key. I went later in the day and discovered the drivers door had large dent, Window was down and it was raining a serious downpour. I tried to talk to the two owners but they were busy closing up for the weekend. My key was locked up inside the office and they were gone. Now the rain poured into my leather seats and dash all weekend. So dented door, water damaged leather seats and electrical under dash. I ended taking it to dealership for the fix. The dealer said my ECM under the dash had shorted due to rain and fried my fuze box and damaged the finer things like radio and TCU and some smaller circuits. The repair of drivers door, replaced seats, ECM and other items as well as the reason for non start, the ( oil pressure sensor ) and the tiny paint chips due to the other cars parked to close at S&K ding ding ding warning Warning WARNING !!! The simple $90 job to replace a pressure sensor was a $9648. plus towing. Now the CarFax showed damage and it reduced my $52100. truck to $38800. Warning, this place is a grease pit that is so f_ _n bad that the grease killed the shade tree. OH yah, they took my new K&N air filter and put in an old dirty paper filter.

I brought my car to S&K to get fixed. Two weeks later I get my car back stuck in limp mode . That…read moremeans the car will not go over 30 miles an hour for safety reasons. No longer safe just great isn't that perfect way to fix the car S&K .. also several things they unbolted that were plastic are now cracked . Very sloppy work . Totally unprofessional . Like another complaint on here . Just look around at their facility and you can see how unprofessional it is . I still haven't been able to get my car fixed because nobody can figure out what the hell they did to it . it's been three months and I'm still without my car . don't ever go to S& K . They will wreck your car. It's like some 12-year-old worked on it...

Service department is pretty good, but never buy a car from this place horrible experienceread more

Horrible experience, I would never recommend this place to anyone. Management is the worst. Todd/…read moreJonh, and Blake. I took my car to this dealership for a fix under warranty, they never communicated with me, I was the one checking with them. I would leave messages for management to get back to me. So unprofessional and very disapointed.

I have always had the best luck with this team. I live in Cotati about 65 miles away and for my…read moretruck needs this is the only place I go. Very knowledgeable about aftermarket parts and performance needs. Always well priced and appreciate the people. Will continue to bring my business to them.

WTF is wrong with these people??? Horrible service, incompetent and rude people. They cannot (or…read morewill not) diagnose problems correctly, they don't get back you with quotes for work, and they charge you for things other shops in town don't like just looking at your truck. Out of the 4 projects that I tried to work with them on, they sent one quote to me. It was THREE TIMES what the other shops quoted. Screw these guys.