A little belated review: After a horrible experience for 1…read morenight at an another Rehab facility, came here and it was a breath of fresh air. Accommodations could not have been better and had a large private room. The staff there was top notch (aside from 1 or 2 exceptions, as anywhere) and took excellent care of me. The Nurses, especially Geraldine and Leslie were outstanding, as well as the CNA's, especially Michael, Cheyanne and Jennifer. Other staff were excellent as well. The administrative staff were all very helpful, especially Renae and Glenora. A special THANKS to the PT & OT staff who helped me immensely to get stronger and ready for discharge home: Tim, Alex and Michael were especially helpful as well as the other staff. Sorry if I left anyone out (in any category) but couldn't remember everyone's name. I would highly recommend going here if a Skilled Nursing and Rehab facility was being considered.

very bad management with some rude under qualified staff…read more Bad communication, miss information are major part of why I had to remove my wife she was transferred from Eisinhower after 5 night of major replenishing of lost electrolytes and a blood transfusion because she became anemic. She was transfered with her records. Staff at Rancho acted like they did not have them. I Left messages every day for 3 days to speak with the Dr . he never returned my calls, Called nurses desk half the time no answer. 1 out of 4 times some one returns my calls. less then half the time did some one have update on her present condition.. conflicting information. she had theropy , she did not have theropy because of COVD in building Never recomendj

I don't understand any negative reviews as I have found Betty Ford to be a great facility and…read moreexperience. I entered for my opioid dependence and found the residential accommodations to be nice and adequate. This is not a luxury facility, but it is on a beautiful, lush, campus surrounded by gorgeous mountains. The cafeteria serves a variety of healthy and not so healthy foods, but there is a fresh salad bar that changes daily. The staff is wonderful and knowledgeable and I have learned so much about my addiction. Everyone here is genuinely nice caring, and very knowledgeable. There is also a fantastic nursing staff for your medical needs. Not only do they meet your needs in residential, but they also provide Sober living facilities that are quite nice as well as PHP and IOP. I would ignore any negative reviews and see for yourself. I have experienced one other rehab and another outpatient IOP, but this place is above anything I have previously gone to. I know I will not ever go back to alcohol and drugs and I owe my life to this wonderful facility.

I don't say this lightly--Joshua Smith has changed my life…read more After completing 30 days of residential treatment at Hazelden Betty Ford, I entered the PHP (Partial Hospitalization Program) and was assigned to Joshua as my counselor. I am now on my 30th day of PHP, and I can confidently say that the work we've done together has transformed me on every level--emotionally, spiritually, relationally, and personally. Because of Joshua, I don't just understand what recovery looks like--I know how to live it. He's helped me build a foundation rooted in honesty, integrity, and purpose. His guidance, presence, and challenge have allowed me to confront the things I've avoided for years and step into a version of myself I never thought possible. Because of Joshua, my relationships have begun to heal. My connection with my wife has improved. My ability to show up for my kids has grown. I'm more present for my family, friends, and coworkers--and I'm finally able to live with emotional availability and clarity. But most of all, because of Joshua, my future is no longer something I fear or avoid. It's something I look forward to--bright, beautiful, and filled with possibility. I will forever be grateful for his care, his professionalism, and his wisdom. If you have the chance to work with Joshua Smith, know that you're in the hands of someone who doesn't just do this work--he lives it. And he changes lives because of it. --Chris Klein Alumni, Hazelden Betty Ford Residential + PHP Programs

Amazing care, very clean, professional and friendly staff. We were very impressed with the care…read moremy mom received .

Do not take your loved one here. We took our mom after a brain surgery where she fell 3 times…read moreinitiating another trip to the hospital. Not one nurse from facility was there to inform EMT staff about my mom and background. My mom fell because she kept trying to get out of bed early in morning to use bathroom. The excuse the staff gave was that they don't have enough staff to watch patients over night. I was given a phone call myself to ask if I could go and sit with her because they didn't have anyone.

I was sent to this facility following Spinal surgery. From the minute I was admitted I could feel…read moresomething special in the air. Staff moved in synchronization to get me admitted. For all the days that I was there each staff member proved to be knowledgeable, professional, caring, and even had a sense of humor when appropriate. The medical director makes an appearance every day at the bedside. The occupational and physical therapy was on a level close to what many athletes have to go through- there was no sitting on your laurels. This is where you want to go if your goal is to get better and be as strong as you can- to finish recovery at home. This is the place you want to be. I can't recommend it highly enough. It's a real gem in the desert to have a place like this. Even the food was good!

This is the only acute rehabilitation hospital in Coachella Valley. I was there post knee…read morereplacement surgery and I was so pleased. I made this choice. No one at home could've helped me like this.

I have been trying to contact this company for almost 2 month my the phone numbers listed on their…read morewebsite and have not been able to get through to anyone. Three prescriptions was filled under my insurance that I never received. I have been trying to contact and get ahold of someone regarding this issue since I saw it on my insurance statement 2 months ago. The phone numbers have been disconnected and I cant find any way to speak with anyone there.

I attended the Kiloby Center for 5 full months and couldn't be happier. All the staff is wonderful…read more And I do mean all. The mindfulness approach used at The Center suits me very well. I felt from the very beginning that these techniques would help me get at the cause of my reasons for coming. I have the good fortune of living nearby so I realize that most people could not come for 5 months but whatever time is spent is well worth it

I've had the opportunity to work with Mike, Emilio, and the team at SolutionPoint Behavioral Health…read morethrough both business and networking, and every experience has been positive. Their team is professional, welcoming, compassionate, and genuinely committed to helping people in our community. I've visited their facility several times through my work and have always been impressed by the level of care, professionalism, and attention they give to both the environment and the individuals they serve. It's clear that they are passionate about making a meaningful difference and creating a supportive space for those in need. I highly recommend SolutionPoint Behavioral Health to anyone looking for a caring and dedicated team that truly puts people first. Mario Hernandez Founder of Desert United

On my recent journey to recovery, I found this wonderful place. Staff is amazing, so knowledgeable…read moreand caring ! If youre looking for a rehab center for yourself or loved ones, i would check this center out.

Great place for care and accountability…read more My older brother recently spent thirty days here and we are grateful for the experience he had. He came in wounded and wobbly, just out of the hospital after having dealt with alcohol poisoning, and left on steady feet with many resources to rely on. Brett, Doug, and Patrick took care of my brother and remain people he can call upon for help. Each of these individuals have developed close connections to him and taught him life long skills in dealing with struggle. We also received support from these individuals when we called and asked for help with our next steps with Dave. The other patients were sources of support to my brother and it really felt like a family there with lots of times for reflection. The twelve step method is used here and very helpful for building a reservoir of strength beyond the facility. Thank you, Axis Residential for taking care of our family and our beloved brother Dave.

Before I went to Axis I was a very isolated, hurt, addicted woman. I was prescribed 12 different…read moreperscriptions including Xanex for 2.5 years. I thought I would never be normal again. I thought there was no way I could stop taking it and at the same time I thought I would never be happy again. There was no way...I was full of regret, dispair, suicidal thoughts and anxiety. When I arrived to I was welcomed with open arms from a woman named Tiffany. She brought me coffee and a wonderful turkey and avacodo sandwich. After flying from CT alone, I was exhausted and she was very understanding and compassionate. I was so scared I was trembling, but Tiffany's hand rubbing my back reassured me that I would be okay. She made me feel safe. I was brought on a tour and met my roommates, I had no idea that soon these wonderful people would become my dearest friends. They were all well by the time I arrived, and I wanted what they had... I knew this would be the start of my new journey. The house was amazing. Clean, open, the back of the home is all glass. There are fruit trees, palm trees, benches to sit on outside, beautiful patio furniture, and a huge Inground pool and hot tub. There are two chefs Bill and Betty. Both cook your meals to perfection. They prepare meals that you would only be served at a 5 star restaurant. Bill and Betty are not only employees, but are amazing people to talk and laugh with. Their love and passion for food is something well admired. I was privileged to be served by both. I must not lie, detoxing from Xanex was not a field trip. The first 4 days I could care a less about what was being served or what the patio furniture looked like. My roommates and the staff were there to give me comfort all day, every day. In my detox stage I was was close to my nurse Paul, who was a kind, soft spoken man. He did everything he could to help me physically get through the withdrawals, and he was very knowledgable on all of my questions. As time went on, I actually started to feel better. Everyday I went to groups on time and shared my experiences with the councilors and my roommates, and they shared their stories. What a group of amazing people. Some days we had yoga or meditation with "Mediation Mark" who is a God send for those days where you cannot concentrate or relax. I never thought I could concentrate enough to mediate, and now it's one of my favorite things to do. Mark is a wonderful soul, a kind hearted man whom has traveled the world to learn inner peace. His teachings and talents that he brings to Axis are a privilege to be a part of. Meditating with Mark is something that I miss dearly now that I am home. After I detoxed I was taken out of the house every day. Whether it would be going to the movies, shopping, sight seeing or just a talk over coffee. And this is where my favorite councilors come in. Megan is a strong, intelligent, beautiful person. From day one she takes the time out and makes it a point to sit with each roommate and asks simple questions about how they are feeling, how their day is going, etc. Sometimes she takes out over an hour of her time to speak to us one on one. I had trouble opening up to a complete stranger, but after awhile I trusted her. The conversations I had with her were confidential and I finally learned to trust another human being. Something I haven't done in years. I know I can call Axis when Megan is working. She listens to my feelings and concerns and still guides me even though I'm no longer living in the home. Johnny always comes in to Axis ready to go! His loud excited voice gets you going! He makes sure to ask everyone how they are feeling and he also goes out of way to get to know each of us on a one on one level. He always wants to take us out, so we can grow to be better in social gatherings, Something else I had trouble with. Going to the movies with him was always my favorite because just for a short while I would feel "normal" again. Just a bunch of friends going to the movies. His personal story is one to remember always. Somewhere I know he is proud of me, But I want him to know... I am also very proud of him. To conclude, I am better now. I no longer take any pills for anything. I eat, sleep, and go out of the house happy. I am a good mother, wife, and friend again. I can watch tv with my family and laugh, I can read my daughter a story and tickle her goodnight. My anxiety is now gone and so is my insomnia. Go to Axis if you need help. I promise that if you listen to what they say, surrender to your addiction at the door and be patient. You too will get your life back, but this time you won't be a prisoner of your addiction. No more checking the clock, hiding pills or bottles, and no more isolation. Just take it one day at a time.Make today your first day to change and call. My only regret is that I didn't call sooner. To the staff of Axis, thank you for saving my life. My name is Amber and I'm an alcoholic/addict.

Since I've been here at ATS, my life has changed so much ,the staff has always been there for me,…read morethey always make time for us Gisel and Aurelia are phenomenal and always ready to help.

ATS saved my life, I started the outpatient program right after I got out of rehab. The staff is…read moreamazing, caring and patient. I was scared and wasn't sure how to get back out into the real world and face life clean & sober. The daily classes really helped me to understand my disease and how to cope with life on life's terms. Dr. Jim Herndon is caring and kind, he truly cares about you as a person and wants you to live a great sober life. I can honestly say that ATS saved my life and I will forever be grateful to have been able to participate in their program. Thank you for all your support!!!

Professional staff, friendly, tries their best to stay on tasks until they are done with you. They…read morenever act like they are too busy for you. Clean and no odd smells in the facility. My second time here.

This is an amazing nursing home. Their PT staff are patient and so encouraging. Our case manager,…read moreHeather was a God send.

An Amazing Experience!…read more I can't express enough how thankful I am for Lori and the entire staff at Segovia. I recently needed to transition my 91 year old mother from her own home to assisted living. I researched many locations and visited a couple of them and none of them hold a candle to the quality and care of the Segovia staff. Lori from Marketing made the process incredibly easy and treated my mom with such care and compassion. They helped me get really nice rental furniture quickly from a trusted vendor and made the move in process seamless. The building facilities are top notch and beautifully decorated. I have now had multiple meals with my mom at Segovia and the food quality is amazing and the service is excellent. The staff has made us feel very welcome in such a short time. In my mom's first week, she has already started making friends and participating in the multiple activities in the development and offsite. If you are looking for the best in assisted living in the Coachella Valley, Segovia is the place!

We were looking for a new home for mom. The process can be quite daunting. When researching to…read morefind the right place, we experienced everything from a hard sales pitch to "i do not care" attitude. Segovia WON hands down. From the first interaction with Lori Torres until this day, she was a great help for us and our decision. Lori took time to answer every question we had. It never felt like a sales pitch which we experienced with other places. Her attitude was always pleasant, friendly, yet professional. Kudos to Lori- a five star experience. So very happy we found SEGOVIA and mom can now call it her home.