Incredible staff! Paul was courteous and extremely knowledgeable of boot brand and history!…read more Surprised at the selection available and even more so at some of the deals available. Definitely enjoyable experience passing through and had to leave with something! Will definitely return.

Really cool store with lots of luxurious items to choose from at a fair price. Everyone was really…read morenice when we walked in.

I just found out today how ignorant I am about El Paso....did you know we have a Guinness world…read morerecord holder for the world's biggest boots here in El Paso? They just happen to be in one of fashion's most celebrated artisanal boot maker's workshop right here in El Paso (which is apparently also the boot capital of Texas). I present to you Rocketbusters. I read about them thru a business journal about apprenticeships and how they mentor young folks in trade crafts. I had been up til then, saving up pennies to visit Heritage Boot Co. in Austin, since I only heard about them making custom boots. I can't believe we have our own artisan boot maker's here as well! Duh me, right? ‍ As soon as I found out, I messaged them to visit and they told me to call. I was able to get a last minute appointment and they were gracious enough to show me the process, their workshop, and some of their beautiful works of art. Their building is in downtown and I've actually been in their parking lot for the farmer's market, so it's a cool area. We walked up and saw a huge horse on top (ask them about it) and doubles as a weathervane! The workshop is super cool, they have some really cool art as well as the beautiful boots on display to show off their work. You can touch, smell, and see the master artisan's work in the designs. The world's largest boots (real boots with leather, sizing, etc) are also on display and even their restroom is cool! They showed me samples of the designs that they did for charity, movie stars, celebrities, etc and each had a cute backstory. My host was kind and very knowledgeable. The things that they can do to leather is incredible! They also had a huge display of all sorts of boots, mules, and even children's boots, all custom made. Prices start at $1200, which is eye opening, but considering the work put in and the lifetime of the boots, it's actually a deal. Why the cost? They start by hand measuring your feet, since no foot is alike, this is crucial to having a custom fit. I didn't get to do it since it was so last minute to squeeze me in. They then discuss the design and the creative process begins, some designs can take 2 months, some 2 years, depending on the customer and if they like what is being designed for them. They hand draw, cut, and paint the leather designs...some like the mermaid, will have over 50 passes of paint and dyes! It's meant to soak into the leather and have staying power over the lifetime of the boot. That's quality you can see. Some of the designs were so intricate, it looks like actual wood! They train local artisans and keep them on as a full hire should they want to stay. I love that the traditions and expert knowledge gets passed on in hands on training. Come out if you're interested in supporting artisans in our backyard. People from all parts of the world order from them, but we can actually see the process, feel it and see our custom order locally! I know what I'll be saving my pennies for in the next couple of years! #supportlocal

Wow! I'm impressed that this place doesn't have any Yelp reviews yet! I visited this place in…read moredowntown El Paso last month, and thought it was one of the most unique and coolest places I visited on my trip there! I called the day before my planned visit to request a tour. Rocketbuster Boots prefers that visitors who want a tour request one ahead of time, just to make sure that someone is available on the day and time of your planned visit to give the tour. Didi provided me with a fantastic and free tour that lasted about an hour. She was so awesome and friendly!! She provided me with the history of how Rocketbuster Boots started, explained the process of how clients decide to order their custom handmade boots, introduced me to some of their seasoned designers and also to some of their interns who were diligently working, and then took me down to the basement where the boots are polished and sanded down, then hung to dry. Although the tour is free, I still gave Didi a tip for taking the time to show me around, especially since she was taking time away from her lineup of boot orders to provide the tour. Didi even introduced me to Nevena, a super kind lady who owns Rocketbuster Boots and makes sure that their operations run smoothly on the weekdays. I was astounded to learn that celebrities like Arnold Schwarzenegger have bought at least 80 pairs of boots from here!! How can anyone wear that many pairs in a year? Apparently, he is one of their biggest customers! I got to see and touch some of the really cool boots that were already made! A pair starts anywhere from $1000 and as high as $4000! I can't afford any of these! But they are really nice to look at! Some of the really fancy boots even have Swarovski crystals embedded in them! If you're ever in El Paso, I would highly recommend you to check out this place! You will be very amazed and learn a lot!! There are so many cool and fun photo ops, too!! And everyone here is really friendly! Rocketbuster usually has their own private parking lot for visitors and customers. However, on the day I visited, the lot was blocked off for repaving and renovation. So I had to park in one of the independent parking lots about a half block away, next to a courthouse. The independent parking lot was alright because it cost only $3 for at least a couple of hours. And it's better to park there than to risk getting a ticket from parking in timed or restricted areas.

Similar to what you see in other forums. 50% or less chance you receive what you ordered. Delay in…read moreshipment most likely to exceed credit card refund systems. Will sometimes respond with "we will get that out to you shortly" to provide hope? Beware

Bought a couple of cowboy hats, Rafa shaped them for me Very…read morepleased with the hats Thank you

Got a Resistol shipped from El Paso to Lubbock and it arrived very quickly and in immaculate…read morecondition. I would definitely do bidniss with Starr again in the future.

I purchased a pair of quality leather riding boots (Clark's) a decade ago that I really like and…read moredidn't want to donate after much wear. They are so comfy and get a lot of use. I have tried many times to shine and restore them myself as they have aged, but I just don't have the skill like that. The last time they got a good shine was years ago in the airport lol. I got tired of them sitting in my closet looking dusty and old, so I did a quick search for a solution and y'all led me here. Thank you so much! The location is an old hole in the wall of a gem. A little hard to find, but look for the "Mulligan's Shot Bar" signage and you'll see them. I wasn't sure what to expect in cost, but I couldn't be happier with the outcome overrall. They didn't need any actual repair, so it was just $13 for a little spit lol. When I dropped them off, the gentleman said they'd be ready by next day afternoon. I thought that was a quick turnaround! Well I received a text hours later that they were actually ready same day!! Amazing! They don't have a credit card machine, so be prepared to pay CASH ONLY! So glad I can wear my boots again while it's still chilly out. There's more life to live! Highly recommended!

Don't let the entrance fool you. This is a hidden gem. cash only. Deposit may be needed.read more

Device is friendly and helpful…read more I would like more selection for the women, especially since the factory is next door. Great value too!

The staff was really helpful with both suggestions and finding similar boots in the right size; and…read morethere is a great selection of quality boots.

This store has improved tenfold over the years. I don't know who the management is, but the…read moreassociates are very friendly and helpful. Zachary helped me find my shoes and Brianna went out of her way to locate the shoes that weren't available anywhere in El Paso. Luckily, she found them in San Marcos and I was sent a link to order them from San Marcos that same day. So ended up buying two Parents in San Marcos. Great value and beautiful shoes! Parents in San Marcos. Great value and beautiful shoes! Beautiful associates.

Quality, style and craftsmanship, at an affordable price! I am talking about Coach products. I am a…read moreCoach girl 100%- purses and shoes and slippers and sneakers. So yes, let me talk about sneakers for a minute. My ankle bone in the side of my ankles is in an awkward position; it is too low on my leg and sneakers hit at that point. Yes it is uncomfortable so I try to get high tops when I can find them. I got two great pairs with and additional 20% of the clearance price! You can't go wrong with black sneakers and white ones too!