Honestly , a great place to go to, everyone is friendly and the place is pretty cool with lots of…read morepositive energy and good hard workers

No care center is perfect, but this place is pretty good. The staff are friendly and it smells…read moregood-which is rare in a care center. The food could be a little better, but considering it's a care center, it was good. My room was cleaned daily and the overall feel in the bulding was pleasant.

A little belated review: After a horrible experience for 1…read morenight at an another Rehab facility, came here and it was a breath of fresh air. Accommodations could not have been better and had a large private room. The staff there was top notch (aside from 1 or 2 exceptions, as anywhere) and took excellent care of me. The Nurses, especially Geraldine and Leslie were outstanding, as well as the CNA's, especially Michael, Cheyanne and Jennifer. Other staff were excellent as well. The administrative staff were all very helpful, especially Renae and Glenora. A special THANKS to the PT & OT staff who helped me immensely to get stronger and ready for discharge home: Tim, Alex and Michael were especially helpful as well as the other staff. Sorry if I left anyone out (in any category) but couldn't remember everyone's name. I would highly recommend going here if a Skilled Nursing and Rehab facility was being considered.

very bad management with some rude under qualified staff…read more Bad communication, miss information are major part of why I had to remove my wife she was transferred from Eisinhower after 5 night of major replenishing of lost electrolytes and a blood transfusion because she became anemic. She was transfered with her records. Staff at Rancho acted like they did not have them. I Left messages every day for 3 days to speak with the Dr . he never returned my calls, Called nurses desk half the time no answer. 1 out of 4 times some one returns my calls. less then half the time did some one have update on her present condition.. conflicting information. she had theropy , she did not have theropy because of COVD in building Never recomendj

The Carlotta is a beautiful, full service facility. Our loved one is thoroughly enjoying living…read morehere! The restaurant is outstanding- shout out to the top notch kitchen staff, chefs, servers, especially Russell! The activities are very diverse, so many options- cultural, educational, fitness, socials, it is amazing! Brand along is a powerhouse! This woman does it all as far as keeping residents engaged and she does it so well, always smiling, even through her own physical pain! She truly deserves a raise! Corey is the Executive Director Assistant and is very caring, hard working and extremely helpful! When he says there is an open door policy, he means it. I highly recommend taking a tour of the facility if you or a loved one are looking for a lovely assisted living facility.

We found the perfect place for our Mom at the Carlotta! We spent several hours with Mike Maffia…read moreand he was so helpful, kind and just what we needed to help our Mom see a new vision for her last chapter of life. The property is amazing, amenities are everything you could ask for, complete with cloth tablecloths and napkins in dining room. But really most of all the culture was geniune - friendly, professional and welcoming. All in all a great day and experience. I know my Mom will be very happy there and her family is happy that she will be somewhere safe and happy! The best of the best. Thank you again to all the staff at The Carlotta. Shelly Jones

Professional staff, friendly, tries their best to stay on tasks until they are done with you. They…read morenever act like they are too busy for you. Clean and no odd smells in the facility. My second time here.

This is an amazing nursing home. Their PT staff are patient and so encouraging. Our case manager,…read moreHeather was a God send.

This facility is amazing!!!! Maya, Denise, Maggie, the nurses, Ryan, JR, John, Rosa, just to name a…read morefew, and the entire staff no matter what their job is. My daughter has been there for quite a while and now now this staff is helping me prepare to bring her home!!!!!! While there she has received amazing care, the facility is always clean, and the staff is always friendly. She has brain damage and was on a ventilator, but Katrina and Christy did an amazing job and she has been off the ventilator for a few months now. I never worried about my daughter if there were times I couldn't come, I knew she would be well cared for always. Thank you to each and everyone of you!!!!!!!!

Poor quality care. Loud obnoxious staff, bad place to get rest. Terrible food, over cooked veggies…read more and they don't understand lactose intolerance. I was there for a month and not once did they sanitize my tray table. The toilet in the room was disgusting. And I don't believe gym equipment is sanitized between patients. I was horrified at what I saw and experienced. Hand sanitizer was an after thought.

I was sent to this facility following Spinal surgery. From the minute I was admitted I could feel…read moresomething special in the air. Staff moved in synchronization to get me admitted. For all the days that I was there each staff member proved to be knowledgeable, professional, caring, and even had a sense of humor when appropriate. The medical director makes an appearance every day at the bedside. The occupational and physical therapy was on a level close to what many athletes have to go through- there was no sitting on your laurels. This is where you want to go if your goal is to get better and be as strong as you can- to finish recovery at home. This is the place you want to be. I can't recommend it highly enough. It's a real gem in the desert to have a place like this. Even the food was good!

This is the only acute rehabilitation hospital in Coachella Valley. I was there post knee…read morereplacement surgery and I was so pleased. I made this choice. No one at home could've helped me like this.

The Palms at LaQuinta Adult living is an awesome retirement space…read more This is where I would like to be when I get of age. My best friend and I found this place so he would not worry about his beautiful father feeling alone in his golden years. Well my friend died and I promised him that I would look after his father if anything happened to him and unfortunately it did. I have looked after his dad, for 4 great years here, and after his passing of 102, his "girlfriend" who had no family in the United States asked if I would care for her. That's what I'm doing now. The wonderful people that manages the facility, Robbie,Vikki as well as Lenny are very caring and responsive to the residents needs. Robbi tells jokes at dinner, reads the menus, tells the activities for the day, what movies will be playing in their theater (along with a popcorn and ice cream machine) and dances at the sock hop with his wife Vikki! They both have monitors connected to each residence in case of an emergency. Vikki plays the piano, knows each residence health requirements, and serves dinners as well. She doesn't just see each person, SHE HEARS THEM. Stephanie is the "Big Bad" coordinator for entertainment, activities and exercise etc. And she runs a "tight ship"! Works hard to keep everyone busy, happy and strong. Understanding, with a big heart, and is the traffic cop and will give tickets if she catches any resident speeding in their scooters or walkers! Dawn is the community sales director and always has a beautiful smile for everyone she meets. A breath of fresh air every time I see her. She makes sure that this place always has a waiting list to live here. There is a bus that takes them shopping, doctor appointments, day on the town, etc. The meals include a wonderful breakfast , dinner and supper, with a community refrigerator stocked with drinks and some times those late night snacks and munchies throughout the day. Oh! I must mention about the young adults that work so hard in the facility led by Mariah. She knows every residents name and how they like their salads, juices etc. and remembers special stories about each one. This group not only serves, but they clean rooms, wash bedding and the hallways are immaculate because of them. Where did they find these people? The Executive Chef. Mr. Martin, who whips up incredible meals. And if you know someone who lives there, be invited to their special dinners like Easter or Christmas! Simply amazing!! He also makes sure that there are optional dishes for those who have discriminating or, allergic issues. There are so many things that I can tell you that's great about this place, but all in all, The Palms is a well run, happy, and friendly new home away from home. Check it out! Sincerely, Darnell Harrison II

I recently attended a Luau professional event at The Palms of La Quinta and was impressed…read more It started by the maintenance director greeting me at the front door and the friendliness of the staff during my tour. In fact, one of the residents gave me a thumbs up and said "I love it here." All the kindness and smiles were an indication that they are happy to be there which speaks volumes of the managers. They are focused on being a team and making sure the residents are feeling safe, well-cared for and enjoying their daily lives. As a former marketing director and executive director of Assisted Living & Memory Care communities in FL & GA, I know that's not an easy task. It's your heart, your head and your spirit. I recommend you take a tour and see for yourself. Ask for Kimberlee Morgan, Director of Sales.

The Nuno family, Hector and Nanci, excell in service, compassion and understanding of challenges…read moresurrounding patients needing assistance. I would use their services again, without hesitation. Barbara H

My father-in-law passed away suddenly and we needed immediate in-home support for my mother-in-law…read moreuntil we could get down there the next day. Nanci quickly solved the problem and saved the day. She provided us with an amazing caregiver (Zoila) who came out at 7pm and stayed overnight until we could arrive, about 10am. Zoila was a perfect match for my mom-in-law. She was experienced, compassionate, and dedicated to helping her through the challenging situation. We have now contracted with them for daily assistance until we figure out next steps. I highly recommend Elite Professionals. Nanci (owner) was committed to helping us solve a very challenging situation. She made it easy for us and helped us feel comfortable that everything was under control. Their prices are reasonable and their service is excellent.