Avoid at all costs! Absolutely scam artist! They charged me…read more$10×4=40 for a truck surcharge? !?! $144 dollars and hour overtime after 6 hours?!?! See you in court:) bad business here!!

Do not do business with Carlson Bros. They will flip flop on price. They will charge you for…read moreservices that you decline. They will jerk you around for a week and a half before they get part of the job done. We opted to do the rest of the job ourselves but the charged us anyway even after they affirmed that the work we did was up to code. Take your business elsewhere.

This is an update to my previous review, where I wondered how this company's positive reviews could…read morebe reconciled with the catastrophic flooding they caused, combined with their refusal to take responsibility for their mistakes. After posting my review, Stone's insurance company immediately tripled their offer to settle in exchange for removing my negative review. I refused, because it still does not cover the cost of fixing the problems with Stone's plumbing installation. However, I wanted to share my experience so everyone knows they pay to have negative reviews removed. Take that into consideration when choosing a plumber. And if you decide to go with Stone and have problems, leaving a negative review may lead help. Unfortunately companies like Stone have figured out how to game the review system.

Stone Heating and Plumbing are the go to for heating and plumbing needs…read more I've had the pleasure of working with various staff and they are professional, knowledgeable and very responsive. In a property management role I trusted Stone Heating and Plumbing for multiple building plumbing and heating projects. #waytogoteamstonestaff Patty G.

We have had problems with our furnace, off and on for the last 5 yrs. It is19 yrs old and broke…read moredown 2 times in 10 days after Thanksgiving. We decided to replace it and accepted Twin Ports Custom Climate's bid. They offered a high efficiency wall hung boiler for the same price a competitor offered a 85% efficiency unit. It took about 2 weeks to get scheduled for the project. It was cold out and was a two day job. The disruption was minimal as the first day prep work and venting was set up. The next day a crew of 4 came out and 8 hrs. later our new furnace was operating and the mess cleaned up and removed. The installer's were friendly, professional and kept me informed about their progress. We are very happy with our new furnace and the job was completed exactly as we were told it would be. I would recommend using TPCC for a furnace servicing and replacement.

We bought a new cooling and heating system from these guys. We are well pleased with the salesman…read more(Jeff) and the installation techs ( Eric and Justin). They all were friendly and provided top notch customer service. Definitely use this company and request the guys if you want an overall pleasant and informative experience!

Northstar installed central heat and air less than two years ago and now the compressor is dead. We…read morecalled to get it fixed and they couldn't come out for 3 weeks. We called ASP and they came out and checked the system and discovered the bad compressor. We called back to Northstar and they really didn't care. So now the entire system needs to be replaced. Please don't use Northstar.

One zone of our heat went out, and they weren't able to get anyone out to us, but a gentleman…read morecalled me back and was kind enough to FaceTime me and walk through some problem solving steps. We ended up having another company come because they could get here sooner and we are facing a brutal cold snap and couldn't wait, but I would definitely recommend NorthStar to anyone they're able to get to! (We are about an hour away from them)