Exterior Associates installed Andersen patio doors that we purchased at Home Depot. The price of…read morethe doors plus installation by Exterior Associates was dramatically lower than the quote for the job we received from Renewal by Andersen. We have also had them install other interior and exterior doors, and replace our shutters. We typically had to wait several weeks for the installations, probably because of the backlog of work they receive from our local Home Depot, who uses them for door and window installations.

Tried to shake me down for more money moldings door thresholds etc. Left mid job Home Depot…read moreshrugged shoulders, oh well, scrambling to find another company during mean time Home Depot paid in full for unfinished job, AVOID this company overpriced lousy work

So sorry it has taken me so long to do this review. Tony was…read morea pleasure to work with. I had met with 2 other companies prior to meeting with Tony. The first one was professional and just couldn't get close to what I could afford. I did notice he didn't take any measurements. The second manager wasn't any help at all and tried to talk me into making installment payments. I couldn't get it through his head that I couldn't afford to make monthly payments And at my age who would want to or afford to. He left very perturbed. He also didn't take any measurements or give me a price. I was very discouraged and really didn't think that I was going to get anew shower. Then Tony arrived. I explained what had happened on the first 2 appointments He immediately put me at ease . He explained the differences between the products that the other 2 companies used and his products. We then checked out the bathroom .Tony explained what the plumber and installer would do. He also checked out the Cellar to make sure there wouldn't be any problems down there. Tony taken all the measurements before going to the Cellar. Then he wrote up the qoute explaining The configuration and parts that were being ordered. I was very excited to see that Tony was able to make the remodel happen. I can't say enough about Tony. Excellant communication, Knowledgeable, fantastic customer service, and a pleasure to work with. He did advise me that the installment would happen around the first week in November. It was actually completed 2 Weeks prior to that. I can't say enough about the Bath Fitter team. The plumber and installer both explained and showed me what they would be doing Both very hard workers, polite cleaned up Everything befote they left. Thank you very much Bath Fitter team it Was a pleasure doing business with you. You are all totally fantastic. Rita​

Bath Fitters did a great job! They started at 8 and were gone by 1! Kyle and Jesus came prepared…read moreand completed the job as promised. They were clean and pofessional. I couldn't have asked for a better team.

sofa, chair and patio set ordered. Only problem was rude delivery man. Gary was very helpfulread more

We ordered a Barcalounger sofa on line with Gary. I have never done that before, but the process…read morewas easy and Gary was so helpful. After our couch was delivered, I noticed that the back pieces were not aligned. I sent pictures to Gary, he set up an appointment with a furniture representative who came out last weekend to see what might be wrong. An EASY fix. When they delivered the sofa, they forgot to add the two center legs that supported the middle of the sofa. I called to thank Gary for taking care of the issue. I love the sofa and I would definitely order again from Beautiful Rooms. Thank you for the great service!

This is the worse home improvement company I have ever worked with! avoid them. I met with the…read moreowner and hired him to install a new hatchway, rebuild foundation around it and place a gravel pit to drain off water. After telling me he was going to use a Gordon door I came home to find that he installed a cheaper Home Depot model. On top of that they did not reinstall siding around hatchway correct or water proof foundation that they rebuilt and now it leaks from the walls. They have a number of BBB complaints and continue to rip customers off. Stay away from these crooks!

I called Mr. Home because we had a leak in our basement. They had availability and arrived within…read more36 hours for an estimate. The price they offered was more than fair and although we had to schedule around weather, they arrived when they said they would. They did great work and, more importantly, we friendly and answered all of my questions. I hope I don't have any more basement leaks but I know I'll call Mr. Hone again if I ever need anything they can help with.

Good experience here. I had a simple job, needing replacement glass for a frame I had. I brought…read morethem the frame, with some glass shards still included (which I could not remove). About a week later, they had it ready to go, with glass installed in the frame as described. No issues so far, at least. They were efficient, polite and answered questions. The cost seemed fairly reasonable for the job.

I have used Manchester Glass a few times and they have impressed me from the very beginning. Frank…read moreand Zachary came the other day to replace glass in my living room. They did a great job, and went above and beyond by securing the frame of the window to help prevent the wind coming through. They didn't need to do this but wanted to be helpful. I have recommended this company to as many friends as I can. In today's world, it's pretty rare to have a company of this caliber. The owner, and the employees make this happen. I'm so glad to know they're there if I have a problem.

Earlier in October, Baystate Restoration completed the repair work on the lower floor of our home,…read morewhich had been damaged by flooding after a water pipe burst. We are extremely grateful for the professionalism with which the repairs were carried out. However, words cannot adequately express our appreciation for Max, the project leader, and his exceptional diligence throughout the entire process. From the outset, Max put our minds at ease by walking us through a clear, step-by-step plan of what to expect. His calm, polite, yet confident, and task-oriented demeanor reassured us that our home was in good hands. And he certainly did not disappoint! His coordination of the various crews--from furniture removal specialists and carpenters to electricians, plumbers, and cleaning professionals--was a masterclass in how a restoration company should operate. All our furniture was carefully removed from our home and stored in a pod so that the repair work could begin. Throughout the process, Max kept us informed with daily updates on what to expect next. He responded to our text messages promptly and consistently served as an excellent liaison between us and the insurance company, ensuring that our preferences and concerns were addressed. When all the repairs were completed and our furniture was returned from storage, we were delighted to discover that every item had been returned without a scratch or any damage. In short, Baystate Restoration did more than repair the damaged rooms on the lower floor of our home; they restored our peace of mind. If you are looking for a company that goes above and beyond expectations, combining exceptional workmanship with empathetic, responsive, and professional customer service, we wholeheartedly recommend Baystate Restoration. And if you have the opportunity to work with Max, you will be in especially good hands! Mzamo M. Amherst, MA

It's no fun waking up to a flood in your house on a Sunday morning. Thankfully, we had an insurance…read morecompany that was connected to Baystate Restoration Group. One phone call at 8:30 am, and they were at our house cleaning up the mess and blowing dry the floors. Because they were so attentive and professional, it was a no-brainer to hire them for the floor and basement renovation work that was required. From Day One, Max (our project manager), kept us informed of exactly what was going on and walked with us every step of the way. He was always present at the house and skilled at managing the different workers and necessary tasks. He was also very accessible to us, regularly alleviating our concerns and answering questions. We are thrilled with the quality of work that was done by Baystate Restoration Group. Every worker from the floor installer, to the professional packers, to the carpenters, to the guy who fixed the basement ceiling -- 100 percent professional and so nice. Our dog loved when these people came over!! I have nothing but rave reviews for this company, and for the amazing workers and project manager we had. Very grateful.

My husband and I just remodeled our main bathroom...going from gray to white. A friend of ours…read moresuggested having the gray tub reglazed instead of replacing it. Our friend suggested AAA Dura-Glaze as he had hired them in the past. Matt came out to do our tub and it came out AMAZING! This work comes with a 10 year limited warranty! They were in and out within half a day and was ready for use 48 hours later. Matt is a perfectionist, a true professional. He was open and transparent about the work being done. He walked us through the whole process before the work was started. After completion, he went over, in detail, the care and maintenance of the freshly done tub. If you are thinking about a bathroom remodel, have AAA Dura-Glaze reglaze your present tub instead of replacing it. You won't regret it!

Matt and his team from AAA Dura Glaze was the kind of professional you hope for when taking on any…read morehome renovation project, big or small. He was knowledgeable, quickly responsive, reasonably affordable, flexible with our timeline restrictions and did a beautiful job with reglazing both of our tubs. The work area was cleaner when they left than when they came! He was patient will all of our questions and walked us through the process so we knew what to expect on the day of. I couldn't have asked for a better experience. Highly recommend!

Just had hardwood floors put in two rooms by Randy Berzenski. We love the work he did. Highly…read moreprofessional, beautiful work at a very competitive price. Reliable prompt service. We highly recommend him.

Can not recommend. Similar to others experiences, the group came recommended but was a complete…read morenightmare to work with. Never showed up on time, excuse after excuse as to the no-show behavior. The finished product was a complete mess along the edges. They left stain on our cabinets and walls, beat up our walls and cabinets with their sanding, and failed to bring the stain to the edges of corners or along the kitchen cabinets. I honestly think I could have done a better job myself, and I am not a handy person. I wish I had cancelled after his first no-show day, and gone with a real professional.