I had a new roof installed back on July 8th by this company. They did a very good job. They completely removed and installed it in 6 1/2 hours. I like the new roof. However, I'm having an issue trying to get my $50 Amazon gift card, as promised by the project manager. I called and was told it would go out at EOM July when the rest would be mailed out in 1 batch with all the other customers cards. I called on August 14th and asked what happened to my gift card. The gal said it was an oversight and would be mailed out at the EOM August. We'll, here it is now September 12th and still no card. I called the office 2 days ago and talked to an answering service. She took my message and said she'd forward my concern. As of today, No one from this company has called me back to explain why I haven't been sent my $50 gift card. I just called the office again and the service again answered. I just hung up. I paid over $21,000 for the new roof so the $50 card is not the point. It's yet another company not following through on a promise they made. The $50 is peanuts. It's the fact I've been lied too and even worse no one bothered to return my call to apologize or talk to me. I respect actions over words. Clearly, they do not. read more

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I thought things were good. They tore off my roof and installed a new one in one day. Then there was a leak, they were supposed to come back and do some type of moisture test, but I never heard from them again. I had a torn shingle that they were to replace, but they never did. When I signed the contract for the roof replacement, it also included a free roof cleaning. After a year of not hearing from them, I called them and was told they don't offer that anymore. I told them that it was part of the original contract, they said they'd get back to me. Never heard from them again. What started out as "I would've recommended them to someone", is now just the opposite. If you want a fast roof, they're your guys. If you need them to follow up for any reason, I wish you luck. read more

The Deschutes Roofing crew did a great job on our roof replacement. From our Sales guy; the Office staff; our superintendent over the work to the amazing crew that did the actual work, we couldn't be more satisfied! Watching the work done on the roof was like watching a choreographed team. These guys are hard workers and know their job. I really liked that Safety was a high priority and the crew of around 10 people were tied off while on the roof and even the ladders were tied off to the house to prevent slipping. Clean up after was very thorough too! read more

We had a great experience with Deschutes Roofing and Insulation. Michael was very easy to work with as well as the rest of the crew. Our installation was professional, efficient, and timely. The crew worked hard and were courteous and kept the yard clear of roof debris. I love our new roof! I would recommend Deschutes Roofing and Insulation to anyone looking for a new roof. Thank you! read more

Decent communication, quick work, left site cleaner than they found it. Just a little over anxious to collect the final payment.

Very dissatisfied with this company. Have done 4 roofs in the past and NEVER had a problem, until Deschuttes. Mediocre work, no integrity, they want the job done, they get in and out. No communication. Arrived and left without a word. Made choices for my roof without discussion. Did not want to accept responsibility for anything that went wrong ( and things went wrong) and care about customer satisfaction is nonexistent. Would not recommend. read more

They can put a roof on quickly, but don't hire them to do anything else like: Replacing facia boards; poor carpentry skills. Installing new gutters; they will sub that out. Unreliable sub. Damage to the property; damaged pavers when delivering shingles onto the roof. Walked away from fixing issues; just zero out the balance of my bill. I would have rather paid the balance owed and they fix the issues, than for me to find someone to do the repairs. I got an estimate to fix the pavers at over $2,000, so my wife and I pulled up the damaged pavers and fixed it ourselves, along with fixing the facia. So if you're looking for a new roof, they can do that, although they weren't so careful when they stripped the roof of the old shingles, and a lot landed in our landscaping. But don't count on them for gutters and facia repairs. read more

Deschutes Roofing replaced our roof this year. They were great to work with from start to finish. When examining our roof, they found hail damage and assisted us in making a claim with our insurance company. They were very knowledgeable and took time to assist us with the claims process. When it came to replacing our roof, they showed up with a large crew, worked a long day, and had most of the roof off and replaced the first day. They picked up well at the end of the day and finished it up the next morning. They spent a lot of time the last day cleaning up to make sure that any debris was removed. When the roof was complete, Mark and Pete addressed our questions and feedback to make sure that were a happy customer. We are happy with our new roof! read more

Great honest evaluation and good photos to submit to insurance company. Good value and the workers were polite and efficient and cleaned up the yard very well. read more

Great service for a great price! the crew completed the new roof in just a few hours and did a good clean-up. I would just recommend double- checking for any misc. nails in driveway/street when complete read more

They did a great job on my new roof... but..... Communication is terrible. On the scheduled day it was raining and I was told that they were going to postpone for a day (logical !). Imagine my surprise a few hours later when I heard banging on the roof and their team was stripping off the old roof. Their crew didn't speak a word of English ! Cleanup. Now, two weeks later I am still picking up debris in my garden. Metal clips from heating tape and scraps from the old roof. The last item was for them to replace some vents under the eaves. Imagine my surprise when I saw them put a ladder ON the hot tub cover. That very nearly ended with my hot tub cover being trashed. End conclusion. I am still happy with the choice I made but they need to make some serious effort at improving communication and pay more attention to the homeowner's property. read more

Great job, super fast, looks awesome! Would recommend my friends and family. Neat and super efficient

We recently had our roof replaced by this company and things went so smoothly. After getting 3 quotes we decided to go with Deschutes Roofing. Dave was the one who came over to do the estimate very pleasant to work with and personable . Mark, the superintendent was also very pleasant and the crew was very professional and hard-working. They finished the job and one day. That was including them finding additional wood rot which they took pictures of and showed us. I would recommend this company highly! read more

Deschutes roofing was amazing to work with. Rodney, the installer was very nice. Ben, who picked up the trailer was super helpful. Polite and went out of his way to help with getting my satellite dish fixed. read more

I was pleased with the workmanship and the friendliness of everyone involved in placing our new roof. When there seemed to be some hiccups they did their best to make sure we were satisfied. They were also very helpful in explaining how the insurance works. read more

Our estimate was reasonable and communication excellent! Our roof was replaced in 1 day, plus several hours the following day due to materials needed! Clean-up was very good; foundation shrubs were covered with tarps. Magnets were used to collect nails and staples, old roofing was disposed the same day. We were very impressed with the crew, who are hardworking and efficient. I don't hesitate to recommend them. read more

I am a real estate broker who represents a seller, buyer has asked this contractor for a look at the roof to confirm inspectors concerns. They set a date to go out to the house, then changed it twice and then just showed up, with no advance warning to the sellers. This speaks to poor customer service/communication. Why would I hire a contractor to perform work, when they can't even make a phone call ! Very inconsiderate, and the seller is really tired of trucks just showing up, as she works from home and it is very rude to just show up. J. Gillette, Broker read more

Deschutes Roofing replaced our roof in a day and came back to inspect the job. From start to finish Deschutes Roofing is competitive, dependable, and provide high quality service!! read more

I had a good experience with Deschutes Roofing. The account manager took the time to fully explain each part of the estimate, and he patiently answered multiple questions. The crew was on time, polite, and seemed quite efficient (I watched them most of the day, just out of curiosity). The project supervisor came by several times to check on things, and he also answered all my questions. Clean up was good. It was done in one day! I would recommend Deschutes Roofing to my neighbors. read more

Called them for an estimate on fixing a leaky skylight. They scheduled it for 2 weeks late, but never called or showed up. Unacceptable.

The Deschutes Roofing crew was great. Respectful of our house and property and highly skilled roofers, unlike some other outfits that hire totally unqualified roofers. Our new roof is first class and the crew cleaned up at the end of the day. We got a very competitive bid. Call these guys first! read more

Deschutes Roofing did a wonderful job installing our new roof due to hail damage. They were very efficient and courteous. They got our very steep, tricky roof done in a day. read more

They were professional, fast, affordable. I would highly recommend them to anybody looking to replace their roof. 5/5 :)

Wonderful people to work with. Did an amazing and efficient job. Prompt and very courteous crew. Clean up was fantastic. Highly recommend them read more

One of your estimators came by my sisters plalce in culver today, and mind you the roof was recently Replaced. He claimed there was fiber glass showing and shingles popping up. Which was not the case at all. My question is is do you guys just go from house to house making false claims in hopes that you will get jobs. Seems kinda dishonest to me. read more

Great experience with Deschutes roofing. Good follow up after the job was completed...

We were very impressed with Deschutes Roofing. They were on time, courteous, and completed the job in one day. We would highly recommend them to anyone needing their roof repaired or replaced. read more

From the initial point of contact until the final inspection, we received excellent service. The installer's were done in one day and left the work space clean. The office staff were friendly and professional. We were also happy with the pricing. Highly recommend. The Dailey's read more

Great communication and a very efficient team. On their website they say they will match competitors' estimates, and they did for me. William was awesome! My new roof looks beautiful! read more

We had our roof replaced after having hail damage. Deschutes roofing were great to work with super efficient and fast. We were very impressed with how they cleaned up. You wouldn't have known they were there except the beautiful new roof gave it away..Thanks DR&I read more

I couldn't be more happy with the job Deschutes Roofing did! In our neighborhood there was a large hail storm that damaged all of our roofs. They were extremely professional and completed the job on time. It looks great, and the clean up was the most impressive part. Definitely recommend. read more

Super happy with our roof. Crew was awesome. We had a few issues with some details which took over 6 weeks to resolve, but eventually they found the time. Bring on the snow! read more

I don't recommend this company. I did not have an on-site review and discussion of my job. In retrospect, I should have insisted on it. They did not replace the end caps so I had to hire a painter to paint the trim at significant extra cost to me. The crew from Deschutes Roofing are hard working and cleaned up after themselves well. read more

Great job !! The new roof looks great, Fast, Professional and top notch clean up ! We highly recommend Deschutes Roofing !

Deschutes Roofing was efficient, neat and clean. The job was completed in approximately 7 hrs issue free at the time of posting.

We were impressed with this company every step of the way, from sales, to workers, to inspection. Our roof replacement was completed in 12 hours. I have never seen contractors work so hard. And the cleanup was spotless. read more

We had a small roof leak and called Deschutes Roofing to get an estimate. Oksana said they were booked until January (two months out), but then I explained that we were moving and needed the roof fixed before we closed. Oksana had their roof tech, Scott L., stop by the same afternoon to estimate/evaluate, and he completed the repairs the next day. Thank you, Deschutes Roofing, for being flexible with scheduling us for repairs at the 11th hour. We appreciated the quick response. read more

Great experience with Deschutes Roofing. very professional and did a great job on our new roof.

These guys are terrific! Replaced our entire roof in 3 days and their price was better than all the other bids we received. We will have them redo our barn roof also in a few years, without a doubt. We highly recommend them!! read more

These folks are great! They did a roof repair for us on our multi wide manufactured home & were very thorough in their work, their explanations to us & also offered to come back next fall to make sure everything was still ok! Could not ask for more friendly professional staff read more