This is my first yelp review but feel the obligation to warn people of this horribly rude and truly scarring shopping experience at Design Menagerie. The owner, Birgit, was the acting sales associate while I was shopping here today with my mother, my mother in law, and my brothers new girlfriend. I was holding a bunch of items to try on and was not asked if i wanted a dressing room since Birgit was assisting another customer. I decided to put my items in the open dressing room and proceeded to try on the clothes. Out of nowhere, while I was completely naked, Birgit, in a very angry and aggressive tone yells out, "You are not allowed to be in the dressing room alone I am supposed to help you!" and then proceeds to rip open the curtain exposing my body to the store. There was a male customer behind her and she did not even realize. I covered myself up with whatever i could grab and she continues to yell "do you not see the sign on the mirror?! this is covid and you are not wearing a mask and I am supposed to help you get dressed in the room!" I admit that my mask did fall off while I was trying clothes on and I did not read the sign as I was in a rush to get the clothes tried on to meet my husband for lunch. HOWEVER, never would I have allowed her to come into my dressing room and put the clothes on for me (that is not a normal covid procedure and is completely inappropriate). I explained to her, very calmly, that her actions were unacceptable and she is embarrassing me. She was still very rude and using an angry loud tone saying she was the owner not just a sales associate (not sure why that matters but ok). I put my own clothes on as my family, horrified, shuffled me out of the store. We went into the store next door to recover and were talking about this awful experience when Birgit barges into the store next door yelling again "I need to speak to you! Come back here we need to settle this!!" I calmly went with her outside and she proceeded to accuse me of shoplifting!!! I pulled my shirt up for her again (if once wasnt enough for her to see my naked body) and had a small fanny pack on me which i opened and - clearly - nothing was stolen. Embarrassed Birgit said, it must have been the hangers from the previous customer and then said "This is why i dont let people go into the dressing room alone!" It was horrifying and belittling, not to mention I was about to spend over $1000 in her completely overpriced store. My mother in law, a therapist, said i should report her to the police for harassment. I decided to write this yelp review instead. Stay away ladies, i am still completely shaken up by this. Brigit, as a woman, you should be completely ashamed. Birgit, you need to learn how to run a business, treat customers, but most importantly you need to learn how to be a better human being. read more
