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    Designer Cuts

    4.0 (6 reviews)
    ModerateHair Stylists
    Open 9:00 am - 8:00 pm

    By appointment only

    Services - Designer Cuts

    Haircut

    Hair styling

    Designer Cuts Photos

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    15 years ago

    Hairdressers are just okay. Customer service kinda sucks!

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    Salon Vicaro - With Laurie my stylist

    Salon Vicaro

    (22 reviews)

    $$$

    I'm giving them a 2 star after the one because "supposedly" the owner Becky is going to reimburse…read moremy last visit and the tip. I had always tipped because there was a service done, the bleach on the scalp took some time. However I've not yet seen the reimbursement, and basically was told by the owner Becky that I should have contacted her - which is what I did many a time. Her response is she has her front desk staff have the client deal with the hairdresser first, then she'll intervene. Well when this first happened, I called said it was purple in places and was told by the receptionist that "Laurie was busy she would call me back." Laurie never called me back, her receptionist did and said Laurie said to wash it a few times. When I said I had washed it 3 times already, the receptionist went back to Laurie and Laurie told her to tell me to wash it a few more times. Now Becky the owner states this is normal to see purple deposit as she basically blamed my hair and choice of color as the issue. I believe her correspondence to me here was "when you want it that light with no warmth there can be purple deposit from the toner." She states this as normal, makes me feel like it's my fault that I choose a hair color - yet the girl that did cover for Laurie on maternity leave, used the same formula, took her time because she was new to my hair, and my hair had ZERO purple tone when I left. Becky additionally tells me that it takes a skilled colorist to do my hair. No, a skilled colorist would not overlap the toner on already processed hair. I had seen two owners of salons where they stated it's all on how much time you take with the client, you don't rush to overlap on previously blonde hair. The owner messages me here saying that I ruined Laurie and her reputation? And that she works hard to build her business? My hair showing purple when it should be light blonde is a reflection on their reputation and how they allow you to leave the salon like that - stating it's all normal for my porous hair. She must not know that the salons I did talk to and one that I decided to go with, said any hair that's dark and stripped becomes porous. So to use that as an excuse for her employee's mistake is quite ignorant on her behalf. Lastly Becky claims I harassed them with 10 min messages. If you know of any phone recording that allows over 2 ... let me know. I guess harassing by saying you've asked for her on multiple times but she as she says allows her front desk staff to make the call on who I should complain to is a threat. I guess it's also harassing when you say you'll review how they've treated you and your hair. As I figured - my hair was blamed as the problem not the stylist Laurie, but yet a new hairdresser can get it this blonde with no purple? Yet according to Becky purple tinge is normal. *Keep getting their employees viewing my profile Laurie T or N who decided to delete her stuff, and a Michele M or T depending on how they use their maiden or married name. It's funny that they know I utilize billy for extensions at this salon and I've already contacted billy via text to tell them what we're dealing with. Keep getting other harassing dms through yelp from random profiles that just get set up - no reviews or a review of just this salon. So you show what Laurie does to your hair and you get harassed by their employees and friends. Have contacted yelp on this matter as well as others in this matter.

    First time at the salon and I had Lauren do the balayage treatment on my hair and she did a…read morewonderful job! Love the high and low lights, it really adds a lot of dimension. Also the cut gives my hair the perfect amount of layers to it give it body. Thanks Lauren!

    Designer Cuts - hairstylists - Updated May 2026

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