Minus 5 stars. Horrible Horrible Horrible service. On Friday March 22nd I took my daughters prom dress to the Seamstress to get it taken in and hemmed up, they told me to come back on Friday March 29th and it would be ready. Went back on the 29th and the dress looked the same, she was swimming in it. She again told us to come back the following Friday April 5th. Went back on Friday April 5th and the dress still fit her big, the corset was completely closed and it still fit her big. It was 3:20pm and the clerks there told me to come back when the Seamstress was in, I was like you guys are the one's that told me she is here till 4pm. They said yeah but she left early today. So I take my daughter back on Monday March 8th, the Seamstress looks at her in the dress and asks me where should I take it in from? I told her I don't know that's why I brought it to you. I told her I needed it by the following day. She said ok she would have it ready for me. Went back Tuesday March 9th Seamstress nowhere insight. My daughter tried on the dress and it look ok granted I didn't tighten the corset. Wednesday night I had my daughter try on the dress and once I tightened the corset I notice the front look weird it had bulges, I looked inside and the Seamstress only took the outer material in the inside still had all the extra material in it which made the bulge in her stomach area. Went back today Thursday 4/11 and asked to speak to the manager. I explained to them the problem and they called the Seamstress out and asked her if she left the material inside the dress. She straight out said YES. The Seamstress then asks me if I wanted it removed? Yeah it was supposed to be removed. She asks me to leave her dress again. Prom is this Saturday 4/13 2 days away and she wants me to leave her the dress. I said no I'm going to take it to someone else to get it fixed. I again ask for the manager and they tell me he's not in, I ask when will he be in? I get an I don't know he doesn't have a set schedule and he's the only one that can refund you the money. She then tells me to leave the dress so she can show him. REALLY! You don't have a date or time he will be in and you want me to leave the dress. Sent an email to the manager and haven't heard back from him. Guess he's not in yet. It has been a nightmare with this place. Horrible customer service and horrible seamstress. What a rip you off, I can sew better than she did. I guess that's how they make their money, looks like they needed that $57.00 more than I did. read more