We called several places to have our AC diagnosed and fixed. It went out on the hottest day. We are…read moresenior citizens, and have animals. After making several calls to different places, and no one answering. I ran across this Veteran Owned HVAC company. It was after their closing time, but husband called anyway, thinking he'd need to leave a voicemail. NOPE!! Someone answered!! And she got Jeff the owner to call back. He called within a half hour or less. He said he'd be here mid morning. Amazing!! He was here this morning and got our AC up and running. Yay! Jeff is very knowledgeable and very personable. Boy...he knows his stuff! We highly highly recommend him. Thank you Jeff. And thank you for your service to our country. Sue & Jerry

Absolutly the best. Came and checked out our furnace the next day where 2 other companies made…read moreappointments for the next week. Very reasonable and a joy to talk to.

Russ came out to do our first annual check on our new furnace North Star installed a year ago. As…read morealways he was professional, 100 percent knowledgeable and absolutely thorough! I couldn't ask for more. AND since it was our first annual check up it was free!!. I cannot recommend this company enough!

Thank you very much once again for quick response to my issue. Jeremiah came out to evaluate the…read moreproblem. He then ordered the parts needed and had my garage heater up and running before this weeks cold snap. Confident we will survive this Winter now. Thank you, George Korich

Owner & Management were very helpful in redesigning our Hydronic Boiler/Heating system. Bids came…read morein promptly as promised. Installing techs were prompt, profesional and informative. Highly recommend ASP based on this and past experieces.

We had a problem with our AC. It took several weeks to get to us and then they said it was a bad…read morecompressor (on a 1 1/2 year old Amana AC [done buy Amana]). They ordered the parts and it took weeks to get the parts and do the repairs. About a week later it sounded like it was going to blowup. They came back out, said the coolant was not vaporizing and the filter was to thick. Stuck a filter in that they had on the truck and said they would figure out what needed to be done and come back and to put in the correct filter. That was almost a month ago and it still isn't fixed and they keep putting us off.

We have had problems with our furnace, off and on for the last 5 yrs. It is19 yrs old and broke…read moredown 2 times in 10 days after Thanksgiving. We decided to replace it and accepted Twin Ports Custom Climate's bid. They offered a high efficiency wall hung boiler for the same price a competitor offered a 85% efficiency unit. It took about 2 weeks to get scheduled for the project. It was cold out and was a two day job. The disruption was minimal as the first day prep work and venting was set up. The next day a crew of 4 came out and 8 hrs. later our new furnace was operating and the mess cleaned up and removed. The installer's were friendly, professional and kept me informed about their progress. We are very happy with our new furnace and the job was completed exactly as we were told it would be. I would recommend using TPCC for a furnace servicing and replacement.

We bought a new cooling and heating system from these guys. We are well pleased with the salesman…read more(Jeff) and the installation techs ( Eric and Justin). They all were friendly and provided top notch customer service. Definitely use this company and request the guys if you want an overall pleasant and informative experience!

They came out the same day when we had issues with our furnace that is 2 1/2 years old. And of…read morecourse it was when the weather was at its coldest and on Sunday.

While selling our house a home inspector advised we have our boiler check for leaks and to make…read moresure it was functioning. We called Brent's and asked them to do just that nothing else. We knew our boiler was 30+ years old and so did our buyer. When they came out to do our inspection they said our boiler was spewing carbon monoxide at start up and needed to be replaced because parts were unavailable. After getting a second opinion and talking to the gas company it was explained to us that all gas boilers expel a certain amount of carbon monoxide at start up otherwise they would not lit. When testing for carbon monoxide you wait a reasonable amount of time before testing for carbon monoxide. Our boiler was tested by another professional and the gas company and was deemed usable but old. I truly feel Brent's tried to take advantage of our situation and was dishonest on many levels. 1. I had to call the office to have the invoice read to me because it was unreadable. 2. They wrote the invoice in a way that that made our boiler sound unusable by saying it spewed carbon monoxide and was rusty. 3. When I asked for the cheapest replacement possible they quoted a boiler that was NOT the cheapest replacement per the other company we had come in AND the gas company. 4. When I asked to re-word our invoice because they made it sound like our boiler was unusable and that was untrue.. They told me that would not do that because it was morally wrong and untrue. I guess Brent's Heating and Cooling I would have your office staff look up the definition of morally wrong because lying to sell a new heating system is "morally" wrong. Do not call them if you are looking for an honest opinion.

Excellent service. Very knowledgeable. Communication was great. Got my AC up and running in no…read moretime. Highly recommended.

My wife and I were super impressed with the install of our furnace. The staff was thorough and…read moreefficient, very professional and friendly, we couldn't have asked for a better experience. We would definitely recommend them!

Mike Kalkbrenner went above and beyond to help us with our old house problems. Expert and…read moreefficient. Highly recommended

We have an older house in Lakeside, Duluth. Slowly, but surely, we are replacing antiquated…read moreplumbing. We have worked with both Mike Kalkbrenner and Tom Kalkbrenner on one major and three small projects over the past two years. They have always made clear the scope of project, explained the fix in a clear way, provided an intelligible and fair estimate, did the work in a timely and tidy manner, and were respectful and friendly. My wife, Amy, and I would give them more stars if we could! --Scott

Not only did they come and fix the issue. They were beyond respectful making sure to close the…read moredoors behind themselves and ensuring not to hit the walls. The service was quick and quiet. We got a new hot water heater and they came to look at it and fixed within an hour! This is a company that I would call or suggest to anyone else needing plumbing help! The baby slept through the whole thing! Very impressed and satisfied with their services.