Great quality cleaning service! Thank you will use again…read more Fast quote and fast schedule and were on time Easy payment and accepts credit card payments

I searched for Cleaning Service in Vistancia, Peoria AZ. This business responded and then after…read moregiving me a quote and I accepted, they told me I am out of their service area. Bad - Bad - Bad

Yulia was amazing!! Very thorough and stayed until everything was complete. She was very…read morerespectful and listened to our direction. I will be using her in the future! Thank you, Yulia! One person was not enough for this job. The workload required at least two people, which made the process inefficient and overly long. It was also concerning that she worked 8 hours straight without breaks. Better staffing is needed for jobs of this size.

Worked with them for 3 days. Advised I have tenants who have moved out and need move out clean…read more After walk thru, I advised it's very bad. They need a crew. The entire time I was assured no issues. Single cleaning person showed up and said she can't do it alone: was told it was an easy job. (Lie) Do not book if you need honestly integrity and a job done on a timeline. Let's be clear! I shared with owner via text all required work. It was never shared with her single cleaning person!

I know this will sound a little overboard, but this service has been extraordinarily essential not…read morejust a luxury: I suffer from a crippling disability and having the crew come in and help take care of my house provides me such a clean environment organized that I am able to function better and my mental health is better. I know this sounds very deep and almost clinical but I can tell you after years and years and years of suffering. This is a service that I trust and I'll say that again, I now have complete trust and Rosa her crew and I really believe this is helped so much. I will continue to use the service as needed, and encourage others to feel comfortable in the fact that they will provide a good cleaning a good price and are consistent. Thank you for your help. I'll see you soon.

What an incredible service! Team 8 made my home look and smell incredibly clean and refreshed. They…read morewere punctual, efficient, friendly...and wildly exceeded my expectations at a reasonable rate. Home run!

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

I needed help to get my house back on track after some family tragedies. Brian was easy to…read morecoordinate with and gave timely and accurate responses. The cleaner, Bryan, did an excellent job with the parts of the house I requested to be cleaned and was very considerate. I would definitely request him again. This company was middle in pricing compared to the others that I got quotes from, but the value of having someone not judge me for my mess while taking some of the labor off my plate was worth every penny. I'll definitely be a returning customer.

Hailey was polite, thorough and quick with her work. My toilets were spotless and I appreciated her…read moreattention to clean all the way to the base of the toilet too.

I was able to get an appointment when I needed it short notice. The team did a fabulous job for a…read morereasonable price. Highly recommend!

BEWARE! I used Perfectionist Cleaning for window cleaning in April 2023 and had a great experience,…read morewhich is why I hired them again in April 2026. Unfortunately, this second experience was completely different. I was told they would arrive between 9:00am-10:00am, but after multiple calls throughout the day, they didn't show up until 3:00pm. The crew that arrived did not speak English, rushed through the job, and the quality of the cleaning was poor. I had to go back and clean numerous streaks myself, and there was still bird droppings left on several windows afterward. The worst part, however, was the damage they caused to four of my window screens. One worker even knocked on my door to ask my husband to help bend a damaged screen back into shape and force it back into the window frame. (You can clearly see their cleaning supplies in the background of the attached photo of window #1.) The screens are now bent and damaged to the point that several windows can no longer be properly opened because the gaps are so large that bugs and debris can get inside. One window will not open at all because the damaged screen is obstructing it. After multiple attempts to resolve the issue and request reimbursement, Perfectionist Cleaning claimed the screens were already damaged before they arrived. That makes absolutely no sense considering we could open all of our windows before the cleaning, and now we cannot. My husband also sent photos of the damage, and they responded by claiming the photos were of "different windows." We are honest Christian people who simply wanted our windows cleaned and instead ended up with damaged property and a company refusing to take responsibility. With a baby on the way, we cannot afford the unexpected cost to replace multiple window screens ourselves. After reading other recent reviews, it appears this may be becoming a pattern for this company -- damage customers' property and refuse to fix it. DO NOT USE THIS COMPANY!

We booked Phoenix Home Cleaning for a deep clean after doing a ton of work on our rental property,…read moreand wow--they exceeded our expectations. The place was dusty, messy, and in need of serious attention after renovations, but their team came in and completely transformed it. They were prompt, professional, and incredibly thorough. Every corner sparkled, baseboards looked brand new, and all that post-remodel grime was gone. It honestly felt like walking into a brand-new home. If you need a deep clean that actually feels deep, with an easy to understand price, look no further. Phoenix Home Cleaning did a tremendous job and we'll definitely be using them again!

Very happy with the service and product! Polite. Quick. Thorough. Clean!…read more I hired PHC for a move-in 3 days prior to obtaining my keys. Jesse met me at my new place for a cleaning. He did a move-in clean of my 500 sq ft studio in under 2 hours. I will be scheduling again!

I scheduled a cleaning appointment for my rental property, confirmed the date/time, agreed on the…read morefee, and even sent the address the day before so there would be no surprises about the location. The property is almost an hour away for me, and I drove there specifically to unlock the home and meet the cleaner at the scheduled appointment time. Right when the appointment was supposed to begin, I received a message saying she could not make it because the drive was "too far." This was disappointing because the address had already been provided in advance, and travel distance should have been considered before confirming the booking. I normally understand when emergencies happen, but after reading another review describing the exact same issue -- a last-minute cancellation because the location was too far -- this seems more like a pattern than a one-time situation. Professional communication and reliability are extremely important, especially when clients are arranging schedules and driving long distances. Unfortunately, this experience was a major inconvenience and wasted a significant amount of my time and money. This pushes back my rental turnover time. To your response: You knew the area our home was located days in advance, and the exact location the day before. Yet you waited until the time of our appointment to cancel because it was inconvenient for you. (Not because of an emergency, which would be understanding) We took time off of work to drive an hour to open our rental for you. Thank you very much for wasting our time.

I love love love this business - family run and great service every time. Christina is so sweet &…read moretrustworthy. She comes & cleans everytime I need her at a reasonable price. She will always have business with me!

This is an update to a previous review of two stars. After complaining to Laura about the…read moreincomplete cleaning of my house, she came over and redid everything to my satisfaction. She told me she would talk to the couple who originally cleaned my house and let them know what they missed. I am more than satisfied and Laura will come back for the next cleaning herself ensuring the job is done right the first time.

My house is glowing! And doesn't smell like bleach! Laura and her team did such a fantastic job…read morecleaning my entire house, treated everything with kindness, very professional and all were so friendly. I literally don't want to touch anything it's so clean. Highly recommend...but don't take my time slot for our next cleaning!

I requested home cleaning for a two storey home at the last minute. Price was arranged. I had…read moremisjudged the size of the house and it's smaller than I had said. And I was told that I would get a credit for that. But I was charged another $85+? However, Tammy was great in cleaning the home. Make sure you have the right home size before you order service. I don't believe I was told I would be billed extra $85+ I'm giving 4* because of the extra billing.

Unfortunately, my experience did not meet expectations. Based on the company's own cleaning…read morechecklist, several key tasks were either incomplete or not done at all -- including removal of all trash, cleaning of all toilets, dusting and cobweb removal, and proper cleaning of showers and bathtubs. The stainless steel surfaces were not polished, and the floors were not vacuumed or mopped thoroughly. Many areas were missed entirely, and small rugs and runners weren't moved to clean underneath. The shower still had hair on the floor afterward, and overall, the home did not appear professionally cleaned. I requested at least a partial refund, but the company declined and instead offered to come back. However, given the poor quality of the first cleaning, I did not feel confident it would be worth the additional disruption for my family as the company told me it would be best to have everyone out of the house. Moreover, the cleaner showed up over 30 mins early so I can't even depend on them to show up when promised. This experience was a waste of both time and money, and it's disappointing that the business is unwilling to provide a refund for a service that was not delivered as promised.