After spraining my ankle, I needed to go to the Urgent Care Center In Rancho Mirage on short notice…read more.Called Mom's Ride for the first time.Mom assured me she would be able to take me there before the Center closed. She arrived shortly after we talked. She helped me to the van as I was limping . Arrrived at the Center and she escorted me to the entrance and told me to call her when the visit was over and she would pick me up.About an hour later I called her.I now had a boot on my foot and and was trying to utilize crutches. She helped me into the van and drove me home. She is a real gem-compassionate ,caring and supportive.I will use her again for follow-up physician appts. The residents of the Coachella Valley are fortunate to have this service available. John M

Even though it says available 24/7 I don't recommend calling them. A last minute situation came up…read moreand I was trying to see if I could find a ride for the next day from palm desert to LA. Ubers were going for $236 and I was trying to see if I could get something cheaper. I saw Mom's Rides was available 24/7 so I figured I could give them a call since I needed to figure out a ride situation in less than 24 hours. I called around 10:53PM and she was nice over the phone telling me to send me send the addresses over so she can give me a quote. She recommended I look elsewhere if I'm looking for a cheaper ride so when I told her I would, she got upset with me and sent me this long message. Good luck to anyone asking for a quote!

(See update below)…read more Needed short ride from resort property to a restaurant only a few blocks away. $5.34 and I intended to pay $9-10 because I know the base fees by the taxi company and credit card transaction fee is high (as a percent). The guy was griping about the small fare for the 4-6 minute drive and jokingly said it was $7.34 cash or $25.34 with card. I paid with credit card (business expense) added the maximum tip (35%) and gave him $2 more in cash. I concluded the drive by stating, " I assure you you won't have to worry about another small fare from me because you've reminded me why Lyft and Uber are the better choice." Update: received quick response from manager who seemed genuinely bothered about my experience. We emailed back and fourth and I am fairly confident my experience does not reflect the culture management HOPES to establish/maintain.

We pre-ordered a cab from our home to PSP airport. Driver was right on time & very helpful with…read moreall our bags. He was friendly & provided great service! We were very pleased & would recommend this company.

Well yeah it isn't perfect, but it's perfect for me. Why? Desert Cab is entertainment. Some of the…read moredrivers are fantastic characters. Very Palm Springs. Give or take 10 minutes and it'll all be ok. Relax. It's Palm Springs. You came here to unwind. Shoutout to Bruce!

Done with Desert Cab. A no show for an airport pick up. Then a hassle from the dispatcher.read more

My family and I had a disappointing experience with Cab #335 at approximately 9pm on June 18th,…read more2025. It was a ride from the Palm Springs Airport to our storage unit. The driver was obviously disappointed by the short distance ride after we provided the address saying, "this must be my lucky day". His driving bordered on reckless. He exceeded the speed limit, he tailgated and made aggressive lane changes. He made us feel unsafe throughout the short ride. At the end of the ride, I noticed the meter was not displayed and asked him the price. He retrieved an iPad or equivalent from the floor, typed something in and then displayed the price of $39.50. This was more than double the usual fare. He stated it was "because there was a minimum fare which he would have told us if we asked". I looked up the base fare which is $4 with an additional airport fee of $3.25. Based on the mileage of our trip, total fare should have come out to less than $18. This was not only unprofessional but bordered on predatory behavior. We are Palm Springs locals that try to utilize local businesses whenever possible, but will never be using City Cab again. I contacted the company last week, but have yet to hear a response. I strongly urge other to consider Uber or Lyft.

unreliable they keep moving arrival back. When I cancelled the dispatcher told me I was banned.read more

Called them on Friday to book a ride to the airport at 4:30am on Monday…read more The driver arrived early, was very courteous and friendly, the cab was clean. A great experience.

Called to get service and the operator sounded shocked that I was requesting their business, guy…read morehad a poor attitude and told me they did not have any vehicles available and quoted me an hour and 45 minutes. I understand that as a business you will only have enough resources available based on your work force. But between the shortness of the operator, the time I was quoted and the fact that it seemed like I was inconveniencing HIM by calling the number on the business card left at the bar I won't be calling them ever again. I tried to do small business to avoid using uber, Lyft but when someone doesn't want the business or drives business away because they aren't even apologetic and empathetic to the caller then maybe they should find another business to operate.

My experience with Jon of Avalon Luxury Transport was outstanding. He is a true professional. I…read morefound him to be very friendly, communicative, punctual and he really cares about his customers! He not only took me to my resort from the airport, but after check in, took me to my specific building where my villa was located! On my return ride with Jon, he picked me up in front of my building and was willing to take some family pictures before departing. My son, his wife and my twin grandchildren (who just turned one) surprised me and came from their villa to say goodbye! What a guy! Above and beyond first class service for sure! I will use Jon's services again if and when I return to Palm Springs!

Tried to get a hold of for an estimate And never heard back…read more. So I went with another driver .

Sky ride is amazing. The drivers are friendly and the driver…read moreI used even came back later and took us to a restaurant. Great service.

How did I not know about this excellent service? And female owned! Top notch. Clean, timeliness…read moreperfect.

We took many rides and they all worked out well. It's expensive but your only choice so I advise to…read morerent a car in that area

This taxi service was awesome. I have used them several times. I am disabled I walk with a cane it…read moretakes me awhile to get situated.The drivers who have picked me and my family up were very attentive friendly peaceful and happy people and very helpful.... I could actually receive free rides from my medical service however the type of service that bumble bee taxi service provides is the best I'd rather pay and ride with decent happy people.. I hope they reopen again soon...

I was extremely impressed with Lucky 777 for such a small-town cab company. We were banking on Uber…read morebeing available to give us a ride from Yucca Valley to the airport Sunday late morning. After seeing "no cars available" we panicked, and was referred to Lucky 777 Cab. They were exceptionally kind and understanding and made the ride happen! He calculated the cost, took down my credit card information, and texted a receipt assuring we would make our flight on time. I preferred this as a few others we called were very shady and were quoting nearly double the cost in cash only. While some may not prefer giving a credit card over the phone, it was reassuring that his driver would actually be here. That being said, we were greeted by the nicest driver (cannot remember his name), and provided a safe and comfortable drive to the airport. He turned his meter on as well, which was reaffirming of the price paid. Thank you so much for making our fabulous trip to Yucca Valley complete! Kelley

My girlfriends and I had a trip to Joshua Tree last weekend and booked a car service for our…read moreSaturday evening from our hotel to dinner and hot springs. Firstly, Road Runner and 4 Aces cab company work under the same dispatch so they had us communicating with both which was very confusing. I would never recommend either after our horrific experience last weekend. At our initial pickup the driver was over 20 minutes late and we missed our dinner reservation. He also didn't have a car that suited our party. He subbed out a van that did not fit all five of us with seatbelts. And when we expressed our concern to the driver himself, he laughed and said good luck getting an Uber. We had had some wine at dinner otherwise we would have driven ourselves. After dinner at our second pickup they instead sent two cars but one of the drivers was completely unsafe speeding and smelled of alcohol. We called and asked for another driver for our final destination which they could not provide so we had to find additional transportation that cost us an added out of pocket expense. This is not a dependable or safe service. I would never use again.

In the US, Australia, and NZ, we've had good response from Uber and we relied on it! While in…read moreLondon, not so good!! The driver was NOT at the pickup location indicated but on an obscure side street and we were charged a cancellation fee (later reversed). Again in Montreal, QC, there was an UBER sign on the entrance to our Cruise Terminal. We waited with three other couples that WERE picked up, but we were left behind! Come to find out our driver was "waiting" almost a MILE away! We are 78 and 87 yrs old...not walking that far! Again, a cancellation fee...NOT reversed. MORAL: Sometimes a TAXI is really the ONLY way to make a decent transfer.... Sorry UBER, we'll be thinking twice in the future....

Uber charged me $33 for a one way trip to airport which is 8 minutes away. I was shocked but paid…read morethinking that's what it costs. I used Lyft for return trip and it was less than $8. No more uber for me. I did contact uber with this info and they said I agreed to pay the $33 so it's my fault.