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    Desert Hand and Physical Therapy

    5.0 (1 review)
    Closed • 10:00 am - 7:00 pm

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    Services - Desert Hand and Physical Therapy

    Physical therapy

    Therapeutic massage

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    4 months ago

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    Sozo Health & Physical Therapy - Goodyear - Relaxing massage therapy room

    Sozo Health & Physical Therapy - Goodyear

    4.4(7 reviews)
    1.9 mi

    I have been going to Sozo Physical Therapy in Goodyear where Dr Andrew is the Physical Therapist…read morewho has been working with me, he is a fantastic doctor, he makes you feel very comfortable and takes the time to explain the type of procedure he will be doing and how it will help you. Dr Andrew is a professional, he and his staff are very friendly. Dr Andrew has helped me so much with the pain I have been experiencing . I would not hesitate to recommend my family and friends to Sozo Physical Therapy. Thank you Dr Andrew.

    Normally this place is amazing, and the person I had an issue with isn't even normally at this…read morelocation. However on 3/31 at 928am i got a text asking me to confirm my 4/2 9am appointment. Once I got that text I realized I was triple booked that day, I called as soon as I got the text at 9:28 and Jocelyn answered the phone, she then "reminded me" that I must call 48 hours in advanced in order to not be charged a fee.... she's soooo worried about 28 minutes? That's ridiculous in my opinion. I could understand if I called 24 hours before hand and your policy is 48 hours but it makes me question if yall are really hurting that bad you need to worry about a less than 30 minute difference which makes me question if this is where I should really go. She also had a hard time staying within the perimeters I have for scheduling. I drive myself but I also have several other appointments during the week totally anywhere from 4-9 a week. So scheduling can be a little difficult but I gave her between 9 & 1 and for some reason I was still being offered options outside of that. And it's not like I said this several phone calls prior, I say it in every phone call where I set up appointments because I don't expect them to remember between calls but I don't think it's unreasonable to hope they would remember when it was said during this call. I know jen was out sick that day and that Jocelyn was doing her best to cover but jen is the best receptionist I've seen there so far in my roughly 2 years with yall. From what I can tell, an outside perspective she really goes above and beyond not just for the company but for the client too I really appreciate how things have turned around since she has showed up! Alyssa is amazing as well I've never had issues with her or dr. Andrew. I hope less than 30 minutes really doesn't make a difference and Jocelyn didn't charge me that visit, I just find it very odd that I'm almost being scolded over less than 30 minutes especially when I called as soon as I received the text from yall.

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    Sozo Health & Physical Therapy - Goodyear
    Sozo Health & Physical Therapy - Goodyear

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    Massage Envy

    Massage Envy

    2.9(79 reviews)
    2.0 mi
    •$$

    I visited this massage location for my appointment on Friday, February 19. The business is…read moreconveniently located in a plaza surrounded by several other stores and restaurants, including Freddy's and many other businesses within both walking and driving distance. Upon arrival, the front desk receptionist checked me in right away and reviewed the intake checklist with me. After check-in, I was guided to a quiet waiting area where water, peppermint candies, and restrooms were available for guests to use while waiting. The seating area was calm and relaxing, and a staff member came to call my name when it was time for my appointment. They also checked to see if I needed to use the restroom or needed anything before getting started. This was my first massage, so I wasn't sure what to expect. I had heard great reviews about a previous therapist from another customer, although I was told she no longer works there. My massage overall was good and very relaxing for a first-time experience. The session started a few minutes after the scheduled time and appeared to end slightly before the expected finish time, though I could be mistaken. One suggestion for improvement would be allowing clients to choose their own music during the session and providing more information ahead of time about the products used during the massage. It would also be helpful to receive clearer information about available upgrades or monthly membership options before the appointment. Overall, my experience was positive and relaxing, and I would consider returning. I am also curious whether couples massages are offered, as the rooms appeared spacious enough to accommodate them.

    The gift card customer service is TERRIBLE! It's nonexistent!! I needed to correct an error, and…read morefor nearly a week and counting, I've yet to get a return call to my 5 calls, or replies to the 10+ emails I've sent. Maybe they'll answer a piss poor review!

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    Massage Envy
    Massage Envy
    Massage Envy

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    Desert Hand and Physical Therapy - physicaltherapy - Updated October 2026

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