I want to thank Tollerud's for the quick response to my emergency. Woke up to find my furnace…read morewasn't working. Within an hour of calling, Mark was here getting it working. It is a relief to know they are people you can rely on in case of an emergency. Thanks again Mark....

From the owner: Tollerud Heating & Cooling Provides Heating Contractors, Heating Furnaces, Air Conditioning…read moreContractors, Air Conditioning, Contractors, Air Conditioner Sales, Ac Contractors, Ac Installation, Furnace Service, Furnace Installation Services to the Cloquet, MN Area.

Hot water heater failed and one call to Guthrie plumbing got things going. They got to me quickly,…read moredelivered a new heater. Dale had to deal with some issues, but took care of them beautifully. He even fixed a couple of other things while he was at. He overlooked the mess in a basement my wife won't even enter, the barking dogs etc. without batting an eye. Great service and highly recommended!

They were very accommodating to my schedule, professional and quick, they were early and had the…read morejob done in half an hour.

Paul is a rip off poor workmanship overcharges does not have the right tools and the work wasn't up…read moreto code

Had plugged pipes. Called they came out. 4 hrs later still plugged. They said they will have to cut…read morea pipe and get it that way. They were supposed to call me with when they can come out. No call and it's over a week. Ended up calling a different company and the fixed the plug in a half hr and didn't cut any pipe. $350 later will not call again.

Responsive, talked to Dave over the phone and he was very helpful. He took the time to go over…read moresome things with me even though I was not a paying customer.

Gave us a quote on repair and when work was done charged hundreds more without any explanation and…read morethen got nasty when i questioned them on why the were so much more than qoted. Avoid this business. Not family friendly as they try to seem. Had work done based on a quote.

One zone of our heat went out, and they weren't able to get anyone out to us, but a gentleman…read morecalled me back and was kind enough to FaceTime me and walk through some problem solving steps. We ended up having another company come because they could get here sooner and we are facing a brutal cold snap and couldn't wait, but I would definitely recommend NorthStar to anyone they're able to get to! (We are about an hour away from them)

Jeremiah was awesome! I told him I wanted to see how to put the filter in so I could do it between…read moreservices, and he coached me through putting it in myself. Now I know I did it correctly and can do it again. He also showed me how to turn the furnace off while I change it, and what to listen to and look for when I turn it back on. He showed me the parts he checked and helped me to understand what he was looking for to know if anything needed attention. I'm sure it took him extra time to educate me, but it sure gave me a lot of peace of mind and I feel prepared to do filter changes between visits now. He also wrote down the name of the filter so I can get one even if NorthStar doesn't happen to be at my house to get one for me. Great to have someone I can trust to help me out! Thanks!

They came out the same day when we had issues with our furnace that is 2 1/2 years old. And of…read morecourse it was when the weather was at its coldest and on Sunday.

While selling our house a home inspector advised we have our boiler check for leaks and to make…read moresure it was functioning. We called Brent's and asked them to do just that nothing else. We knew our boiler was 30+ years old and so did our buyer. When they came out to do our inspection they said our boiler was spewing carbon monoxide at start up and needed to be replaced because parts were unavailable. After getting a second opinion and talking to the gas company it was explained to us that all gas boilers expel a certain amount of carbon monoxide at start up otherwise they would not lit. When testing for carbon monoxide you wait a reasonable amount of time before testing for carbon monoxide. Our boiler was tested by another professional and the gas company and was deemed usable but old. I truly feel Brent's tried to take advantage of our situation and was dishonest on many levels. 1. I had to call the office to have the invoice read to me because it was unreadable. 2. They wrote the invoice in a way that that made our boiler sound unusable by saying it spewed carbon monoxide and was rusty. 3. When I asked for the cheapest replacement possible they quoted a boiler that was NOT the cheapest replacement per the other company we had come in AND the gas company. 4. When I asked to re-word our invoice because they made it sound like our boiler was unusable and that was untrue.. They told me that would not do that because it was morally wrong and untrue. I guess Brent's Heating and Cooling I would have your office staff look up the definition of morally wrong because lying to sell a new heating system is "morally" wrong. Do not call them if you are looking for an honest opinion.