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    Design Wright Studios

    5.0 (1 review)
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    Home interior design

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    9 years ago

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    Joybird

    Joybird

    (27 reviews)

    Cherry Creek, Southeast

    I had a pretty specific challenge when shopping for a sectional: I needed more seating, but I also…read moreneeded something that would actually fit my space. The Joybird Elliot Apartment Corner Sectional was one of the only options I found that checked both boxes, and I also liked that it was made in the U.S. I went into the store so I could see the different fabrics in person and get a better sense of the style and construction. Suz helped me through the process and was awesome to work with. I was also able to purchase during a sale, which definitely helped with the overall value. I was quoted about five weeks for the sectional to arrive, and that estimate was accurate. Communication and delivery were smooth, everything arrived on time, and the delivery team did a great job getting everything set up. I've only had the sectional for a couple of weeks, so I can't speak to long-term durability yet, but so far I'm extremely happy with it. I really like the fabric, which is soft and comfortable, and the cushions have a firmness that I really like without making the sofa uncomfortable. It's also surprisingly comfortable for napping. The length gives me the extra seating I wanted while the apartment-sized configuration works really well in my space. Overall, the entire experience, from shopping in the store through delivery, was easy, and I'm very happy with the sectional. Five stars from me.

    The sales room representative was very helpful in getting me to purchase a couch, which I do love…read moreand was what I intended to purchase when initially entering the store. Note, the couches are custom order and take 4-8 weeks to arrive (****not only ****3-4 weeks which is what the show room says to you). I was sold a mattress and a bed frame as well... This is why I am giving it a two star rating. I was told the mattress would get to me in 2 weeks and very quickly, along with the custom bed frame that was on sale. This was a total lie. The mattress took 8 weeks and I ended up canceling the bed frame order because the customer service couldn't even tell me how long it would be for the bed frame. The show room manager lied to me and said I would get a refund for the mattress on the phone. I had to call back to the customer service (which is not the show room...) and they let me know that NO refund would be delivered on the mattress once it was delivered (only the shipping fees - which I think were free? who knows - NOT Joybird). Also, I was under a medical condition where I was not able to bring in large furniture on my own. I was "sold" that all the items would be "white glove delivered". They are not, the mattress was delivered by Fed Ex and I had to move in the very heavy mattress on my own. I will not ever shop here again.

    Design Wright Studios - homedecor - Updated September 2026

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