I have had the pleasure to work with owners Greg and his wife, Dawn for the past few months until…read moremy system was installed just a few weeks ago. It's nice to enjoy that cool comfort of air conditioning. It took a few months to get the equipment delivered to Maui(Expected supply chain issues.) The entire process was painless; from estimate to installation. Our dual, split system was installed in just 3 days, start to finish. They protected my home with drop cloths/shoe coverings,etc and installed the 5 interior units without damaging any flooring or walls. An amazing accomplishment. They outsourced the electrical work to Ikaika Lau Hee, who was very accommodating and efficient. He was in and out in only a few hours. I want to mention the great job from the workers, Chris, Dean and Devon. Overall, everyone was hardworking, friendly and educational. More importantly was the company's honesty. I was to get a $400 Hawaiian Energy rebate for the system. Dawn found that the rebate had been increased to $650 and passed it on to us, including it in the final bill. Thanks Dawn!! This has been a very positive experience.

Service guy Chris installed small, WRONG filter. I complained and they put me on a 'do not service…read morelist!' Some NERVE, the owner Greg and his office person Patti seem to take business for granted and are certainly not in the business of servicing customers! I am also reporting them to the BBB. DO NOT USE THIS COMPANY UNLESS YOU WANT STRESS and lack of care!

We just had a split air conditioning system installed in our Kihei condo by Scott's. I interviewed…read morethree other companies before choosing them, and I am extremely happy with that choice. The price was very competitive, and the customer service excellent. As our main residence is in California, I have been impressed with how well they managed to keep me informed at each step in the process. I am a discriminating client and have very high expectations, they have met and exceeded at every step of the way. My special thanks go to: Tomi, CEO; Scott, VP; Angel, General Manager; Matt, lead installer, and the whole team. If you are looking for a top quality company that stands behind there work, my recommendation is Scott's Cooling Unlimited.

I'v had this company out to my home twice for two separate issues and they we're completely…read moreincompetent. First time I had them out for an issue they said required parts from Oahu, three weeks later they came back and installed it improperly, I had them come back only to have the same guy jerry rig-it again. Second time, I had them come out and check a leaking drain pan, the technician said they would need to use nitrogen to clear out the, at which time he said the office would call and schedule a time. No call back. I called another company and they found the main issue that Scott's didn't. I don't like beating up companies as people make mistakes, but I didn't get good service. On a good note the office lady taking the calls was super nice.

A friend recommended Windward Air Conditioning and I'm so happy we used them. They were fast,…read morereliable and professional! The installing team were excellent. The owner was very knowledgeable with suggestions on where to install the air conditioning unit and size recommendations. They were on time and hauled away all the trash. Mahalo Greg, Dawn, Maverick and Dean!

We had 3 units installed by this company. Which we appreciated. Afterwards though, we had scheduled…read moresubsequent maintenance /servicing appointments . At our own admitted fault, we had missed appointments we scheduled with them. No excuses on our part. Understandably, they noted in their system about those missed maintenance appointments apparently red flagging us despite our purchasing 3 units from them. I understand the lost revenue due to our failure to be available for the appointments. Recently, we called their office to request a quote to install new units in another property requiring 5 units to install. The receptionist after asking our name. Read out to us about the past appointment issues obviously noted in their system, reminding us of our past mistakes that occurred during difficult times (covid etc, again not to justify our past faults). We paused wondering if we were now not eligible for any type of service or purchase from them. Receptionists continued in a stern tone asking for our address etc and rudely/degrading manner, asking us to repeat ourselves. I asked "so you can't hear me?" After my disappointment/hurt with her very rude, unforgiving attitude, as if we were asking for free AC units and burdening her with our call, she then changes her tone when I tell her "it's okay we'll call later if she can't hear me, she then says "oh no. I can hear you ". By then I decided to not waste any more money on this company. Thank goodness for a subsequent call to STEVE'S PLUMBING and AC REPAIR for their very efficient, very kind, Professional customer service.

My 15 year old AC stopped working a few weeks ago but I decided to get it fixed last week. I had a…read morecompany come out to fix it but it didn't seem to want to work. Unfortunately they informed me I had to replace the entire thing bc fujitsu no longer made my AC condenser. I received a quote but it seemed really high so I called several other places to shop around. Good thing I did bc the entire experience was excellent. I called Terry in the AM, he came by a hour or so later, gave me a great quote (~2000 less) and was able to install it the next day. The whole process was so easy and now I get to sit in my cool living room and write this review. All I have to say is this company is so professional, made sure my condo was cleaned up before they left and I was happy with their service. Their name guarantee AC is definitely what they provided. Thanks for the great work!

DO NOT DO BUSINESS WITH THEM. First they charge $225 just to look at the problem. Then they…read morecharged us another $225 for work that we did not authorize and which did not solve the problem with our AC. Then they threaten us with sending it to collections when we refused to pay for the work that we did not authorize and which did not repair the problem.

Great service! They were quick to prioritize getting me on the schedule, did a good job, and were…read morefriendly & professional. Will definitely be using them for my ongoing mini split cleanings.

Jessie and his team did an AC install for a property I manage and boy was I impressed! From start…read moreto finish the entire team of installers and third party vendors were on time, hard working, very communicative and proactive with me/each other and other tradesmen involved (concrete work/electrician, etc), kept everything tidy and cleaned up after themselves, and their work ethic was admirable. They were also fun and ready for a joke when they popped their heads up from working. The price they quoted was very competitive and they were recommended by friends who had their AC install completed by Strategic Air Conditioning. So now I'm here spreading the word, you can't go wrong with Jessie and his team with a refit or general maintenance or trouble shooting. Give them a call, you won't be disappointed. Update: I had one of Jessie's team come out to flush the system for maintenance and he was part of the team that did the install. Really nice guy and very thorough in his work. I'm still impressed, you will be too!

AllTech Professionals is everything I was looking for in a handyman. I would highly recommend…read moreAllTech Professionals, which is a family business. They just did a renovation job on one of my rental properties in Makiki. It included reflooring, painting, and numerous repairs and they delivered more than they promised. They are honest, reasonable, communicative, reliable, accommodating, and best of all hardworking with great quality workmanship. These qualities are certainly challenging to find in a handyman these days but I am happy to recommend them. I worked with Donovan, the foreman who kept in touch with me everyday and sent me photos of their progress. He is professional and super friendly and I appreciate how he met me at the hardware store, shopped for all the materials, and I paid the hardware store. This way I'm not making a blind deposit for "materials" bearing the risk of the contractor taking the money and running. Once a contract is signed they did require 50% Deposit on the labor cost but the work was already in progress. They're also fully insured. A neighbor in the same building was so impressed with their work that they hired them on the spot to have their flooring redone as well! I found AllTech Professionals on Yelp through their "Obtain a Quote" process. I love Yelp for this feature as it has saved me so much time on managing my projects. They responded right away, showed up on time to the appointment, understood the tasks without overselling, we worked on the written agreement and purchased supplies the next day, and the job started the day after and was finished in the estimated timeframe they promised. What's not to love?! Call Donovan at (808)208-1773. He and his brother Ben did an excellent job. They have operations on Oahu and Maui. Mahalo, Donovan and AllTech Professionals. I look forward to working with you again!

Mahalo Adam and AllTech Professionals LLC. Hired them to replace broken garbage disposal and…read moreinstall new security door. They were quick to respond to quote request and fit us in the following week. They were also able to pick up the materials we purchased from Lowes. AllTech Professionals showed up on time, did a great job, provided invoice and communicated well from start to finish. Looking forward to hiring them for my next project once the part comes in.

Sunshine solar installed my system years ago and when occasional maintenance needed they are always…read moreprompt in providing quality no ka oi service. Cannot give a higher rating than a perfect 10. Aloha from Rob Keefe

This company installed my solar. I thought it was great work until I needed them to make sure the…read morepannels were working as my electric bill went sky high. I called 5 times, texted 5 times like the voicemail prompted me to and emailed 3 times with no response. My solar is almost 2 years old. SAD!

After my AC units suddenly stopped running, I called this company for an initial visit -- and I'm…read moreso glad I did. They quickly figured out that my old system had been completely fried by lizards (welcome to island life ). Since the system was already older, I decided it made more sense to fully replace it. From start to finish, the experience was excellent. Makana was incredibly kind, responsive, and easy to work with. He took the time to explain everything clearly and helped me feel confident about the decision. Chris and Dylan showed up right on time, were friendly and professional, and clearly knew what they were doing. What really impressed me was how fast and efficient they were -- they completed the entire install in just one day. They worked hard, stayed organized, and left everything clean when they finished. Truly, the nicest guys ever! Overall, such a smooth and stress-free experience. If you're looking for a knowledgeable, professional, and reliable AC company, I would absolutely recommend them! Mahalo plenty, Makana! Wishing you nothing but continued blessings and success.

We Had the pleasure of contracting Makana Hapakuka of RIP ( Relax in Paradise) Air Conditioning for…read morethe installation of a 3 ton split air conditioning system for our existing two bedroom Vacation rental on Maui. We received several bids for the job that ranged from $18000 to $34000 as we had several optional accessories included in the bid. Not only was Makana the lowest bid but he was the only contractor willing to design a system incorporating all our concerns. Our concerns were as follows: 1) Timeliness of installation 2) Aesthetic impact to the unit 3) Noise generated by unit 4) Compliance with HOA requirements 5) Cost of both the installation as well as the operation of the unit Concerning timeliness, downtime is costly in the rental business. Makana promptly answered our call for a video consultation and subsequently submitted a bid for our consideration. He requested 5 days for the installation so we blocked out one week. He arrived 30 minutes early each day to prepare for the day and promptly began working at 9:00 in full compliance to HOA guidelines. He completed the job in three days including sheet rock repair. In fact we were able to rent the unit to a new tenant on day five. Concerning Aesthetic impact, Makana was the only contractor that understood our concerns. Our building has concrete exterior walls, ceilings and floors which make running air conditioning lines a challenge as most contractors run the lines in plastic chases attached to the the walls in the unit. The only visible chase is on the riser extending from the compressor on the exterior wall in the corner of our Lanai. Once inside he attached the lines tightly to the ceiling and built a chase of framing and Sheetrock across the master bedroom to the framed suspended ceiling of the bathrooms and closet areas. He then came through the closets near the ceiling to attach the lines to the evaporators in each bedroom including inline pumps to remove condensation through return lines running to the sink drain in the main bathroom. You cannot see the lines even when the closet doors are open. He did the same for the main room evaporator running the lines directly through the wall. You honestly see nothing but the actual evaporator units in each room. Concerning noise., the compressor unit is very quiet and has the ability to run in an even quieter evening mode. The interior units and the inline condensation return pumps are equally quiet as well. Concerning HOA compliance, he built a completely closed system and I never received any noise complaints. Concerning cost, as I stated before, his bid was the best value for this custom Installation but more than that he provided us with several options to reduce our operating costs including interior units that have motion sensors to shut down the individual room unit when there is no movement in a room for 20 minutes. He also installed door sensors on the Lanai doors so that the entire compressor will shutdown if either door is left open for more than 5 minutes... ( so we are not cooling the outside). We also had him install WiFi controllers on each unit so we could control the unit from our phone application anywhere in the world in the event a tenant departs and forgot to shut down the air conditioners. I could not be more pleased with this contractor. He and his crew were punctual, professional, conscientious, kind and clean. In fact they used the last hour each work day to completely clean the job site and even hired a professional cleaner to deep clean after the job was completed. They far exceeded m expectations on every issue... I highly recommend you give them a call should you need this kind of work.