Hot water heater failed and one call to Guthrie plumbing got things going. They got to me quickly,…read moredelivered a new heater. Dale had to deal with some issues, but took care of them beautifully. He even fixed a couple of other things while he was at. He overlooked the mess in a basement my wife won't even enter, the barking dogs etc. without batting an eye. Great service and highly recommended!

They were very accommodating to my schedule, professional and quick, they were early and had the…read morejob done in half an hour.

Avoid at all costs! Absolutely scam artist! They charged me…read more$10×4=40 for a truck surcharge? !?! $144 dollars and hour overtime after 6 hours?!?! See you in court:) bad business here!!

Do not do business with Carlson Bros. They will flip flop on price. They will charge you for…read moreservices that you decline. They will jerk you around for a week and a half before they get part of the job done. We opted to do the rest of the job ourselves but the charged us anyway even after they affirmed that the work we did was up to code. Take your business elsewhere.

Stone Heating and Plumbing are the go to for heating and plumbing needs…read more I've had the pleasure of working with various staff and they are professional, knowledgeable and very responsive. In a property management role I trusted Stone Heating and Plumbing for multiple building plumbing and heating projects. #waytogoteamstonestaff Patty G.

I hired Stone Plumbing based on their positive reviews for several smaller jobs before they did a…read morefull replumb of my house. They are much more expensive than other companies, but I am okay with that in exchange for high-quality work and customer service. Things were good at first...until they weren't. Overall, I received substandard workmanship that resulted in flooding, thousands in damages, and a company that hides behind insurance adjusters rather than standing by their work. On Christmas Day, a kitchen faucet burst, flooding my first floor and basement. It turns out they screwed the water line to a drafty, single-pane basement window frame instead of structural framing (see photos). The pipe froze as a result of this foreseeable installation error, causing the flood. No one was home, so over $800 in water poured through the house before it was discovered. They made a low-ball offer to settle in exchange for signing a release of liability before turning it over to their insurer, who is refusing to pay for restoration costs, which approach $10,000 so far. Worse, the brand-new plumbing emits periodic loud noises that the company cannot diagnose or fix. One is a banging sound in the shower and the other sounds like a ship blowing its horn...except it comes from the wall behind a toilet. Other contractors also could not diagnose the problem, leaving me with new plumbing that sounds very old. I also paid them to fix a leak coming from a kitchen sink. When it continued to leak, they charged me again, saying it was a "different section" of the same pipe that was leaking. I was skeptical but paid again. Each time I had to open and close a wall to access the pipe. When it kept leaking, they said they would charge me a third time if it's yet another section of the pipe leaking. I hired them to diagnose and fix the leak, not engage in "trial and error plumbing," charging me each time until they got it right. Worst of all, the pipe continued leaking into my wall before I realized it wasn't fixed, likely causing mold and rot that I'll discover years from now. I should have been wary when the person I was working with suddenly left the company before completing the work they quoted me for. Now, I continue discovering shortcuts and mistakes their replacement made, and I suspect there are still more problems. I am not sure how my experience is so different from their online reviews. The sheer number of problems I've had is staggering; it's the kind of performance you expect from an unlicensed amateur, not a premium-priced professional. I will update this review if there are meaningful developments. But if you value your property, time, and money, I would proceed with caution when hiring this company.

We have had problems with our furnace, off and on for the last 5 yrs. It is19 yrs old and broke…read moredown 2 times in 10 days after Thanksgiving. We decided to replace it and accepted Twin Ports Custom Climate's bid. They offered a high efficiency wall hung boiler for the same price a competitor offered a 85% efficiency unit. It took about 2 weeks to get scheduled for the project. It was cold out and was a two day job. The disruption was minimal as the first day prep work and venting was set up. The next day a crew of 4 came out and 8 hrs. later our new furnace was operating and the mess cleaned up and removed. The installer's were friendly, professional and kept me informed about their progress. We are very happy with our new furnace and the job was completed exactly as we were told it would be. I would recommend using TPCC for a furnace servicing and replacement.

We bought a new cooling and heating system from these guys. We are well pleased with the salesman…read more(Jeff) and the installation techs ( Eric and Justin). They all were friendly and provided top notch customer service. Definitely use this company and request the guys if you want an overall pleasant and informative experience!

One zone of our heat went out, and they weren't able to get anyone out to us, but a gentleman…read morecalled me back and was kind enough to FaceTime me and walk through some problem solving steps. We ended up having another company come because they could get here sooner and we are facing a brutal cold snap and couldn't wait, but I would definitely recommend NorthStar to anyone they're able to get to! (We are about an hour away from them)

Jeremiah was awesome! I told him I wanted to see how to put the filter in so I could do it between…read moreservices, and he coached me through putting it in myself. Now I know I did it correctly and can do it again. He also showed me how to turn the furnace off while I change it, and what to listen to and look for when I turn it back on. He showed me the parts he checked and helped me to understand what he was looking for to know if anything needed attention. I'm sure it took him extra time to educate me, but it sure gave me a lot of peace of mind and I feel prepared to do filter changes between visits now. He also wrote down the name of the filter so I can get one even if NorthStar doesn't happen to be at my house to get one for me. Great to have someone I can trust to help me out! Thanks!

Our sewer backed up , we had some intrusions of roots into our main sewer.ASP came out the next day…read moreand water jetted our line clean , they showed us the condition of our main line as they pulled out the camera . I am very happy w their work, friendly knowledgeable and pretty efficient . They have pretty modern equipment as you can see in the pics. I highly reccomend utilizing the water jetting service as they can completely clean out any obstructions in the line as opposed to using a snake, which only busts through leaving an opening the size of the auger. After multiple passes w the jetting nozzle all of the roots were completely gone . Thank you folks for fixing and diagnosing the status of our main sewer line. We will call for a follow up late next year . I believe the value for the call exceeded our expectations since now our line is completely cleaned out

Owner & Management were very helpful in redesigning our Hydronic Boiler/Heating system. Bids came…read morein promptly as promised. Installing techs were prompt, profesional and informative. Highly recommend ASP based on this and past experieces.