The best around! Great honest people. We needed an engine…read morefor our 1999 OBS K1500 Silverado. Dan found us a 350' with 135,000 miles on it. (The old one had 279,000) We were thrilled! 2 years later she is still running strong and as good as new. Our most recent was a transmission for our 98' Toyota 4 runner. Again they came through with a low-mile tranny and she shifts like buttah! Very pleased! UPDATE: The tranny went out on the silverado. No problem for us. H & W pulled it, sent it to be rebuilt with top-of-the-line parts and reinstalled it! She too now shifts like buttah! Thank you to the crew at H&W for your knowledge, good work, and service. We love this place!

This is a good place to do business. I was looking for a particular part last week and found this…read moreplace to be very helpful. In the future I'd always start here when searching for any used auto parts. Friendly, honest, helpful.

As a female and a single mom with a 16 year old daughter I know from experience that is easy to…read morefind places that will take advantage but it's not so easy to find a place with people like Chappelle Tire! They know what they are talking about and they aren't going to have you spending money you don't need to spend! I took my daughters car in expecting to need 3 new tires (was going to get good used ones),you can imagine my surprise when they came back and told me NONE of them needed replaced just yet! My truck had a shake for a few YEARS that no one could figure out the cause of, I went to Chappelle because I noticed a cut on my tire and come to find out I had been driving on a bad tire with a broken belt that was brand new when I bought it (didn't buy it from them), they replaced it and she drives beautifully now! I won't take our vehicles anywhere else if it's something these guys can do! Great prices with service that you can honestly trust because they are all about doing what's right because they understand that it's the service that creates loyal customers who bring even more loyal business their way!

This is not a conventional review. I am a member of Unity of Springfield. Unity hosts one of…read moreseveral cold weather shelters for helping homeless people make it through the cold months. Chappell's Tires was kind enough to donate a tire to one of the needy individuals who utilized our shelter. Thank you for your generosity! I am definitely going to go to your establishment when I need tires in the future!

I love this place. Which is rare for me to say when it comes to car shops. This review is long…read moreoverdue. I came here to get my car worked on over half a year ago. I told them how much I was working with and what I needed done. They quoted me half what the other shops did then knocked a lil extra off because I was down bad. They were super friendly. There customer service was a 10/10. If I need work done on my car or anything in the future these guys will be my first stop. Thanks so much for making something that is generally a painful and frustrating experience, something much more pleasant.

Mismatched color on my Tacoma & refused to repaint or give $ back to repair ,offered $50 for a $300…read moreredo.But then didn't send me anything. I would NOT recommend them. Reliable Toyota stands behind their work, this place doesn't ....AVOID THEM AT ALL COST!!!!!

Had my car break down at Sonic today and they were there to tow it in an hour- super affordable and…read morethe guy was super sweet about my kids wanting to watch him work and even let them help with the levers where it was safe! They made a really hard situation for us into the best part of my kids day and that is exactly the reminder we needed that we would get through at and things will be okay!

Great experience with this place. Would take my vehicle to him when I need anything in the…read morefuture

We had 2 flats on I-44 in the pouring rain! These guys helped us problem solve, recommended a tow…read moreservice that was amazing and even sent 2nd truck to transport all of us. They searched for 2 matching tires, got them changed and even checked the under carriage of the car. We were done with the whole ordeal in 2 hours. Angels in earth!!! Thank you

Note: Originally a google review that I am sharing in other places because they want to remove my…read morereview. Update: I received a phone call about this review and the owner explained to me that it's very unfair that I am able to leave a review about how their estimate came in significantly higher than everyone else and that he would try to remove this review. The explanation for the markups and excessive parts-cannon behavior was that I had a Chevrolet vehicle and the quote was over the phone with someone other than the main phone guy. An engine job on this vehicle is approximately 18-22 hours of work as per industry standards, and at their stated hourly rate (~$125/hr) they priced the job with 33.3 hours of labor, which is overly liberal. The engine itself was marked up more than any of the other quotes, drastically so. There were also charges for services that one would assume would be included, such as preliminary diagnostics and ECM tuning following work. It was explained to me that they should have turned me away on the phone instead of providing me a quote without seeing the vehicle, which every single other shop was able to do in a reasonable manner. I have stated nothing fallacious or libelous in my review, but the owner was clearly upset that I was "badmouthing" and chose to "hurt their business" despite not going with them, apparently you are only able to share pricing information with the public after you pay way too much for service. I attempted to end things cordially but it didn't seem as though this was mutual. As a note, I have not paid them a single cent and am only reviewing: A: Their ability to provide a quote for my vehicle as all 9 other shops have. B: Their ability to receive criticism. I rate them a 1/5 stars on both accounts. I hope I do not have any contact with this business in the future. ________ Ran quotes for engine replacement at a total of 10 shops including a dealership. Advanced Car Care Center came in drastically higher than all the other independent shops, 40% more than the second highest quote, 78% higher than the lowest quote. They came in costing MORE THAN THE DEALERSHIP! I would recommend picking almost any other shop as the data is showing that their quotes are so bad that I felt it would be irresponsible for me not to share this information. Caveat emptor.

They were super honest and told me that the issues with my car could not be fixed with an…read morealignment, didn't charge me for anything and I'm grateful for their honesty.

We were in town for basketball tournament. Engine started knocking . Smart Buy Tire came as a…read morerecommendation by Coop at Legit Automotive. I took van in around 09:00 on Tuesday. It was moved into shop and diagnosed within the hour. Timing belt, engine mount, new radiator cap and new power steering Reservoir installed and we had van back on Wednesday by 14:00 hours. Doug was fantastic, took the time to show me what was wrong and what the old parts looked like. If we lived in the Springfield area this would be our go to shop!! Not to mention the inside of our van was returned cleaner than how we left it!!!

I can't say enough good things about Complete. Just had another repair on my car the other day at…read morethe shop. The customer service was top notch like always. Every employee has a friendly face and present a friendly atmosphere. The work is also done in a timely manner with consistent updates along the way. It might cost a little more in the end, but you get what you pay for. I'm willing to pay a little for service that'll keep me on the road longer. My dad was an auto mechanic for decades. Up until his health declined, he was usually able to fix quite a few issues that occurred on his car or my car. Once he wasn't physically able to, he looked for a quality shop he could trust. He was a bit stubborn and picky with the service from the few other shops he went to before. I then took him to Complete for a repair when they were still on Kearney. From then on until he passed away, he would only let Complete work on his vehicle. To me, that says a lot coming from a former diesel mechanic that didn't trust many shops. Since then, Complete has always been honest, reliable, and reasonable when working with them. I've recommended them to a few coworkers that ended up taking their vehicles to them as well. I'll gladly continue to use their shop and recommended them to friends. Also, they have the cleanest customer waiting area I've ever seen at an automotive shop. It's another small thing that shows that they care. Take your vehicle here and you won't be disappointed with the experience.

I went in for an inspection, and they disconnected the third brake light in my trunk and wanted to…read morereplace it. They also handed me a $2000 estimate on a car that is running just fine. This is the shop people warn you about if you're someone who doesn't know cars at all. Avoid these predators.

These guys are the best!! My 2013 car looks brand new! They worked so hard removing all of the dog…read morehair and deep cleaning all of the inside. I highly recommend them and will definitely use them again!!

We had a great experience that began when I reached out on Facebook. The prices and expectations…read morewere clearly set and there was no surprise or up sale, the price was what he quoted. Upon arrival at our front door the detailer was professionally dressed, polite and well spoken. He did an amazing job and when finished, our SUV was in new condition. You would never know that we've been driving for 3 years. I highly recommend, he did a fabulous job!